Checkers

4.0
1496 reviews

About

RestaurantFast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
920 25th Street NW, Cleveland, TN
37311, United States

Hours

Reviews

4.0
1,496 reviews
5 stars
712
4 stars
379
3 stars
220
2 stars
67
1 star
118

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the fries as the best they've ever had, but there were mixed reviews about the overall food quality, with some reporting cold or improperly cooked items.

Service Issues

Several reviews highlighted poor service, including incorrect orders, slow drive-thru times, and unresponsive staff, particularly during busy hours.

Customer Experience

While many customers enjoyed their meals and appreciated friendly staff, there were notable complaints about unsanitary conditions and lack of attention to detail in order fulfillment.

Value for Money

Customers found the prices reasonable, especially with meal deals, but some felt that the quality did not always match the cost.
  • JH
    Jacob H
    6 days ago
    5.0
    Excellent fries, delicious burgers. Haven't tried the whole menu and my only complaint is that there are not more locations.
  • TT
    Tinkerbell
    Dec 17, 2025
    1.0
    Absolutely disgusting, poor management, food was disgusting and both overcooked and undercooked at the same time. I do not recommend this Checkers. AVOID AT ALL COSTS!
  • SH
    Sharwood Harwood
    Dec 10, 2025
    4.0
    I purchased the Chicken bites box with french fries, a medium coke, and the new strawberry cheesecake bites. I recieved the chicken box bites and fries, warm -not hot, along with powdered sugar on them due to the cheesecake bites tumbled in the bag. I got a Sprite instead of the Coke i ordered, which they replaced after i came back thru the line. Glad i checked before i drove too far away. In their defense i got the feeling the drive thru clerk was still training as everyone was around her watching. The cheesecake bites were okay but they are $3.00 for 4, and they are just bites, smaller than my remote car fob, see picture. My meal was a little less than $10.00 but i just did not feel it was worth the amount. However please understand, the food tasted good.
  • JB
    James Burger
    Nov 24, 2025
    5.0
    I go there sometimes just for their fries then go somewhere else for a milkshake. THE FRENCH FRIES ARE AMAZING!!!!
  • CC
    Courtney
    Nov 20, 2025
    1.0
    If you want hot food, do not eat here.. especially on 2nd shift. The employees are too worried about being on their phones to do their job. Sat outside for 15 to mins waiting for an order they were "making fresh" while we watched them serve 6, yes 6 other cars, then finally get our food and none of it is even luke warm, much less hot!! Not to mention NONE of it was made right..

Frequently Asked Questions About Checkers

What are the regular operating hours of Checkers in Cleveland, TN?

Checkers in Cleveland, TN is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to 11:30 PM, and Sunday from 10:00 AM to 11:00 PM.

Does Checkers at 920 25th Street NW have a drive-thru service?

Yes, this Checkers location offers drive-thru service for convenient ordering and pickup.