Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
910 reviews
5 stars
375
4 stars
213
3 stars
136
2 stars
54
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and incorrect orders, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food poisoning.
Customer Service
Mixed feedback on staff friendliness, with some praising the service while others noted rudeness and lack of attentiveness.
Cleanliness
Concerns were raised about the cleanliness of the restaurant and food preparation areas.
Order Accuracy
Frequent complaints about missing items or incorrect orders, leading to customer frustration.
- SSSentinel1980Nov 2, 20255.0Wendy's has an amazing selection of items. The quality of the food served is very good. They have great bargains also and this is important to me. Their breakfast is great but the Wendy's closest to me doesn't have their dining room open during breakfast and I think that is a shame.
- WOWhat's growing onOct 11, 20251.0Wendy's has officially bottomed out, sinking to a quality level that McDonald's now eclipses. That alone is a corporate disgrace. But this location is a logistical embarrassment. Their drive-thru operation has zero urgency—it is a masterclass in sloth. Asking four cars to 'pull forward' isn't efficiency; it's a desperate, transparent lie to fudge their pathetic service times while stranding customers who dared to expect anything more than cold food and managerial cowardice. They have zero shame and zero hustle. Dave Thomas would never stand for this.
- ARAmanda Arp RogersOct 4, 20255.0Had frosted
- JTJulie TSep 28, 20251.0My orders are wrong more than they are right. The last 2 times I received my food, they either forgot an item or two or rang up and tried to charge me for a family size when I just wanted a large. Employees have always been nice when questioned on missing items and prices. I just feel its more of a hassle than anything. Other than that terrific food.
- JAJason AndersonSep 20, 20255.0The food here is the freshest you could get to heavenly. If you want a Dave's hamburger that will bring about the second coming of Jesus. It's here!
Frequently Asked Questions About Wendy's
Is Paul Huff Parkway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 584-6019.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Paul Huff Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Paul Huff Parkway?
The drive-thru is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does the Wendy's at 1010 Paul Huff Parkway serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does this Wendy's accept?
Wendy's at this location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's at Paul Huff Parkway located?
Wendy's is located at 1010 Paul Huff Parkway, Cleveland, TN 37312, USA.
How can I provide feedback or contact the Wendy's at Paul Huff Parkway?
You can contact the location directly at (423) 584-6019, use the Customer Care live chat on the Wendy's contact page, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey online.
Is there a Wendy's near the Greyhound Bus Station in Cleveland, TN?
Yes, Wendy's at 1010 Paul Huff Parkway is near the Greyhound Bus Station, making it convenient for travelers to grab a meal.
What other fast food options are near Wendy's on Paul Huff Parkway?
Near Wendy's, you can find Chick-fil-A, Hardee's, Burger King, and Taco Bell, offering a variety of fast food choices.
Are there hotels near Wendy's at Paul Huff Parkway for visitors?
Yes, nearby hotels include Hampton Inn Cleveland and Hampton by Hilton, which are convenient for visitors looking to stay close.
What types of meals are served at Wendy's on Paul Huff Parkway?
Wendy's serves breakfast, lunch, and dinner at this location.