Wendy's

3.9
1300 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2330 Madison St, Clarksville, TN
37043, United States

Hours

Reviews

3.9
1,300 reviews
5 stars
603
4 stars
330
3 stars
161
2 stars
57
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor management.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals while others received cold or poorly prepared food.

Cleanliness

Several customers noted that the dining area and facilities were not clean, raising concerns about hygiene.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for food preparation, especially during busy hours.
  • HH
    Hannah
    Nov 11, 2025
    4.0
    I have been going to this location for years, but given a recent experience I feel I need to come to the team's defense! There is usually a wait at this location, as it is very popular, and is in the same parking lot as a gym, grocery store, and shops like marshalls and homegoods, etc.. But my food is usually fresh, and the staff is polite. I was in here the other night and had waited a good amount of time, which is fine, because thanks to the employees I don't have to cook my own food! Two other patrons were loudly berating the staff to me, who were clearly in the middle of their dinner rush, saying things like "they were clearly in no hurry,"etc.. I looked over at the staff and everysingle person in that kitchen was working on a task, no one was on their phone, and they were all attnending customers, cooking, etc.. Not to mention that they had a line around the building. I think that wait times are a little long, but I think that has more to do with the variety of food as well as the fact that they cook the burgers fresh. Thank you to the workers of this location for making us our dinners!
  • DJ
    Danny Jones
    Nov 6, 2025
    4.0
    Hard to get into from highway
  • RS
    Rebeccah Van Beber Stanfill
    Oct 30, 2025
    5.0
    Great customer service !!!
  • PP
    P
    Oct 18, 2025
    1.0
    The doors to the dining room were locked tonight at 6:50 PM when I tried them, both doors! I called them and the guy said they were short-staffed. I told him I was going to call corporate and he couldn't care less. Also, I ate here about two weeks ago and the service and food really went to trash. This place used to be great-so sad.
  • DB
    Derek Bauer
    Oct 10, 2025
    5.0
    Hands down one of the best Dave's doubles I've ever had in the town of Clarksville. New construction and friendly service make this a great place to eat.

Frequently Asked Questions About Wendy's

Is #204 Madison St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.