Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Temperature
Many reviews mentioned receiving cold food, with several customers expressing dissatisfaction with the quality and preparation of their meals.
Management Issues
Several customers criticized management for poor organization and lack of customer service, leading to frustrating experiences.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly staff and fresh food.
BJ
Btrfly Johnson
4 days ago
2.0
What happened to the salads??
The bowl of salad is half the size it used to be and still the full size price. $9 & change and i feel like i missed a meal. Went back and got a Biggie bag because i was still hungry and the fries were cold.. geeze $15 in and disappointed 😞
MD
MaryAnn Dillon
Dec 22, 2025
1.0
Worst experience ever!!! Waited forever for food, staff was rude and one employee on her phone the whole time! Watched other people come in and get their food, when we finally got our food, it was cold and still had to wait on an order of fries, I’d give zero stars but not an option, paid almost 40$ for fast food when I could’ve had a steak, I will never visit this location again and tell everyone I know just how awful an experience it was!!!
DS
Daniel Sophocles
Dec 21, 2025
1.0
The lobby is gross.. Tables not clean.. Nuggets and fries all over the floor and in corners.. no body there at the time.. I’d bet they got roaches
JD
Joseph Dillon
Dec 21, 2025
1.0
Associates were rude and unprofessional. One associate was on their phone visible to customers.
Food was cold, had to wait for fries. Saw multiple people who ordered after us get fries.
Food was also prepared terribly and they were out of baked potatoes.
DD
dee dee
Dec 8, 2025
1.0
Rude, DIDNT GIVE ANY SAUCE I asked for extra sauce didn’t get any and no straw, spoon or napkins.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's on 662 N Riverside Dr?
The drive-thru at Wendy's on 662 N Riverside Dr is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Is the Wendy's at 662 N Riverside Dr currently open?
Yes, this Wendy's location is currently open and committed to serving quality food daily through dine-in, drive-thru, and delivery where available.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 662 N Riverside Dr serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order Wendy's food through their app available on the App Store or at https://order.wendys.com. The app link is https://m-wendys.app.link/l6I2YpOzMMb.
What payment options are accepted at Wendy's on Riverside Dr?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I provide feedback or contact the Wendy's at 662 N Riverside Dr?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, leave feedback through their customer satisfaction survey, or call the location directly at (931) 552-4766.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's website, mobile app, and in-restaurant. Online, select a menu item and click the “Nutrition & Allergens” link.
What nearby restaurants can I visit around Wendy's at 662 N Riverside Dr?
Nearby restaurants include Burger King, New China Buffet, Subway, O'Charley's, and Classic Cue Billiards & Sports Bar if you're looking for dining options before or after your visit to Wendy's.
Are there nearby parks or attractions to visit near Wendy's on Riverside Dr?
Yes, nearby attractions include Lake Barkley, Mcgregor Park, Cumberland River Center, Clarksville Parks and Recreation, and the River District, which are great for outdoor activities before or after your meal.
How can nearby financial or service businesses around Wendy's be useful during my visit?
If you need banking or financial services near Wendy's, you can visit the U.S. Bank ATM, GF Inc. for auto loans and installment loans, Onemain Financial payday loans, or Farm Bureau Insurance nearby for auto insurance needs.