McDonald's

3.0
2531 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1644 Fort Campbell Blvd, Clarksville, TN
37040, United States

Hours

Reviews

3.0
2,531 reviews
5 stars
635
4 stars
422
3 stars
449
2 stars
257
1 star
768

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or incorrect food items, with some customers experiencing food poisoning.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions and unclean restrooms.

Staff Behavior

Several customers noted unprofessional behavior from employees, including lack of attention and poor customer interaction.

Management Issues

There were complaints about ineffective management, including staff being untrained and a lack of oversight.
  • JG
    Jamie Gassett
    Dec 29, 2025
    1.0
    Brought my son here for lunch, ordered our food, when we got it the buns on our burgers were crunchy, dry and the burgers had no taste. The fries were greasy cold. The workers seemed more interested in flirting with each other than helping and taking care of customers. Workers in yhe lobby with pants sagging where there underwear are showing. Not something I would want to see while eating. This specific McDonald's has been getting worse over the years. I will start driving the extra distance to a McDonald's when my kids want to go.
  • JW
    Jaime Walker
    Dec 28, 2025
    1.0
    Just went thru the drive thru. They had my order completely wrong. I don't know how you hear blue raspberry by us saying coke with our order and I asked for a sweet tea 5 times and got attitude when it wasn't on the order. That was your workers fault learn how to train these people right. Never going back!!
  • AP
    Auz Penn
    Dec 20, 2025
    5.0
    This is close by my place and I've eaten here a lot over the years but tonight was the first time I've gone late in a long time and I've got to say that is the best shift and staff they have. Extra friendly the food was fresh and yummy we got a 20 pc nug with the fry basket two burgers and a hot and spicy mcchicken and pretty good size order for this hour of night but they absolutely nailed it.
  • KF
    Kassidy Ferguson
    Dec 10, 2025
    1.0
    I have four children, so I like the mobile order option when we eat McDonald’s so I don’t have to drag everyone into the restaurant. This is the second time I have done Mobile order, and have had to wait over 30 min for my food which I find completely unacceptable. If I wanted to spend $50 and have to wait over a half hour for my food, I would actually take my kids to a sit down restaurant and enjoy my meal. This will be the last time we order from this location. Wanted to edit: After waiting in my car for 50 minutes I woke my sleeping baby and went inside to check on my food. When I told the gentleman at the counter that I had been outside waiting for 50 minutes, he went back to the kitchen area where the staff started heckling at the fact that I was out there almost an hour. They didn’t believe me. Once I handed the manager my phone and showed him the time I placed the order, he immediately started working on a whole new order. By the time my order was ready, a female employee started heading out to my car to bring me my original order - that I ordered beyond an hour prior at this point. The manager asked her what took so long on the order, and made her return that order to the kitchen. The manager helped me carry my fresh food out to my car and apologized, but I was not even offered some kind of compensation for the hour + that I waited. A gift card, a coupon, a free dessert … something would have been better than nothing.
  • S2
    Socalmom 2316
    Dec 9, 2025
    1.0
    Spent 40 minutes waiting at McDonald’s 10 minutes in the drive-through they made me pull to the third window. I waited another 20 minutes. My order was wrong and I had to wait another 10 minutes for them to fix it by the time I got home my food was cold. I’m very disappointed. I never leave reviews but here I am I hear horror stories about the Fort Campbell McDonald’s but since it’s on my way home, I figured hey why not but nope never again. I will go out of my way to go to the tiny town one that I always go to. In the irony of it is that I ordered ahead

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Clarksville, TN?

McDonald's in Clarksville, TN is open 24 hours every day of the week (Monday through Sunday).

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1644 Fort Campbell Blvd offers a drive-thru service open 24/7.