Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,056 reviews
5 stars
344
4 stars
208
3 stars
147
2 stars
92
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers reporting negative interactions with staff, particularly management.
Food Quality
Many customers experienced issues with food being cold, incorrect orders, or not fresh, leading to dissatisfaction.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted dirty dining areas and unsanitary conditions.
Speed of Service
Customers reported slow service, particularly during busy hours, with long wait times for food and orders.
Management Issues
Several reviews highlighted problems with management, including rudeness and poor handling of customer complaints.
- PPPhyllis PresleyOct 13, 20255.0Dined In. Food was hot and fresh. The manager Latoya was very nice and patient with us as we ordered. She had a smile and warmth about her. Wendys is very lucky to have her
- XHXAVIER HARRISOct 8, 20251.0The past probably 3 times I've been here it's been wrong and people have been unfriendly
- MJMayo JusticeOct 8, 20251.0The lady that works mornings bri was very rude to her emplyees and speaking in front of customers rude
- TGtammy goughSep 27, 20251.0We will never go to this Wendy's again. My husband went to pick up some food around 10:00 pm tonight. The young guy at the window was over the top rude, yelling at the other employees to see if the food he ordered was available. Then he rudely asked my husband if he wanted a receipt, and my husband responded "yes". Then guy turned around to do something else and completely ignored my husband never giving him a receipt. When ny husband pulled up to the next window, he complained to the manager about this punks attitude. When my husband drove off he said the guy stuck his head out of the driveway through window yelling "I love my job sir!" I dont know what hos problem is, but he does NOT need to be working with the public. On top of all that, our food was cold. Horrible service.
- BTBrian TurnerSep 14, 20255.0I experienced fast service from a friendly and courteous staff. The building was clean.... they have ample parking.... overall it was a pleasant experience...
Frequently Asked Questions About Wendy's
Is Mcgrady Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 790-7029.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mcgrady Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order items like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Mcgrady Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa payment methods.
Is delivery available from this Wendy's?
Delivery is available. You can check availability by entering your address on Wendy's app or order.wendys.com.
How can I provide feedback or contact this Wendy's location?
You can reach customer care via live chat on the Contact page, call 888-624-8140, or dial the restaurant directly at (423) 790-7029. You may also fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's?
Visit https://order.wendys.com or the Wendy's mobile app, select this location, and view menu prices which may vary slightly by location.
Are there any nearby places I can visit before or after dining at Wendy's on Mcgrady Drive?
Yes, you can visit Perfect Nails & Tan or Maya's Salon & Threading for beauty services, or grab groceries at Aldi or Food City, all located close by.
Can I use public transportation or nearby landmarks to find this Wendy's?
While specific transit stations aren't listed, nearby landmarks such as Panda Garden restaurant and Little Caesars Pizza can help you locate this Wendy's at 2830 Mcgrady Drive.
Are there other fast food options near Wendy's at Mcgrady Drive?
Yes, nearby fast food alternatives include KFC, Zaxby's, and Little Caesars Pizza, giving you a variety of dining choices in the area.
Does this Wendy's offer dine-in and takeout options?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout services. However, it does not offer curbside pickup.