Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
878 reviews
5 stars
393
4 stars
218
3 stars
128
2 stars
51
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful employees.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
The restaurant is noted for its cleanliness by several customers, although some reported dirty tables.
Pricing Issues
Several reviews mention concerns about overcharging and discrepancies in pricing.
- ANAuren NoelOct 29, 20251.0I got mocha coffee and biscuit. The biscuit was great! But the coffee had expired milk in it. I took one sip and could easily tell by the sourness alone. My friend drank the rest and ended up throwing up about an hour after.
- SSS ScogginsAug 22, 20251.0The lady taking the order in the evening time is always rude. Been here 4 different times and she has an attitude every time. Argues when you pay for a coke and then doesn't want to give it to me. Also, if a customer pays for a medium fry, you need to give them a medium fry. Not a small amount in a medium box. Wont be back to this location.
- JCj cAug 20, 20254.0Dining room closed. Website didn't show. Food was good.
- BBBillyAug 19, 20255.0Excellent customer service. This is the cleanest restaurant I've been in around this area. The food was fresh and the cashier and staff were really nice.
- JLJamie LeighAug 18, 20252.0Be sure to check what they're charging you for because they overcharged me twice. I hate to make accusations but they definitely overcharged me when I went through there about two weeks ago; I ordered two meals that were approximately $11 each and the total was over $30. I don't know why I didn't say anything then, it caught me so off guard, i thought maybe I had misread the menu or something but when I got home I looked it up and no, that was the right price, they had definitely overcharged me. They didn't give me a receipt, though, for me to see how they charged me so I just kind of wrote it off as a mistake. The next time I went back, I ordered three of the Wednesday meals, which are $9.99 each and she gave me a total over $40. This time I challenged them and asked how it was that much when I got three meals at $10 each. The person waiting on the drive thru just said, "Hold on..." then there was a long pause and then she gave me the correct total. No explanation, no apology, just a total for $10 less. And then they gave me the wrong food and I had to come all the way back from my house and get them to fix it. Honestly, I was willing to write off a one time as a mistake, but this kind of seems like a pattern of overcharging. Just be aware of how much your ticket should come to and make sure they're not adding an extra meal onto it because that seems to be what's happening.
Frequently Asked Questions About Wendy's
Is Cleveland 354 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 472-5283.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cleveland 354 Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Cleveland, TN?
Wendy's drive-thru in Cleveland, TN is open daily from 6:30 AM to 2:00 AM.
Can I place an order online or through an app for this Wendy's location?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app, available in the App Store.
Does this Wendy's serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Cleveland, TN?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery may be available depending on your address. Check availability online at order.wendys.com or the Wendy's app by entering your delivery location.
How can I contact Wendy's Cleveland location for questions or feedback?
You can call the location at (423) 472-5283 or provide feedback through Wendy's Contact page or Customer Satisfaction Survey.
What nearby restaurants can customers visit around Wendy's at 925 25th Street N W?
Nearby restaurants include City Cafe Diner and Checkers at 920 25th Street NW, offering alternative dining options close by.
Are there any nearby shopping centers or stores customers might want to visit before or after Wendy's?
Yes, customers can visit Cleveland Corners shopping center and stores like Dollar Tree and Big Lots nearby for convenient shopping.
What nearby entertainment or activity places are close to Wendy's Cleveland location?
PlayPalz Indoor Playground of Cleveland is a nearby indoor activity center, great for families visiting Wendy's in the area.
Does Wendy's Cleveland have dine-in, takeout, and drive-thru options?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and a drive-thru for customer convenience.