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Brand Certified

Arby's

3.7
(1231 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2181 N Charles G Seivers Blvd, Clinton, TN
37716, United States

Hours

Reviews

3.7
1,231 reviews
5 stars
492
4 stars
326
3 stars
159
2 stars
68
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about incorrect orders, cold items, and unsatisfactory food preparation.

Wait Times

Many reviews highlighted long wait times for service, both in the drive-thru and inside the restaurant, contributing to customer frustration.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, although others reported unsanitary conditions.
  • JS
    Jordan Sauceman
    6 days ago
    1.0
    Service, if you can call it that , was garbage. Tried to order food in the drive thru and the employee taking the order made it very clear that she didn’t have time to take the order. I’m not sure what else she had to do but it was clear that what ever it was, it was more important than taking an order. I guess it was my fault for trying to order food at a drive thru. Smart mouth and was clearly doesn’t have time to take someone’s order! Only reason for one star is that I don’t know how to get it to work with zero stars.
  • JL
    Jordan. Lowe
    Feb 22, 2026
    2.0
    Ordered 2 classic beef and cheddar sandwiches with curly fries. I paid for extra cheese on the sandwiches and paid for 2 cups of cheese sauce. Drove 30 minutes to home and they did not give me extra anything. The lady that took my order just kept repeating my order to me and would not let me finish saying anything. Very disappointing experience and ridiculous honestly.
  • JB
    Jwila Blair
    Feb 11, 2026
    1.0
    I would give them no stars if I could. We didn’t even make it to the window. She first asks if we can wait on tenders and we replied with yes we can wait on them. Then she says well you’re just gonna have to wait. Like yeah you asked if we wanted to wait but whatever. If you can’t ask a question without being grumpy don’t ask. Needless to say I’d be scared they would spit in my food cause they didn’t like something.
  • HH
    Holly Liles - Hamilton
    Feb 6, 2026
    1.0
    Just left Arby’s I ordered two Beef n cheddars , Chicken Cordon Blue, 3 piece strip, two large fried, and a potato cakes. Did not get the chicken strips at all, grease that the chicken, fries, and potato cakes were fried in was disgustingly dirty. The wait time walking in the lobby was 35 minutes before I left with the food. The General Manager that was working the counter and drive thru was horribly impatient and extremely rude. I hope they get a surprise visit from the health department. I will never go back!
  • AH
    Ali H
    Jan 18, 2026
    5.0
    Freshest Turkey Ranch and Bacon I've had in a long time! Was well assembled and tasted great!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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