Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported receiving cold, improperly prepared, or unsatisfactory food items, leading to disappointment.
Customer Service
Service experiences varied widely; some customers praised friendly staff, while others reported rude or unhelpful interactions.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
Management Issues
Feedback indicated problems with management, including poor staff treatment and lack of effective oversight.
CS
Corey Settles
Jan 2, 2026
3.0
They rushed me so I didn't even order food for me just my wife.
TH
Tracy M. Hanft
Dec 19, 2025
4.0
I tried the new steak bites and I wasn't impressed with them at all. For the price and being Arby's I was expecting something alot better. I also got the Mac and cheese which was delicious as always.
LS
Leah Sease
Dec 19, 2025
1.0
Delivery was horrible and whatever you think about the steak bite meal think again
AR
Amy Rackl
Dec 16, 2025
2.0
The level of apathy from the woman at the window was almost impressive. My order was wrong and it wasn't surprising. Pretty unpleasant overall but the food was edible.
JO
Jenna Owens
Dec 15, 2025
2.0
Ordered online, order was wrong. Called and let them know, was hateful when they said I needed a receipt. Went back in and was told that if I didn't modify it we wouldn't have this issue.