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Brand Certified

Arby's

4.0
(1484 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2835 Keith St Nw, Cleveland, TN
37311, United States

Hours

Reviews

4.0
1,484 reviews
5 stars
684
4 stars
397
3 stars
193
2 stars
77
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, improperly prepared, or lacking in quality, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to complaints.

Speed of Service

While some customers appreciated quick service, others noted that the drive-thru was often backed up and staff seemed overwhelmed.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overall cleanliness of the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
  • OA
    Olivia Anhofer
    5 days ago
    5.0
    Quick service. FRESH FOOD. And the bathrooms were clean and the staff was very nice. Best Arby's we've been to.
  • RN
    Rob Newberry
    Feb 13, 2026
    5.0
    Love Arby's
  • CS
    Corey Settles
    Jan 2, 2026
    3.0
    They rushed me so I didn't even order food for me just my wife.
  • JJ
    Julian F Watson Jr
    Dec 26, 2025
    5.0
    Quick service for an Arby's
  • TH
    Tracy M. Hanft
    Dec 19, 2025
    4.0
    I tried the new steak bites and I wasn't impressed with them at all. For the price and being Arby's I was expecting something alot better. I also got the Mac and cheese which was delicious as always.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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