Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cleveland Subway® Restaurant at 3318 N Keith St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
192 reviews
5 stars
77
4 stars
35
3 stars
15
2 stars
13
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail in sandwich preparation.
Cleanliness
Concerns were raised about unsanitary conditions, including unclean equipment and lack of proper hygiene practices among staff.
Food Quality
While some customers enjoyed their meals, others noted a decline in food quality, including stinginess with toppings and poorly made sandwiches.
Staffing Issues
Several reviews mentioned long wait times and inadequate staffing, with employees often overwhelmed or working alone.
- OHOlivia Hermansen5 days ago1.0unfortunately i ordered here and the order was all kinds of messed up and we paid extra for things and never received them. i have been calling this location for weeks and i never even get to hear the phone ring like the phones are constantly off. i’ve filed complaints online and haven’t heard back. just wanted a refund or replacement order i’m just really disappointed . the employee working was also rude.
- RSRussell SimmsSep 29, 20251.0Local 3 News says they nearly got a failing report card due to a slicer that hadn't been cleaned in days. 🤢
- YOYoselin OlivasSep 26, 20251.0Employees were very rude and disrespectful. They were rushing us and threatening to call the cops when we were deciding what to order. Yelled at us for no reason. I would not come here.
- CGCorey GarySep 20, 20251.0As we walk up to this subway they lock.the doors and turn the lights off ,store hours are clearly on the window .it says they close at 10 pm. Its 7:48 pm what a great place 👌
- DDDavidJul 15, 20251.0Went and ordered a footlong steak and cheese, they didn't have most of the breads ready only white and wheat and I can understand that part but the overall quality was absolutely terrible. There is more lettuce on my sub that meat. Completely unacceptable service.
Frequently Asked Questions About Subway
What types of services does Subway offer at the North Way Plaza location?
Subway offers in-store pickup, curbside pickup, and delivery services.
Where is the Subway restaurant located in Cleveland, TN?
It is located at 3318 N Keith St, in the North Way Plaza, Bradley, Cleveland, TN 37312.
What are the store hours for this Subway location?
The restaurant is open daily from 9:00 AM to 9:00 PM.
What meals are served at the Subway in North Way Plaza?
They serve breakfast, lunch, and dinner.
Can I order Subway's menu online or through an app?
Yes, you can order quickly and easily through their app or online website.
Does Subway at this location offer catering services?
Yes, catering services are available for your events and gatherings.
Is dining inside the restaurant an option at this Subway?
Yes, this location offers dine-in service along with takeout options.
What other places can I visit near the Subway at North Way Plaza?
Nearby you can find Summit Physical Therapy for health services, Perkits Yogurt for frozen treats, and Simply Chic Boutique for shopping unique clothing items.
Are there any nearby restaurants near this Subway where I can try different cuisines?
Yes, The Gondolier offers Italian and Greek cuisine just nearby, providing a nice alternative to Subway's menu.
If I'm visiting nearby businesses like Lucky Nails and Spa or Hair by Kelsey, can I easily stop by Subway for a meal?
Absolutely, Subway is conveniently located close to beauty and spa services like Lucky Nails and Spa and Hair by Kelsey, making it easy to grab a meal before or after your appointment.