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Taco Bell

3.7
(376 reviews)

Business Details

(423) 650-4560

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 964 Paul Huff Parkway NW in Cleveland. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
964 Paul Huff Parkway NW, Cleveland, TN
37312, United States

Hours

Reviews

3.7
376 reviews
5 stars
183
4 stars
60
3 stars
35
2 stars
25
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, soggy items, and inconsistent preparation.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was not clean, with complaints about dirty tables and floors.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • KS
    kellie Stone
    Jan 31, 2026
    4.0
    There's never no one ever register to take your order you have to stand and wait there at least 3 to 5 minutes
  • ST
    Sean Teater
    Dec 28, 2025
    1.0
    The dipping burritos are insultingly small. The amount you are charging for the amount of food you get is ridiculous. The chalupa was also super soggy and falling apart right out of the packaging. I am always excited to try out new menu items but have been incredibly disappointed by my experience with this product and with the quality of food here. The app also let me order drive thru even though it was closed and I had to walk in. The tea was not up front so I had to get one of the staff to get it for me. Overall a very unsatisfactory visit, and I will not be returning to this location.
  • JG
    Jeff Glover
    Dec 18, 2025
    5.0
    Spoke with Mgr on duty named Chris after we left the store to let him know what a fantastic and nice young gentleman named Kenny that he had working the drive through. Also food was great. Thank you Kenny for having such a wonderful personality. It’s nice to see young people working that seem to appreciate having a job.
  • JC
    Josephine Cook
    Dec 18, 2025
    1.0
    This is the worst taco bell they need all new employees here the manger is terrible
  • MH
    Morgan Hickman
    Dec 11, 2025
    5.0
    This is the best Taco Bell in town! The staff here is a pleasure to be around. Eric in particular is always super cheerful and happy to help. He even calculated some items to help me get the best deal. We ordered two vanilla cream freezes and their machine only let him give us one and he STILL kept trying. Most places would give up, but not Eric! I also always order things super chaotically with modifications and additions but even with that, they always get it right.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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