Lola Beans is Cleveland's premier drive-thru coffee shop, blending local charm with a West Coast-inspired vibe. Our unique two-lane coffee shack is designed for convenience and community, serving high-quality coffee and a selection of innovative afternoon beverages. At Lola Beans, we’re dedicated to providing an exceptional experience, connecting with our Cleveland neighbors, and offering a fresh twist on your daily coffee routine. Stop by and treat yourself to something special!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.