Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 964 Paul Huff Parkway NW in Cleveland. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.
Customers frequently reported issues with food quality, including small portions, soggy items, and inconsistent preparation.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was not clean, with complaints about dirty tables and floors.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
KS
kellie Stone
Jan 31, 2026
4.0
There's never no one ever register to take your order you have to stand and wait there at least 3 to 5 minutes
ST
Sean Teater
Dec 28, 2025
1.0
The dipping burritos are insultingly small. The amount you are charging for the amount of food you get is ridiculous. The chalupa was also super soggy and falling apart right out of the packaging. I am always excited to try out new menu items but have been incredibly disappointed by my experience with this product and with the quality of food here. The app also let me order drive thru even though it was closed and I had to walk in. The tea was not up front so I had to get one of the staff to get it for me. Overall a very unsatisfactory visit, and I will not be returning to this location.
JG
Jeff Glover
Dec 18, 2025
5.0
Spoke with Mgr on duty named Chris after we left the store to let him know what a fantastic and nice young gentleman named Kenny that he had working the drive through. Also food was great. Thank you Kenny for having such a wonderful personality. It’s nice to see young people working that seem to appreciate having a job.
JC
Josephine Cook
Dec 18, 2025
1.0
This is the worst taco bell they need all new employees here the manger is terrible
MH
Morgan Hickman
Dec 11, 2025
5.0
This is the best Taco Bell in town! The staff here is a pleasure to be around. Eric in particular is always super cheerful and happy to help. He even calculated some items to help me get the best deal. We ordered two vanilla cream freezes and their machine only let him give us one and he STILL kept trying. Most places would give up, but not Eric! I also always order things super chaotically with modifications and additions but even with that, they always get it right.