Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
884 reviews
5 stars
397
4 stars
219
3 stars
129
2 stars
51
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and order mistakes.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared food.
Cleanliness
The restaurant is noted for its cleanliness by several customers, although some reported dirty tables and unsanitary conditions.
Pricing Issues
Multiple reviews mention concerns about overcharging and incorrect billing, leading to customer dissatisfaction.
Atmosphere
The recent renovations have improved the atmosphere, but some customers still find issues with the dining experience.
- JGJustin GladstoneDec 28, 20255.0Simple and correct.
- WJWilliam JacksonDec 3, 20253.0Bring back the old school wendys. Went for a early dinner. Dave's single combo. Was over $10. Wasnt that good. The fries were really salty.
- ANAuren NoelOct 29, 20251.0I got mocha coffee and biscuit. The biscuit was great! But the coffee had expired milk in it. I took one sip and could easily tell by the sourness alone. My friend drank the rest and ended up throwing up about an hour after.
- SSS ScogginsAug 22, 20251.0The lady taking the order in the evening time is always rude. Been here 4 different times and she has an attitude every time. Argues when you pay for a coke and then doesn't want to give it to me. Also, if a customer pays for a medium fry, you need to give them a medium fry. Not a small amount in a medium box. Wont be back to this location.
- JLJamie LeighAug 18, 20252.0Be sure to check what they're charging you for because they overcharged me twice. I hate to make accusations but they definitely overcharged me when I went through there about two weeks ago; I ordered two meals that were approximately $11 each and the total was over $30. I don't know why I didn't say anything then, it caught me so off guard, i thought maybe I had misread the menu or something but when I got home I looked it up and no, that was the right price, they had definitely overcharged me. They didn't give me a receipt, though, for me to see how they charged me so I just kind of wrote it off as a mistake. The next time I went back, I ordered three of the Wednesday meals, which are $9.99 each and she gave me a total over $40. This time I challenged them and asked how it was that much when I got three meals at $10 each. The person waiting on the drive thru just said, "Hold on..." then there was a long pause and then she gave me the correct total. No explanation, no apology, just a total for $10 less. And then they gave me the wrong food and I had to come all the way back from my house and get them to fix it. Honestly, I was willing to write off a one time as a mistake, but this kind of seems like a pattern of overcharging. Just be aware of how much your ticket should come to and make sure they're not adding an extra meal onto it because that seems to be what's happening.
Frequently Asked Questions About Wendy's
Is Cleveland 354 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Cleveland, TN?
Wendy's drive-thru in Cleveland, TN is open daily from 6:30 AM to 2:00 AM.
Can I place an order online or through an app for this Wendy's location?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app, available in the App Store.
Does this Wendy's serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Cleveland, TN?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery may be available depending on your address. Check availability online at order.wendys.com or the Wendy's app by entering your delivery location.
How can I contact Wendy's Cleveland location for questions or feedback?
You can call the location at (423) 472-5283 or provide feedback through Wendy's Contact page or Customer Satisfaction Survey.
What nearby restaurants can customers visit around Wendy's at 925 25th Street N W?
Nearby restaurants include City Cafe Diner and Checkers at 920 25th Street NW, offering alternative dining options close by.
Are there any nearby shopping centers or stores customers might want to visit before or after Wendy's?
Yes, customers can visit Cleveland Corners shopping center and stores like Dollar Tree and Big Lots nearby for convenient shopping.
What nearby entertainment or activity places are close to Wendy's Cleveland location?
PlayPalz Indoor Playground of Cleveland is a nearby indoor activity center, great for families visiting Wendy's in the area.
Does Wendy's Cleveland have dine-in, takeout, and drive-thru options?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and a drive-thru for customer convenience.