Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cleveland, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 390 Stuart Road Ne for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
1,145 reviews
5 stars
477
4 stars
248
3 stars
181
2 stars
77
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and slow service.
Order Accuracy
Many customers expressed frustration with incorrect orders, including missing items and wrong modifications.
Food Quality
Food quality is inconsistent, with reports of cold, burnt, or poorly prepared items, though some customers enjoyed their meals.
App Experience
Issues with the app and order ahead service were noted, including long wait times and problems with order fulfillment.
Overall Experience
While some customers had positive experiences, many reported dissatisfaction with service and food quality, leading to a decline in overall ratings.
- SPScrat PDec 29, 20251.0You are receiving this bad review because you falsely marked a delivery as picked up and not delivered. Instead of handing the food to the driver, you made a comment heard on the speaker that you’d “get to it when you felt like it”. If your restaurant doesn’t want to fill the delivery orders, then take the machine out of the wall and be done with them. Messing with the livelihood of those just out there trying to work for a living will get you sued.
- ABA BranganNov 20, 20254.0The carhops are always nice or at least not rude.
- HWHannah WaddellOct 23, 20255.0Easy to drive up to, usually good deals on the Sonic app and if it’s not busy your food/drink comes out fast. Some stuff is cheap. Drinks are good here, usually better with extra syrup in flavored drinks and slushes though.
- TWTony WalkerSep 28, 20253.0I got a red bull drink and it was trash.
- WCWilford CarawaySep 3, 20255.0Reel good food