Wendy's

3.3
1065 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2830 Mcgrady Drive, Cleveland, TN
37323, United States

Hours

Reviews

3.3
1,065 reviews
5 stars
349
4 stars
209
3 stars
148
2 stars
92
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and disrespect from employees and management.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or undercooked items.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Speed of Service

Service speed was often noted as slow, with long wait times reported during busy hours.
  • GD
    G D
    Dec 31, 2025
    1.0
    Service at this place is consistently slow as hell yall, I never leave reviews but the wait alone made me want to leave one here
  • DD
    DSPDapper46
    Dec 21, 2025
    5.0
    Food and service were both exceptional. Never in my life have I been to a Wendy’s yet alone a fast food place and had the person who took our order ask how the food was and take care of us the way they did. The employees impressed me and my family today! Would absolutely recommend this location for people visiting or living in Tennessee.
  • GS
    Georgette Sowash
    Dec 19, 2025
    1.0
    Forever getting order.
  • TT
    Tinkerbell
    Dec 17, 2025
    1.0
    I am absolutely APPALLED. This is DISGUSTING and absolutely unacceptable. Managers were very disrespectful and the inside of the store was disgusting. My chicken sandwich was undercooked and I had already eaten half. Unacceptable Wendy's.
  • DP
    Damon Patten
    Dec 8, 2025
    4.0
    Not much to say it's a Wendy's I. Cleveland

Frequently Asked Questions About Wendy's

Is Mcgrady Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at this Wendy's location?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.