Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising the morning crew while others criticized the night shift for incorrect orders and slow drive-thru times.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or incorrect items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, impacting the overall dining experience.
Customer Experience
Many customers noted poor customer service, including rude staff interactions and lack of attention to orders, leading to frustration.
RJ
Renae Johnson
Feb 5, 2026
5.0
Great experience staff was awesome and fast autumn served me and was very nice love this location the best
JC
jason champagne
Jan 22, 2026
3.0
Morning crew is excellent, never an issue. The night shift that's another story. They never get my order right, I ask for no lettuce they throw a handful of lettuce on my burger, I ask for no ice in my drink its packed with ice. I asked for 2 wraps the other day and this is what they gave me.
AC
A Cutt
Jan 3, 2026
5.0
Drove thru for Snickerdoodle frosties and the manager lady gave us an order of nuggets to share with our little dog! What a nice gesture. Thanks!
CW
Cahlista Wilson
Dec 10, 2025
1.0
They didnt fill all our chili to the line. Only put 1 patty on the baconnater. Didnt get sour cream with chili.
JC
jenna calvert
Nov 30, 2025
5.0
A young man chased our car in the parking lot to give us a straw that was left out of the bag. Most would have let it go. Not this Wendy’s! Amazing work!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Paul Huff Parkway?
The drive-thru is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does the Wendy's at 1010 Paul Huff Parkway serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does this Wendy's accept?
Wendy's at this location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's at Paul Huff Parkway located?
Wendy's is located at 1010 Paul Huff Parkway, Cleveland, TN 37312, USA.
How can I provide feedback or contact the Wendy's at Paul Huff Parkway?
You can contact the location directly at (423) 584-6019, use the Customer Care live chat on the Wendy's contact page, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey online.
Is there a Wendy's near the Greyhound Bus Station in Cleveland, TN?
Yes, Wendy's at 1010 Paul Huff Parkway is near the Greyhound Bus Station, making it convenient for travelers to grab a meal.
What other fast food options are near Wendy's on Paul Huff Parkway?
Near Wendy's, you can find Chick-fil-A, Hardee's, Burger King, and Taco Bell, offering a variety of fast food choices.
Are there hotels near Wendy's at Paul Huff Parkway for visitors?
Yes, nearby hotels include Hampton Inn Cleveland and Hampton by Hilton, which are convenient for visitors looking to stay close.
What types of meals are served at Wendy's on Paul Huff Parkway?
Wendy's serves breakfast, lunch, and dinner at this location.
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