Business Details
About
Mexican Restaurant
Chipotle Cleveland TN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.7
211 reviews
5 stars
108
4 stars
28
3 stars
14
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being dry, old, or lacking flavor, with several noting that the meat and rice were particularly problematic.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the dining area and bathrooms, with reports of dirty tables and overflowing trash cans.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.
Portion Sizes
Several customers mentioned inconsistency in portion sizes, with some feeling shortchanged on their orders.
Overall Experience
While some customers enjoyed their meals and praised the freshness, many expressed disappointment and indicated they would not return due to various issues.
- MFMinter FamilyDec 31, 20251.0Stood in line for over 20 mins had 7 people in front of me. Only one guy working the counter. When I did get to order they where out of chicken, beef, and many other items pinto beans looked like 2 days old. They had 6 workers in the place what a joke will not be back. If I could leave less stars i would.
- MWMelinda Guthrie; Whorley; WisemanDec 10, 20251.0Food was dry and old ..rice was hard this is the worse chipotle restaurant I’ve ever had.
- ZRZame RijhoffNov 16, 20253.0Food is decent, prices decent, vibes meh, dos bros and cava are better food and better atmosphere and better service. Can't go wrong with a burrito bowl though.
- CFCatarina FranciscoOct 24, 20251.0This was my first time having Chipotle and will say it is my last. I had a steak bowl and the meat was too chewy and tasted old. So disappointing considering I had high hopes for this place.
- AAAbigail AguilarOct 22, 20255.0Great options and food tasted fresh!
Frequently Asked Questions About Chipotle Mexican Grill
What are the hours of operation for Chipotle Mexican Grill in Cleveland, TN?
Chipotle Cleveland TN is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Cleveland, TN?
Chipotle Cleveland TN is located at 4482 Ellis Cir NW, Bradley, Cleveland, TN 37312.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order food from Chipotle Cleveland TN online?
You can order online through Chipotle's official ordering site at https://order.chipotle.com/ or use their app available in the Apple App Store.
Does Chipotle Cleveland TN have a rewards program?
Yes, by signing up for Chipotle Rewards, you can earn exclusive offers and free food.
What are some nearby dining options if I visit Chipotle Cleveland TN?
Nearby dining includes Panda Express for Chinese food, LongHorn Steakhouse for steak and grill, McAlister's Deli for sandwiches, Salsarita's Fresh Mexican Grill, Tropical Smoothie Cafe, and Freddy's Frozen Custard & Steakburgers.
Are there any nearby health and wellness facilities near Chipotle Cleveland TN?
Yes, facilities nearby include RefinedLooks Spa Cleveland, RefinedLooks Plastic Surgery, Erlanger Physical Therapy, Erlanger Express Care hospital, Castle Dental, Brooke Booher FNP, Tennova Walk-In Clinic North, The Joint Chiropractic, and Jeffrey Reynolds PA.
What nearby places can help with fitness and active lifestyle?
Orangetheory Fitness is a nearby gym and boot camp center that you might visit before or after your meal at Chipotle.
Where can I grab a coffee or a smoothie near Chipotle Cleveland TN?
Lola Beans Coffee and Tropical Smoothie Cafe are nearby options for coffee, smoothies, and light cafe fare.
How can nearby services like UPS Access Point or Holiday Inn Express assist Chipotle customers?
UPS Access Point offers convenient shipping services nearby, which is handy if you're running errands, and Holiday Inn Express & Suites Cleveland Northwest provides nearby accommodation if you are visiting from out of town.