McDonald's

3.3
2930 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
724 Sango Rd, Clarksville, TN
37043, United States

Hours

Reviews

3.3
2,930 reviews
5 stars
877
4 stars
611
3 stars
568
2 stars
282
1 star
592

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews indicated a lack of professionalism and efficiency among the staff.
  • CL
    Christian Lewis
    Jan 3, 2026
    1.0
    Why even bother having a drive through? They pull forward 100% of people to fake having faster times. They recently added more dedicated spots TO pull people forward instead of doing anything to solve the problem.
  • BK
    Becky K
    Jan 3, 2026
    1.0
    Worst McDonald's ever. I would give it a -1000 for a rating. We had 2 medium Big Mac meal deals. I had to ask for special sauce for the first meal because the special sauce, onions and lettuce were in the box, not on the sandwich. They gave me the sauce in a box with no utensils to apply it to my sandwich. The 2nd Big Mac the lettuce and onions were in the box also. Fries were lukewarm at best. It was 1:15 in the afternoon, so not real busy. Tables were dirty. I would NOT recommend eating here or getting food here. Also, the meat on the sandwich are half the size of a kids meal and the meat was mushy.
  • JW
    Jimmy Williams
    Dec 26, 2025
    5.0
    I just want to thank William ward one of the best Employees I have ever met I just want to say McDonald's need more people like him working thank you one more time
  • TH
    T L Hudson
    Dec 23, 2025
    1.0
    I pulled in on a Tuesday evening to enjoy a nice Mc Nuggets combo Hi C orange drink Super Sized. Instead I waited in line for 40 to not even get a chance to order. I decided to leave. I went to Buger King. This is poor customer service expectations failed.
  • LC
    Laci Churon
    Dec 14, 2025
    1.0
    Worst McDonald's ever. I was going to a football game yesterday and decided to stop at this location for my daughter. We used a code for an any size fries and got a small. I said something to the guy at the window. He told me sorry you got a small. I reply but I ordered a Large. He then tells me sorry there is nothing I can do about it. I was like yes you can take this small back and give me a large with the receipt. He looks at the receipt and yells to someone it says large and then opened the window and says sorry you will have to come back around or come in. I reply back ugh no I'm not moving until a Manager comes to the window. He shuts the window then 2 seconds later a lady comes to the window and I tell her she said hand me the fries and then gives me a Large. Never ever have I been treated like that at a drive thru. The window also has stickers so that you can't see thru to them. Which I found strange.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 724 Sango Rd, Clarksville, TN?

McDonald's at 724 Sango Rd is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, delivery service is available 24/7 through their online platform.