Dunkin'

4.0
1239 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cleveland, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1621 25th St NW, Cleveland, TN
37311, United States

Hours

Reviews

4.0
1,239 reviews
5 stars
673
4 stars
230
3 stars
121
2 stars
55
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or inattentive staff, leading to negative experiences.

Product Availability

Frequent complaints about the lack of available donuts and incorrect orders.

Quality Issues

Concerns about stale or poorly made food and drinks, including reports of foreign objects in orders.

Positive Experiences

Some customers praised specific staff members and had positive interactions, particularly in the morning.

Cleanliness

Reports of unsanitary conditions and trash in the parking lot detracted from the overall experience.
  • LB
    Latisha Branham
    Nov 17, 2025
    5.0
    Every time I walk in, if Allie and/or Kasey is working, I am greeted with the biggest smiles and the most sincere welcome! They know my coffee order already by heart which makes my visit nice and quick! They are truly appreciated for the great customer service they show!
  • IC
    Ida Cheatham
    Nov 15, 2025
    5.0
    Great service, always have my order correct. This is my favorite Dunkin store.
  • MH
    Monica Hutten
    Nov 12, 2025
    5.0
    Nicest staff, amazing service! Everything was made to perfection!
  • JS
    Joy Smith
    Nov 1, 2025
    1.0
    I have spent a lot of money on their donuts through the years , but was disappointed this morning to find out they no longer have the one donut I would go there for ( chocolate cream filled ). I don't think I will be going back anymore. Time to find a new donuts place for me.
  • IC
    Isabelle Chappell
    Oct 21, 2025
    1.0
    So I ordered here earlier and found a sharp peice of metal at the bottom of my drink... so not super sure what it could be from but ive now drank the whole drink with rusted metal at the bottom... I almost swallowed it and cut my mouth, probabaly gonna have to go to the doctor now. This is sickening and terribly dangerous

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cleveland, TN?

Dunkin' Cleveland, TN is open Monday to Thursday from 4:30 AM to 9:00 PM, Friday from 4:30 AM to 10:00 PM, Saturday from 5:00 AM to 10:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' offer any holiday seasonal drinks currently?

Yes, Dunkin' offers holiday seasonal drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.