Fazoli's

Reviews

• WP

  William Plummer

  5 days ago
  3.0
  Need to fix your speaker in the drive thru, can not hear anything to person says. Really bad for hearing impaired people.
• KM

  Katie McMullen

  Jan 1, 2026
  2.0
  Highly would NOT recommend their catering as we have had twice that our orders weren’t proceeded through and they don’t notify you until the day of your order. They then expect you to replace it and paid again while they have that first order hold on your card. They know about the catering online issue so I’m not sure why they haven’t fixed it or disabled it until it’s fixed. We will no longer be putting in catering orders with restaurant.
• CP

  Charles-Ray Pennington

  Dec 31, 2025
  1.0
  I came here for the first time a few months ago and as I was paying, I was informed by the associate that I could leave a tip. I asked why does it ask for a top in an hourly paid restaurant. The young girl said "umm, because Im only paid $10 per hour." She was very snobby about it and then proceeded to give me horrible service afterwards simply because I didn't tip. You are an hourly employee, all you're doing is taking my order. Why should you get tipped for doing your job? Tips are for people who go above and beyond, not for those simply doing what they are already getting paid to do. Fast forward a few months and I come in for lunch. I noticed a severely disabled man who was wheelchair bound having trouble opening the doors. This young girl is working again. She felt disgusted to have to walk around the counter to hand him his bag of food and even asked where his caretaker was. She refused to assist him in opening the doors for him to leave and so I proceeded to do so. I'll be honest, it was a struggle because there is barely any room on the sidewalk for him to rotate his electric wheelchair without falling over the curb. I brought this to the store managers attention and she acted as though she didn't care. Claiming she isn't the one who built the building 20 years ago. So I got on the phone with building codes and she called someone else whom I assume is her boss because I could hear her explaining to them my concern about the ADA accessibility. While on the phone with codes, she came up to me and gave me my money back and told me to leave. She basically retaliated against me for bringing up a legit concern about their stores ADA accessibility. Will never eat here again and I have posted the video to YouTube.
• CY

  Calvin Yawn

  Dec 27, 2025
  1.0
  This location flat out will not include utensils or napkins when you order from them on Uber Eats. This is frustrating because when I order from them I’m staying at a motel and I’m ordering in because I really don’t feel like going out. But, I suppose unless I want to eat this lasagna and salad with my fingers I’m gonna have to get dressed and go to the front desk to get a freaking plastic fork that Fazolis could have easily just thrown into the bag. Not too much to ask considering what I paid. This is an ongoing problem with this location.
• CS

  Camille Sockwell

  Dec 8, 2025
  5.0
  First time here we don't have them where I live I picked up an employee from here and seen the ad on the wall saying duo Duo stuffed shells and fettuccine Alfredo for 5.99 I'm like it been forever since I had stuffed shells Aunt Tina used to make them my kids and I loved them it was really good nice hot fresh it possible they do their own noodles there I meant to ask but forgot before I left either way totally worth more than the 6.56 plus left a 1 buck tip will be back if find another one on my travels

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