Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and disrespect from employees and management.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or undercooked items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Speed of Service
Service speed was often noted as slow, with long wait times reported during busy hours.
GD
G D
Dec 31, 2025
1.0
Service at this place is consistently slow as hell yall, I never leave reviews but the wait alone made me want to leave one here
DD
DSPDapper46
Dec 21, 2025
5.0
Food and service were both exceptional. Never in my life have I been to a Wendy’s yet alone a fast food place and had the person who took our order ask how the food was and take care of us the way they did. The employees impressed me and my family today! Would absolutely recommend this location for people visiting or living in Tennessee.
GS
Georgette Sowash
Dec 19, 2025
1.0
Forever getting order.
TT
Tinkerbell
Dec 17, 2025
1.0
I am absolutely APPALLED. This is DISGUSTING and absolutely unacceptable. Managers were very disrespectful and the inside of the store was disgusting. My chicken sandwich was undercooked and I had already eaten half. Unacceptable Wendy's.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order items like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Mcgrady Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa payment methods.
Is delivery available from this Wendy's?
Delivery is available. You can check availability by entering your address on Wendy's app or order.wendys.com.
How can I provide feedback or contact this Wendy's location?
You can reach customer care via live chat on the Contact page, call 888-624-8140, or dial the restaurant directly at (423) 790-7029. You may also fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's?
Visit https://order.wendys.com or the Wendy's mobile app, select this location, and view menu prices which may vary slightly by location.
Are there any nearby places I can visit before or after dining at Wendy's on Mcgrady Drive?
Yes, you can visit Perfect Nails & Tan or Maya's Salon & Threading for beauty services, or grab groceries at Aldi or Food City, all located close by.
Can I use public transportation or nearby landmarks to find this Wendy's?
While specific transit stations aren't listed, nearby landmarks such as Panda Garden restaurant and Little Caesars Pizza can help you locate this Wendy's at 2830 Mcgrady Drive.
Are there other fast food options near Wendy's at Mcgrady Drive?
Yes, nearby fast food alternatives include KFC, Zaxby's, and Little Caesars Pizza, giving you a variety of dining choices in the area.
Does this Wendy's offer dine-in and takeout options?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout services. However, it does not offer curbside pickup.