Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,309 reviews
5 stars
605
4 stars
331
3 stars
164
2 stars
59
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor service and lack of training noted.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, with dirty tables and floors noted.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising speed and friendliness, while others reported long waits and order mistakes.
- RYRandy Young4 days ago3.0Dave's double will take care of your hunger.
- CGCHARLES GRISSETTDec 31, 20252.0I ordered in drive thru. My order was missing a baked potato. I ordered 3 different combos and it was about $41. I will not be going back to them again. You should have something in place to make sure the customer gets everything they ordered. The food is to expensive for y'all to be screwing up the order.
- CCChristi CrowellDec 20, 20253.0I placed a mobile order, and the lady at the window did not seem to be happy to be at work. I watched her throw items into the bag, and the pull apart I ordered was too hard to cut or chew. This was the first time I had visited this location, and I'm not sure if I will return.
- NRNola RosaDec 17, 20251.0Girls were rude and had no customer service. I wasn’t greeted when I arrived nor was I wished a good night as I left. I ordered one oreo and one caramel frosty for my kids. They gave me two oreos. I politely told them I had ordered a caramel. First the girl argued with me and then another girl told her I was right but then that girl asked me for one of the oreos back. I’ve worked in fast food and Ive had my order wrong at other restaurants. Never have I experienced an incorrect order asked back. Normally the customer is allowed to keep it for both food safety reasons and as a gratuity and apology for the mistake. Felt like the girl just wanted to keep it for herself. They shouldn’t give it to another customer once handed to me and if they’re gonna throw it away might as well let me keep it. I would have appreciated the second oreo for me since I had just gotten two for my kids. They didn’t even apologize for the mistake. Someone needs to properly train those girls about customer service and food policies.
- JBJarrett BlakeDec 9, 20252.0I ordered a Big Bacon but it’s not much of a Big Bacon without Bacon, at least I had fresh fries, but the girl in the drive thru acted like she didn’t want to be there
Frequently Asked Questions About Wendy's
Is #204 Madison St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 2330 Madison St, Clarksville, TN?
The drive-thru is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:00 AM to midnight.
Does this Wendy's location offer breakfast options?
Yes, this Wendy’s in Clarksville, TN serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at Wendy's 2330 Madison St location?
Delivery is available where offered. You can check delivery availability and order via the Wendy's app or at order.wendys.com by entering your address.
How can I provide feedback or contact the Wendy's location at 2330 Madison St?
You can contact Wendy's Customer Care via their Contact page, call 888-624-8140, or call the location directly at (931) 551-3414. Feedback can also be shared by completing the Customer Satisfaction Survey online.
Are gift cards available at this Wendy's and where can I purchase them?
Wendy’s gift cards are available in-restaurant, through various retailers, and online at wendysgiftcards.com.
What payment options are accepted at Wendy's, 2330 Madison St?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Can I dine in or order takeout at this Wendy's?
Yes, this Wendy's offers dine-in, takeout, drive-thru, and delivery where available, but does not offer curbside pickup.
What nearby places of interest can I visit around Wendy's in Clarksville?
Near Wendy’s, you can find Walmart Grocery Pickup and Delivery, Walmart Pharmacy, Chipotle Mexican Grill, Wingstop, and Murphy USA gas station, among others.
How can nearby stores like Walmart and Chipotle complement my visit to Wendy's?
You can combine your visit by stopping at Walmart Grocery or Walmart Pharmacy nearby for errands, or enjoy a variety of dining choices by visiting Chipotle Mexican Grill or Wingstop close to Wendy’s.
Are there fitness and shopping options near Wendy's at 2330 Madison St?
Yes, you can visit nearby places such as Planet Fitness gym and shopping destinations like Ross Dress for Less, Marshalls, and Burkes Outlet during your trip to Wendy's.