Wendy's

3.0
249 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
401 Stuart Road, Cleveland, TN
37312, United States

Hours

Reviews

3.0
249 reviews
5 stars
87
4 stars
34
3 stars
19
2 stars
15
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold, overcooked, or incorrect items.

Cleanliness

While some reviews noted cleanliness in the dining area and bathrooms, others raised concerns about unsanitary practices among staff.

Staff Attitude

Many reviews highlighted a lack of friendliness and professionalism among staff, with several customers feeling unwelcomed or disrespected.
  • JO
    Jolene Olson
    Jan 5, 2026
    5.0
    Always get a good meal at Wendy's. Staff friendly & helpful.
  • MB
    morgen brandenburg
    Dec 24, 2025
    1.0
    Me and my dad went here for lunch, the food was great. I was not impressed with the workers. We stood at the counter for 10 minutes before someone came and took our order. There was no worker in sight, not even in the kitchen. The 4 workers and the manager came all out at the same time and started acting like they were working hard. The manager was not professional what so ever. She was walking around the dining room coughing and sneezing with out covering what so ever, instead of communicating with her employees through her head set she would yell all the way from the dining room to the kitchen. It was very disturbing while we were trying to eat. Then one of the employees taking orders in the drive through started yelling about how rude costumers are during the holiday, cussing up and down. Like I said food was great, it was just hard to enjoy it.
  • RA
    Richard Arnold
    Dec 19, 2025
    1.0
    Employees working over food area with full beard and no hair net or gloves etc. employees standing in prep are on cell phone and laying cellphone on prep table .
  • ST
    sandy “Kay” teffeteller
    Dec 2, 2025
    5.0
    Good food for 5 bucks can't beat it. Lol.
  • BG
    Ben Goss
    Nov 25, 2025
    1.0
    They cant get a simple order correct and the wrong burger and fries were cold. Don't waste your time with this store. Simply incompetent and dont care.

Frequently Asked Questions About Wendy's

Is Stuart Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Stuart Road in Cleveland, TN?

The drive-through is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 10:00 PM.