Business Details
About
RestaurantFast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,488 reviews
5 stars
709
4 stars
376
3 stars
220
2 stars
67
1 star
116
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the freshness and taste of the food, especially the fries and burgers, although there were some complaints about inconsistencies in food preparation.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unresponsive staff, particularly in the drive-thru.
Customer Experience
While many customers appreciated the friendly and helpful staff, there were notable instances of rudeness and dissatisfaction with how complaints were handled.
Value for Money
Many customers found the prices to be affordable and appreciated the meal deals, although some felt that the quality did not always match the low prices.
Cleanliness Concerns
There were serious concerns raised about cleanliness, particularly regarding food handling and hygiene practices at the location.
- DODerek Olson2 days ago3.0Fries are great tasting and hot when consumed.
- CCCourtney4 days ago1.0If you want hot food, do not eat here.. especially on 2nd shift. The employees are too worried about being on their phones to do their job. Sat outside for 15 to mins waiting for an order they were "making fresh" while we watched them serve 6, yes 6 other cars, then finally get our food and none of it is even luke warm, much less hot!! Not to mention NONE of it was made right..
- ACAmanda CunhaNov 16, 20251.0I went with my family on this final Sunday of the day. They missed our order for fries, and they didn't put everything on Cheesse Champ. We complained, changed the fries, didn't add everything to the sandwich and it was still cold. The other requests were OK, except for the milkshake which is not large at all. I'm not coming back. After the second complaint, they made the right request.
- MTMisty ThompsonNov 12, 20255.0They have the best French fries and if you like Barq's root beer it is so good out of there fountain machine 😋
- ALAmelia LawrenceOct 31, 20252.0I have tried calling multiple times to let you all know my order was wrong but have not been able to get in touch with anyone and I paid for food I couldn’t eat
Frequently Asked Questions About Checkers
What are the regular operating hours of Checkers in Cleveland, TN?
Checkers in Cleveland, TN is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to 11:30 PM, and Sunday from 10:00 AM to 11:00 PM.
Does Checkers at 920 25th Street NW have a drive-thru service?
Yes, this Checkers location offers drive-thru service for convenient ordering and pickup.
What is the dress code when visiting Checkers in Cleveland?
The dress code at Checkers in Cleveland is casual, so feel free to come as you are.
Can I order Checkers food online or have it delivered?
Yes, you can order ahead online or have your food delivered from Checkers for additional safety and convenience.
What payment methods are accepted at Checkers in Cleveland?
Checkers accepts payment via American Express, cash, checks, MasterCard, and Visa.
Where is Checkers located in Cleveland, TN?
Checkers is located at 920 25th Street NW in Cleveland, TN 37311, USA.
Are there any shopping centers near Checkers where I can shop before or after dining?
Yes, Cleveland Corners shopping center is nearby, so you can easily combine your meal at Checkers with shopping trips.
What nearby places offer beauty and relaxation services near Checkers?
Bella Nails & Spa, a nearby nail and beauty salon, is close to Checkers, perfect for a relaxing session before or after enjoying a meal.
Are there family-friendly attractions near Checkers in Cleveland?
Yes, PlayPalz Indoor Playground of Cleveland is an amusement park and playground close to Checkers, ideal for families looking to have fun before or after dining.
How can I contact Checkers in Cleveland, TN for inquiries or orders?
You can contact Checkers in Cleveland by calling +1 423-473-0293 or emailing ClevelandCheckers1@gmail.com.