Subway

3.6
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cleveland Subway® Restaurant at 104 Stuart Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
104 Stuart Rd, Cleveland, TN
37312, United States

Hours

Reviews

3.6
226 reviews
5 stars
92
4 stars
47
3 stars
27
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Customers frequently complained about the freshness and quantity of ingredients, particularly the meat and vegetables.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted areas needing improvement.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients.

Pricing Concerns

Several reviews mentioned that prices felt high for the quality and quantity of food received.
  • RC
    Russell Carroll
    4 days ago
    1.0
    I went to the one in Cleveland and was threatened verbally assaulted and I have contacted the corporate office because the owner will not return calls and the manager is the one who assaulted and threatened me This needs to be looked into All you have to do is watch the video
  • JC
    Jessica Chiolo
    Nov 15, 2025
    5.0
    Thank you Shelby! Finally someone who makes a perfect sandwich
  • BC
    Brian Cross
    Oct 18, 2025
    5.0
    Went for a sub and it was affordable and the employees was very respectful
  • GB
    GD Blynx
    Sep 22, 2025
    2.0
    First, workers are great. This subway has been off and on regarding veggies being fresh vs half spoiled. They improved for a while. Then, prices doubled and meat was cut in half (while putting a door to prevent you from seeing what little meat and cheese they use). They finally removed the door but meat and cheese is still minimal. Just went again - lettuce and spinach looks like it's 1.5 weeks old. The worker was meticulously handling a few pieces of meat like he was give you a special prize. Since Subway just doesn't have the ability to provide fresh veggies (or any substantial meat), there are way too many great sandwich shops in town where you can get way more meat, fresh veggies, and fresh bread for the same price (at least 4xs the meat). Honestly, the bread is not bad. I think they need to stop selling sandwiches and just sell bread (maybe throw some meat in with the bread) - and you can take it home and build your own sandwich.
  • HF
    Hailey Fisher
    Aug 30, 2025
    1.0
    Husband and I ordered two subs. Both were missing multiple topping and the meats were very skimpy. Not to mention the customer service was not good at all. As soon as I walked in, the guy started laughing and angrily muttering about how much he hates his job. He immediately got attitude with me before i could say anything. Do not recommend going to this location!

Frequently Asked Questions About Subway

What are the operating hours for Subway at 104 Stuart Rd, Cleveland, TN?

Subway is open every day from 9:00 AM to 10:00 PM.

Does the Subway at 104 Stuart Rd offer delivery and in-store pickup options?

Yes, you can order for in-store pickup or delivery from this Subway location.