Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold, overcooked, or incorrect items.
Cleanliness
While some reviews noted cleanliness in the dining area and bathrooms, others raised concerns about unsanitary practices among staff.
Staff Attitude
Many reviews highlighted a lack of friendliness and professionalism among staff, with several customers feeling unwelcomed or disrespected.
JO
Jolene Olson
Jan 5, 2026
5.0
Always get a good meal at Wendy's. Staff friendly & helpful.
MB
morgen brandenburg
Dec 24, 2025
1.0
Me and my dad went here for lunch, the food was great. I was not impressed with the workers. We stood at the counter for 10 minutes before someone came and took our order. There was no worker in sight, not even in the kitchen. The 4 workers and the manager came all out at the same time and started acting like they were working hard. The manager was not professional what so ever. She was walking around the dining room coughing and sneezing with out covering what so ever, instead of communicating with her employees through her head set she would yell all the way from the dining room to the kitchen. It was very disturbing while we were trying to eat. Then one of the employees taking orders in the drive through started yelling about how rude costumers are during the holiday, cussing up and down. Like I said food was great, it was just hard to enjoy it.
RA
Richard Arnold
Dec 19, 2025
1.0
Employees working over food area with full beard and no hair net or gloves etc. employees standing in prep are on cell phone and laying cellphone on prep table .
ST
sandy “Kay” teffeteller
Dec 2, 2025
5.0
Good food for 5 bucks can't beat it. Lol.
BG
Ben Goss
Nov 25, 2025
1.0
They cant get a simple order correct and the wrong burger and fries were cold. Don't waste your time with this store. Simply incompetent and dont care.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Stuart Road in Cleveland, TN?
The drive-through is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 10:00 PM.
Is the Wendy's at 401 Stuart Road, Cleveland, TN currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Stuart Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location have a drive-thru and dine-in service?
Yes, this location offers drive-thru and dine-in services but does not have curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
If I'm visiting Wendy's at 401 Stuart Road, which nearby places can I visit before or after my meal?
Nearby you can visit Golden Corral Buffet and Grill for a buffet experience, Kumo Asian Garden for sushi and Japanese cuisine, or Mike's Pub for drinks in an Irish pub setting.
Are there other fast food options near the Wendy's on Stuart Road?
Yes, nearby fast food restaurants include another Wendy's location, Zaxby's, Sonic Drive-In, and Pizza Hut.
How can nearby medical or health services complement a visit to Wendy's on Stuart Road?
Nearby health services like Fast Access Healthcare, Methodical Chiropractic, and Acorn Health ABA Therapy provide options if you need medical or wellness support during your visit.