Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,753 reviews
5 stars
548
4 stars
376
3 stars
295
2 stars
161
1 star
373
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold, old, or improperly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms, with some customers expressing concern over the cleanliness of the play area.
Staff Attitude
There were mixed reviews regarding staff friendliness, with some customers noting positive interactions while others reported rude or unprofessional behavior.
Operational Efficiency
Many customers expressed frustration with the operational efficiency, citing issues with the drive-thru process and the need to wait for food despite being a fast food establishment.
- FBFaith BradleyNov 16, 20251.0I noticed cars in front of me were given half full drinks. When I got mine it wasn't even close to the top, and given it was already a super tiny cup I politely asked the lady at the drive thru if she wouldn't mind topping it off. She said "no, the machine does it". What the heck? I mean I don't expect much from McDonald's but I would at least expect drinks to be given full. No straws, napkins, or sauces either 🙃.
- SWShauna WalshNov 11, 20251.0This is the WORST McDonald's there is. And the bar for McDonald's is already pretty low. Every single time without fail, they screw up my order. I keep saying im never coming back but then I end up going, telling myself this time they have to get it right. Right?? I mean nobody gets it wrong Every time... well they do!!! I can order 4 things and they forget to put one of em in the bag. U can't count to 4??? The elementary school kids across the street could do better. Training should be 8 straight hours of sesame street so they can learn to read and count.
- JCJulia ChambersNov 2, 20255.0The fastest McDonald's in town and also the cleanest.
- MRMaster RussellOct 25, 20255.0Great service and wonderful staff just about every time I have visited here. Food is fresh and hot.
- JJJayOct 16, 20251.0This place needs to get it together I should not be waiting for 20 minutes to get my order they make you pull up to the 3rd window just to forget about your order completely!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1921 Madison Ext in Clarksville, TN?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is available daily from 5:00 AM to 11:00 PM.
What delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for delivery or pickup?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's has a drive-through service available during regular hours.
Are there any nearby dining options besides McDonald's at 1921 Madison Ext?
Nearby dining options include Hardee's (fast food), Dragon King (Chinese restaurant), Dos Margaritas (Mexican restaurant), Jersey Mike's Subs (sandwich shop), and Waffle House (breakfast and brunch restaurant).
What nearby places could I visit before or after grabbing a meal at McDonald's?
You might visit Clarksville Parks and Recreation for outdoor activities, Rick's Comic City Clarksville for comic books and gifts, or Grace Spa & Massage for relaxation.
Are there any schools close to this McDonald's location?
Yes, Immaculate Conception School and Barksdale Elementary School are nearby.
Where can I find more information about McDonald's menu and promotions?
You can visit McDonald's full menu page at https://www.mcdonalds.com/us/en-us/full-menu.html and check out the MyMcDonald's Rewards program for offers at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.