Brand Certified
Subway
3.3(197 reviews)
Certified by Subway • Feb 22, 2026
Business Details
3318 N Keith St, Cleveland, TN
37312, United States
Certified by Subway • Feb 22, 2026
(423) 472-6199
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cleveland Subway® Restaurant at 3318 N Keith St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.3
197 reviews
5 stars
77
4 stars
35
3 stars
15
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling uncomfortable and unwelcome.
Food Quality
Customers frequently reported issues with food quality, including stale bread, insufficient toppings, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and unclean food preparation areas.
Management Issues
There were complaints about poor management and staffing, with some customers noting that only one employee was working during busy times.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in service and food quality.
- ABATL Braves91Feb 11, 20261.0This specific subway got a 61 health score this week! They had all kinds of violations DO NOT EAT HERE
- SGShelly GrantFeb 7, 20261.0Staff are completely vile. They threatened an old woman saying they would drag her out the store. From the minute we walked in she had a disgusting attitude.. subway really need to get a grip of their staff.
- JJJavajoenhJan 17, 20261.0The worst Subway I've ever been to the lettuce was Brown and wilted the tomatoes look old it was just terrible I asked for toasted bread and it was hard and burnt.
- KKKimJan 14, 20261.0I try not to share bad reviews, but this place must be really having some issues. I’m just visiting Cleveland and thought I’d stop by the subway. The bread was really dry and I had the BMT and they were very sparing on meat and cheese Just two slices of each meat on a 6 inch. I asked for extra pickles, but I was told that they couldn’t do that. They don’t give anything extra for the veggies. When she opened the lettuce container it just looked bad so I didn’t have any of it. I did tell the manager about the bread and she said that was the first she heard of it. The bread just tasted really funny so I did not eat it. I just ate the meat out of the sandwich with my four pickles. Hopefully there’s a better subway in town.
- OHOlivia HermansenNov 19, 20251.0unfortunately i ordered here and the order was all kinds of messed up and we paid extra for things and never received them. i have been calling this location for weeks and i never even get to hear the phone ring like the phones are constantly off. i’ve filed complaints online and haven’t heard back. just wanted a refund or replacement order i’m just really disappointed . the employee working was also rude.
Frequently Asked Questions About Subway
What types of services does Subway offer at the North Way Plaza location?
Subway offers in-store pickup, curbside pickup, and delivery services.
Where is the Subway restaurant located in Cleveland, TN?
It is located at 3318 N Keith St, in the North Way Plaza, Bradley, Cleveland, TN 37312.
What are the store hours for this Subway location?
The restaurant is open daily from 9:00 AM to 9:00 PM.
What meals are served at the Subway in North Way Plaza?
They serve breakfast, lunch, and dinner.
Can I order Subway's menu online or through an app?
Yes, you can order quickly and easily through their app or online website.
Does Subway at this location offer catering services?
Yes, catering services are available for your events and gatherings.
Is dining inside the restaurant an option at this Subway?
Yes, this location offers dine-in service along with takeout options.
What other places can I visit near the Subway at North Way Plaza?
Nearby you can find Summit Physical Therapy for health services, Perkits Yogurt for frozen treats, and Simply Chic Boutique for shopping unique clothing items.
Are there any nearby restaurants near this Subway where I can try different cuisines?
Yes, The Gondolier offers Italian and Greek cuisine just nearby, providing a nice alternative to Subway's menu.
If I'm visiting nearby businesses like Lucky Nails and Spa or Hair by Kelsey, can I easily stop by Subway for a meal?
Absolutely, Subway is conveniently located close to beauty and spa services like Lucky Nails and Spa and Hair by Kelsey, making it easy to grab a meal before or after your appointment.
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