Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 964 Paul Huff Parkway NW in Cleveland. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.
Customers frequently reported issues with food quality, including small portion sizes, cold food, and incorrect orders.
Service Issues
Many reviews highlighted poor service, including rude staff, long wait times, and unhelpful management.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that positive experiences can occur.
Cleanliness Concerns
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and floors.
Inconsistent Experience
Overall, customer experiences varied widely, with some expressing satisfaction while others reported significant dissatisfaction.
ST
Sean Teater
Dec 28, 2025
1.0
The dipping burritos are insultingly small. The amount you are charging for the amount of food you get is ridiculous. The chalupa was also super soggy and falling apart right out of the packaging. I am always excited to try out new menu items but have been incredibly disappointed by my experience with this product and with the quality of food here. The app also let me order drive thru even though it was closed and I had to walk in. The tea was not up front so I had to get one of the staff to get it for me. Overall a very unsatisfactory visit, and I will not be returning to this location.
JG
Jeff Glover
Dec 18, 2025
5.0
Spoke with Mgr on duty named Chris after we left the store to let him know what a fantastic and nice young gentleman named Kenny that he had working the drive through. Also food was great. Thank you Kenny for having such a wonderful personality. It’s nice to see young people working that seem to appreciate having a job.
JC
Josephine Cook
Dec 18, 2025
1.0
This is the worst taco bell they need all new employees here the manger is terrible
NW
Nina Walker
Dec 11, 2025
1.0
There was a hair in my chicken quesadilla, called Taco Bell didn’t seem too care not even and I’m sorry (he just said oh IF you have a recipe we can remake it )
Usually I wouldn’t make a review but this has happened too me before from the same location
MH
Morgan Hickman
Dec 11, 2025
5.0
This is the best Taco Bell in town! The staff here is a pleasure to be around. Eric in particular is always super cheerful and happy to help. He even calculated some items to help me get the best deal. We ordered two vanilla cream freezes and their machine only let him give us one and he STILL kept trying. Most places would give up, but not Eric! I also always order things super chaotically with modifications and additions but even with that, they always get it right.