Wendy's

3.8
1370 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
662 N Riverside Dr, Clarksville, TN
37040, United States

Hours

Reviews

3.8
1,370 reviews
5 stars
590
4 stars
340
3 stars
183
2 stars
68
1 star
189

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Speed

Many reviews highlighted long wait times in both the drive-thru and in-store, with some customers waiting over 30 minutes for their food.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers mentioning disrespectful behavior from employees.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold, poorly prepared, or incorrect food items.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior and inadequate staffing during busy times.
  • JJ
    Joshua Jochimsen
    Nov 15, 2025
    1.0
    The wait is deplorable. Waiting 30 minutes for my food. Other people have already ordered, eaten and left. And those people were after us. This wendys needs new management and competent staff.
  • SG
    Summer Glascoe
    Nov 15, 2025
    1.0
    Waited over 20+ minutes for food. Was told 15 minutes. As I'm writing this, still waiting for my food. No one was here. Many other customers have come in after us, recieved their food, and have already left. This is absolutely ridiculous. I went up there, and only half of my order was done. As I'm finishing writing this, 25 minutes have passed.
  • JL
    Jeremy Lilly
    Nov 15, 2025
    1.0
    Completely unorganized and unprofessional.
  • JO
    Julia Anne Oszczakiewicz
    Oct 31, 2025
    1.0
    Don't go on a Friday night for sure. I understand when a place may be busy, but after waiting for almost 15 minutes we still didn't get straws, sauces or napkins. The girl at the pick up window didn't say a word even though the three cars in line had to wait as long as they did and the salad looked like trash. It's never been that bad and I guess I won't be going back to that location. We don't get fast food anymore except once in a blue moon and this is exactly why.
  • IA
    Issac Ben Avram
    Oct 26, 2025
    1.0
    Nobody is here but me at the drive thru on 10.25.25 at 11:23pm and I've been waiting for the order for over 15 minutes already.

Frequently Asked Questions About Wendy's

Is #201 Riverside Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.