Dunkin'

3.9
623 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cleveland, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2428 Blackburn Rd SE, Cleveland, TN
37323, United States

Hours

Reviews

3.9
623 reviews
5 stars
351
4 stars
101
3 stars
45
2 stars
36
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and condescending staff, with many experiences of incorrect orders and poor service.

Food Consistency

There were numerous complaints about food quality, including burnt items, incorrect orders, and stale donuts.

Speed of Service

While some customers praised quick service, many noted long wait times and inconsistent speed, especially during busy hours.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary handling of food.

Customer Loyalty

Despite the negative feedback, some customers expressed loyalty and appreciation for specific staff members and their favorite drinks.
  • KC
    Kim Creasman
    Oct 13, 2025
    5.0
    Got to love the wholenuts, that's what I call them, actually munchkins.
  • MP
    Michael Perlmutter
    Sep 18, 2025
    5.0
    This particular location is really good.They're very fast, and they're machiatos are really good.
  • BB
    Brenda Bishop
    Sep 3, 2025
    5.0
    Love those munchkin's
  • JM
    Juan Pablo Fumagalli Marroquin
    Aug 30, 2025
    1.0
    If you order toast with something, it will be toasted. It's not served plain and flavorless. They never ask if you want ketchup or anything else. They never ask me, "I don't want ketchup or anything else." They never ask me, "I don't want a napkin." They seem to be terrible at serving. Ordering and having the desire to eat something toasted like Avicado Tosted, I get a very simple, watery and cold bread... I don't know if that was toasted for them... they bother you And realizing when it's already arrived In Home
  • CB
    connie blackburn
    Aug 22, 2025
    4.0
    It's dunkin donuts 🍩 😋

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cleveland, TN?

Dunkin' in Cleveland, TN is open Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.