Brand Certified
Dunkin'
4.0(636 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2428 Blackburn Rd SE, Cleveland, TN
37323, United States
Certified by Dunkin' • Feb 22, 2026
(423) 813-7067
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cleveland, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
636 reviews
5 stars
363
4 stars
101
3 stars
45
2 stars
36
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are reported as rude and condescending.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and missing components.
Food Quality
The quality of food and drinks is inconsistent, with some customers enjoying their meals while others report cold, burnt, or stale items.
Cleanliness
Several reviews mention cleanliness issues, including dirty tables and unsanitary handling of food.
Speed of Service
Service speed varies, with some customers noting quick service while others report long wait times and slow drive-thru experiences.
- VVValerie5 days ago5.0I recently bought a house in the SE side of Cleveland and this Dunkin is minutes away. I've stopped here a few times and the line has been quick and my drinks have been good.
- JSJohnathan SlaterFeb 5, 20265.0Love this place and my dragon fruit refresher.loo
- CSCloie ShookFeb 4, 20261.0rude! absolutely rude! im a thank you type of person, and if your working the window and I say THANK YOU, say your welcome or no problem. NOT LOOK AT ME AND MHMMM ME. it’s rude, unprofessional and it makes the company look bad. I'm trying to be nice, and they have a woman working at the window who has no professionalism what-so ever. do better dunkin.
- JPjenny pFeb 2, 20261.0Number one they never have donuts past noon why is it named Dunkin’ Donuts? If you’re not gonna have any dang doughnuts! Number two the actual “food”they serve is terrible and usually microwaved to death number three they never get your drink orders right. and number four when you order a doughnut it’s thrown into a bag instead of putting into a box Like it should be. This location is terrible!
- TTtaylorJan 6, 20265.0Caitlyn was PHENOMENAL! We went through the drive thru & ordered & she was so helpful with a perfect drink for me! We had ordered food & they had to have it serviced as soon as we ordered but she was an angel and brought us our food + extra. She is AMAZING. Thank you again!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Cleveland, TN?
Dunkin' in Cleveland, TN is open Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday season drinks are currently available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' menu items ahead of time?
Yes, you can order Dunkin' favorites ahead of time using the Dunkin' mobile app for a fast grab and go experience.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals, making it an ideal stop for all your daytime dining needs.
Does Dunkin' in Cleveland have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there other coffee shops near Dunkin' on Blackburn Rd SE?
Yes, nearby coffee shops include another Dunkin' and Circle K, which also serves coffee, providing additional options in the area.
What convenience stores can I find near Dunkin' in Cleveland?
Nearby convenience stores include Kangaroo Express and Circle K, where you can also grab snacks or fuel your vehicle.
Are there any popular fast-food restaurants close to Dunkin'?
Yes, Taco Bell, Subway, Burger King, and Pizza Hut are all nearby, offering a variety of meals if you're looking for alternatives or additional options.
Is there a fitness center near Dunkin' that I could visit before or after grabbing coffee?
Planet Fitness is a nearby gym where you can work out before or after visiting Dunkin' for breakfast or lunch.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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