Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
242 reviews
5 stars
83
4 stars
34
3 stars
19
2 stars
15
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with some staff being friendly and helpful while others are reported as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Long wait times reported in both drive-thru and dine-in, with some customers leaving without ordering due to delays.
Food Quality
Mixed reviews on food quality, with some customers experiencing cold or poorly prepared items.
Cleanliness
Some customers noted that the location is clean, while others reported unsanitary conditions and poor food handling practices.
- CMCharlie MIchaelsNov 7, 20255.0I like their new breakfast biscuits
- KCKim CreasmanOct 13, 20255.0The grand can do without the biggie bags
- JCJessica ChioloOct 13, 20255.0Baylee helped me and she was beyond kind and offered great service. Thank you
- JCJeanette CrawfordAug 22, 20252.0I go to this Wendy’s almost every morning for 1 chicken biscuit. Today I was in line for almost 20 minutes just for them to be wondering what my order even was when I got to the window. There’s a couple older women that are either passive aggressive or just don’t say anything to you, like they did today. There’s a younger guy that works the window sometimes and he’s the best, upbeat and friendly. I feel bad for him because none of these reviews reflect how he treats customers, because a majority of the rest of the team hates their job and makes sure the customer knows about it. Most people there at 8am like I was have places to be, and can’t afford to be there for 20minutes yall need to fix the whole restaurant. Another one of the past times I was there they tried to make me go inside because they rang my mobile drive through order up as carry out. I had already been in the drive thru line for over 10 minutes, I wasn’t going inside, they literally had my order sitting right there and I refused to just give it to me, so I sat there until they did. And no I didn’t ring it in wrong, I even showed them my phone said drive thru. I worked in fast food for 5 years at a place far busier than this, so i understand to a certain degree, but it truly isn’t that hard.
- CJCaleb JohnAug 13, 20255.0The staff at 6pm on August 13th was super awesome.i love when y'all give me a cup of ice. They went above and beyond to make sure I was satisfied. The staff was very supportive and helpful and made me feel like a value customer. This is my home away from home. This is my heaven.
Frequently Asked Questions About Wendy's
Is Stuart Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 584-6035.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Stuart Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Stuart Road in Cleveland, TN?
The drive-through is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 10:00 PM.
Is the Wendy's at 401 Stuart Road, Cleveland, TN currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Stuart Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location have a drive-thru and dine-in service?
Yes, this location offers drive-thru and dine-in services but does not have curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
If I'm visiting Wendy's at 401 Stuart Road, which nearby places can I visit before or after my meal?
Nearby you can visit Golden Corral Buffet and Grill for a buffet experience, Kumo Asian Garden for sushi and Japanese cuisine, or Mike's Pub for drinks in an Irish pub setting.
Are there other fast food options near the Wendy's on Stuart Road?
Yes, nearby fast food restaurants include another Wendy's location, Zaxby's, Sonic Drive-In, and Pizza Hut.
How can nearby medical or health services complement a visit to Wendy's on Stuart Road?
Nearby health services like Fast Access Healthcare, Methodical Chiropractic, and Acorn Health ABA Therapy provide options if you need medical or wellness support during your visit.