Subway

2.9
361 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cleveland Subway® Restaurant at 2661 APD 40 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2661 APD 40, Cleveland, TN
37323, United States

Hours

Reviews

2.9
361 reviews
5 stars
105
4 stars
56
3 stars
27
2 stars
29
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.

Food Quality

Customers reported subpar food quality, including stale bread, skimpy portions, and incorrect orders, leading to dissatisfaction with their meals.

Cleanliness

The establishment was frequently described as dirty, with reports of unsanitary conditions and employees not following hygiene practices.

Management Issues

Many reviews pointed to poor management, including unresponsive management and lack of staff training, contributing to the overall negative experience.

Operational Problems

Customers faced issues with the restaurant's operational hours, including being turned away despite posted hours and limited service options.
  • CW
    Cara Wright
    Nov 12, 2025
    1.0
    Every Wednesday after church I like to go get a sandwich. But every other time I go to Subway there's no lettuce. They could at least take enough money out of petty cash to go to the store and buy a head of lettuce to chop up the thier customers can have lettuce on their sandwich. No big deal!! Go buy a head of lettuce!!! And they tell u this after they've made that sandwich. I'm done going there. I shouldn't have to add lettuce at home for a sandwich I bought!!!
  • HC
    Heidy Carlin
    Nov 12, 2025
    1.0
    First, That's lady's working in there acting like racist , I'm Hispanic person and them service me with attitude ,that make me very sad, I means is to early for that oh Jesus .So I'm be ordering the steak & 🥑 sandwich and them not put avocado in my sandwich. So I pay steak & avocado sandwich but them not puting avocado in my sandwich. Oh well , I not back to this local again and if you're Hispanic person I recommend not going to buy there because employees is so rude when talk to you ! .and them service to you like them want ,not like you pay . If you're Hispanic and not trust me and you wanna try, I recommend recording them .honestly I think due that but I not have time for that , this lady is the same working in Keith street local,
  • SS
    Sunshine Sunshine
    Nov 11, 2025
    1.0
    I was bothered by a tall skinny homeless man asking me for me money. I didnt have any cash he threatened us.We leave .drive by later and he charging a phone outside screaming and crying. My kids were terrified. Guess we will try another spot.Not safe.
  • MM
    Maria miller
    Oct 21, 2025
    1.0
    I have never only gotten 5 black olives on one of my subs! And when I asked them to charge me for extra plz they replied they had no button to do it so I had to kea s with only 5 black olives. Don’t even want the sandwich now. Won’t come back
  • SM
    Suzette McIntosh
    Oct 13, 2025
    1.0
    I went into the store at around 6:45 and there was one customer ahead of me and I believe 1 behind me. There were 2 women working and both women were very unfriendly and rude. When I asked for extra tomatoes on my sub one worker told me there was a set limit and I would have to pay extra if I wanted extra tomatoes. I told her I had never paid extra before and I always get extra tomatoes on my sub. She said it's a new policy. I told her I thought that was a little sketchy and she just made a face at me. The lettuce was brown and when I asked her to put a little more black pepper on my sub she rolled her eyes at me. When I got my bag I saw I only got 2 napkins for a 12 inch sub the other worker said that's all you get for a 12 inch sub at which time I just laughed at them because it was obvious they were both just being petty on purpose. I tried to call the franchise owner but when I called and left a message saying what had happened she never called me back and when I called the store hoping to get a manager I got a recording both times. I will NEVER go to this store again!!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2661 APD 40, Southforke Plaza, Bradley, Cleveland, TN 37323, USA.

What are the operating hours of this Subway restaurant?

It is open daily from 9:00 AM to 10:00 PM.