Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cleveland, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1340 25th Street Nw for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,324 reviews
5 stars
506
4 stars
276
3 stars
191
2 stars
114
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor communication, and rude staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders and food quality, with customers receiving wrong items or poorly prepared food.
Food Quality
Several customers expressed disappointment with the quality of food, citing cold items, burnt ingredients, and overall lack of freshness.
Positive Experiences
Despite the negative feedback, some customers praised the food and service at certain times, indicating that experiences can vary.
- KRKenneth RitenourDec 25, 20255.0Good specials, good food.
- MBMark BlevinsDec 17, 20251.0I am BEYOND disappointed. My food was stale and my corndog had a bite taken out of it. How could you serve this?? Managers were disrespectful and drinking and smoking inside of the restaurant. THIS IS NOT OKAY.
- MWMelissa WheelerDec 8, 20251.0Placed a mobile order to quickly grab a drink on my way out of town. Restaurant was “open” at 6:30 am, but no employees present when we arrived at 6:39 am. Of course, I’d already paid for my order before arriving. Won’t be doing that again.
- TWTara WaldropNov 24, 20255.0Great service and good sonic drinks
- KRKatelyn RhodesNov 19, 20251.0I went to Sonic just not even 10 minutes ago, I ordered a medium cheese stick and two pretzels. And I waited for 10-15 minutes for the carhop to come and Brayden still didn't come out to the car. To even get my money, abd when I ordered I spoke loud and clear fir him to hear me and he made me repeat myself 3-4 times. So I just left, it's ridiculous carhops was going to other cars even one's that showed up after I did and the drive thru was getting taken car of also.