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Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Wait Times
Numerous reviews mentioned excessively long wait times, often exceeding 20 minutes, which detracted from the fast food experience.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.
Food Quality
Several reviews indicated that food quality was inconsistent, with reports of cold, stale, or improperly cooked items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and restrooms, which affected their overall experience.
LH
Lynda Hemmer
1 day ago
1.0
I placed my order on the app and went inside to get it as the drive thru was backed up. My husband and I waited 30 minutes each between the 2 of us for our order. Finally I got tired of waiting and asked where my food was. I was told by 2 separate employees that they couldn’t find my order and then they walked off without helping me. Finally I spoke to the manager and was told that my food had been ready and waiting at the drive thru for over 20 minutes already. I was given cold food and that was it. No trying to rectify the terrible situation. I ended up leaving about 45 minutes later with cold food. Terrible service all around. I do not recommend ever coming to this location.
PM
Peyton Mcgee
1 day ago
1.0
We went in and ordered and they tried to short us a sweet tea then we went to the truck and there was a biscuit missing it was a sausage biscuit add cheese so we went in and got the biscuit then we left opened the biscuit they gave us and it was a chicken biscuit do not go here if you want good service worst McDonalds I’ve ever been to in my life plus they made us pay for a biscuit we already gave them money for and there was a lady passed out at the table with trash around her be careful going here
HW
Heather Wolfe
Nov 13, 2025
5.0
Young lady working the counter was very nice and working really hard, it was really busy and they were doing a great job
LB
Lexie Baggett
Oct 26, 2025
1.0
Absolutely AWFUL workers at the drive thru. Tried to get her attention again and she completely ignored me. I’m aware you work at McDonald’s but have some bit of human decency. Will never go to this location again. Also incredibly slow.
DD
Dylan
Oct 18, 2025
2.0
Dont expect it to ever be fast. Every time I have to come here im waiting at minimum 15 minutes. Have to take fast food out of the name
What are the hours of operation for McDonald's at 724 Sango Rd, Clarksville, TN?
McDonald's at 724 Sango Rd is open 24 hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 through their online platform.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru at this McDonald's is open 24 hours every day.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food for curbside pickup at this McDonald's?
Yes, curbside pickup is offered as a service at this location.
Is WiFi available at this McDonald's?
Yes, McDonald's provides WiFi service for customers.
How can I earn rewards for free food at this McDonald's?
You can join MyMcDonald's Rewards to earn points redeemable for free food.
Are there any hotels near this McDonald's for travelers?
Yes, nearby hotels include Comfort Inn, Quality Inn, Holiday Inn Express, Baymont by Wyndham Clarksville, and Baymont Inn & Suites Clarksville, making it convenient for travelers to grab a meal during their stay.
Where can I find gas stations near McDonald's at 724 Sango Rd?
Nearby gas stations include BP, Exxon, Exxon & Mobil Stations, and CITGO, convenient for refueling before or after your visit to McDonald's.
What nearby dining options are available around this McDonald's?
Nearby dining choices include Waffle House for breakfast and brunch, Subway for sandwiches, Rate for pizza, and El Rancho Grande for Mexican and seafood cuisine, offering variety for different tastes before or after visiting McDonald's.