Taco Bell

3.7
360 reviews
Get DirectionsCallWebsite

Business Details

964 Paul Huff Parkway NW, Cleveland, TN
37312, United States
(423) 650-4560
https://locations.tacobell.com/tn/cleveland/964-paul-huff-parkway-nw.html
GoogleFacebook

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 964 Paul Huff Parkway NW in Cleveland. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
964 Paul Huff Parkway NW, Cleveland, TN
37312, United States

Hours

Reviews

3.7
360 reviews
5 stars
176
4 stars
54
3 stars
35
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, particularly during busy hours.

Food Quality

Mixed reviews on food quality; some praised specific items while others complained about cold food and skimpy portions.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, with some locations described as filthy.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of assistance.

Kiosk Ordering

Many customers expressed dissatisfaction with the kiosk ordering system, preferring face-to-face interaction for better service.
  • SP
    Scrat P
    3 days ago
    1.0
    The manager Chris is the problem with this store. Rude and condescending for no reason. He probably needs a different job because clearly he can’t handle this one. Maybe Amanda should look up the security footage and see how he treats his customers.
  • SB
    Struggle Bunny
    Nov 12, 2025
    1.0
    Skimpy tacos. I added beans to my taco, and instead of giving me beef and beans, full amounts, they gave me a puny amount of each. I paid for a full taco. Not a half ass made crap.
  • KW
    Kemarria White
    Nov 12, 2025
    1.0
    Flew into Cleveland for work and did not have a rental car. Attempted to go to Taco Bell however the inside was closed. I then attempted to walk through the drive through and the “manager” (guy in glasses) bum rushes the window saying somebody died and he can’t serve me. He was extremely rude, unprofessional and told me I should try the Waffle House across the street. When I asked for the corporate number to express my frustration he ripped off a receipt that had the number to the restaurant and closed the window in my face. If this is the policy I absolutely understand and respect just believe this could have been communicated differently.
  • PK
    Penny Key
    Nov 6, 2025
    5.0
    My tacos was delicious and they didn’t make me wait all day for them and my order was actually right.
  • BL
    Brittany Lanham
    Nov 2, 2025
    5.0
    Sooo much better than our Taco Bell back home. Quick, hot, fresh food with easy ordering on the touch screens
Read more reviews on Google

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Paul Huff Parkway NW in Cleveland?

The drive-thru is open from 8:00 AM to 2:00 AM Monday to Wednesday and Sunday, and from 8:00 AM to 3:00 AM Thursday to Saturday.

Can I order online and skip the line at this Taco Bell location?

Yes, you can order online and skip the line inside by visiting their featured message link for online orders.