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Wendy's

3.7
(920 reviews)

Business Details

(423) 584-6019

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1010 Paul Huff Parkway, Cleveland, TN
37312, United States

Hours

Reviews

3.7
920 reviews
5 stars
379
4 stars
215
3 stars
138
2 stars
54
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising the morning crew while others criticized the night shift for incorrect orders and slow drive-thru times.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or incorrect items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, impacting the overall dining experience.

Customer Experience

Many customers noted poor customer service, including rude staff interactions and lack of attention to orders, leading to frustration.
  • RJ
    Renae Johnson
    Feb 5, 2026
    5.0
    Great experience staff was awesome and fast autumn served me and was very nice love this location the best
  • JC
    jason champagne
    Jan 22, 2026
    3.0
    Morning crew is excellent, never an issue. The night shift that's another story. They never get my order right, I ask for no lettuce they throw a handful of lettuce on my burger, I ask for no ice in my drink its packed with ice. I asked for 2 wraps the other day and this is what they gave me.
  • AC
    A Cutt
    Jan 3, 2026
    5.0
    Drove thru for Snickerdoodle frosties and the manager lady gave us an order of nuggets to share with our little dog! What a nice gesture. Thanks!
  • CW
    Cahlista Wilson
    Dec 10, 2025
    1.0
    They didnt fill all our chili to the line. Only put 1 patty on the baconnater. Didnt get sour cream with chili.
  • JC
    jenna calvert
    Nov 30, 2025
    5.0
    A young man chased our car in the parking lot to give us a straw that was left out of the bag. Most would have let it go. Not this Wendy’s! Amazing work!

Frequently Asked Questions About Wendy's

Is Paul Huff Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Paul Huff Parkway?

The drive-thru is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
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