Subway

3.6
221 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cleveland Subway® Restaurant at 947 Paul Huff Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
947 Paul Huff Pkwy, Cleveland, TN
37312, United States

Hours

Reviews

3.6
221 reviews
5 stars
102
4 stars
35
3 stars
22
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the outstanding service from specific employees like Tosha and Cherrie, highlighting their friendliness and efficiency.

Inconsistent Experience

Several reviews indicated a lack of consistency in service and food quality, with some customers experiencing rude staff and incorrect orders.

Cleanliness Issues

Multiple customers reported unsanitary conditions, including dirty surfaces and improper food handling practices.

Operational Hours

Customers expressed frustration over the store closing early or not adhering to posted hours, leading to missed opportunities for service.

Food Quality

While some customers enjoyed their meals, others reported issues with incorrect orders and food preparation, indicating a need for better attention to detail.
  • RJ
    Rachel Joy
    Nov 16, 2025
    5.0
    Just had to make a quick stop in before work and the associate was extremely nice and got me in and put in no time :) 10 outa 10 service
  • JC
    Jennifer Cline
    Nov 9, 2025
    4.0
    If you want to get a great deal on subway sandwiches, order off the app and use the coupon codes. The parking situation is not ideal at this location and the building needs some overall maintenance. But, the dinning area is clean and the staff are great which is why this is our location of choice out of the ones in Cleveland, TN. They are always very friendly with a great attitude and they make the best subs! At the location on Stuart rd, the employees are rude. The district manager of all the Cleveland Locations, Peggy, and her husband (also a manager) are also very rude he threw my sandwich on the shelf right in front of me when he knew I was standing there right in front of the register waiting on him. They won't even speak to you when you come in or leave and act like your presence is a bother to them.
  • MM
    MATTHEW MELTON
    Nov 9, 2025
    5.0
    The workers here are way nicer and more professional than the Subway on Stuart rd. and they make the sandwiches the correct way! As far as the up keep of the building, the district manager Peggy needs to make some improvements to make the appearance and cleanliness better starting with the filthy ceiling tiles and dirty air ducts.
  • WH
    William Hudson
    Nov 3, 2025
    5.0
    This is one of the better in the chain, food as always was fresh and the service was just outstanding
  • DD
    Dylan Deming
    Sep 29, 2025
    5.0
    A great spot to get gas, drinks and a sub. This location is very convenient and not too busy after lunch. Tosha was my server today at this subway location and she did amazing. It appeared she was running the nightshift by herself, keeping the store clean while getting me back on the road. Great work!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 947 Paul Huff Pkwy, Cleveland, TN?

Subway at 947 Paul Huff Pkwy is open daily from 9:00 AM to 10:00 PM.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.