Dutch Bros Coffee

4.6
484 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
781 N 2nd St., Clarksville, TN
37040, United States

Hours

Reviews

4.6
484 reviews
5 stars
389
4 stars
45
3 stars
19
2 stars
13
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and engaging staff, noting their positive interactions and personalized service.

Drink Quality

Overall, customers enjoyed the variety and taste of the drinks, with specific favorites mentioned like the white chocolate latte mocha and the mudslide mocha.

Service Speed

While many reviews highlighted fast service, several customers expressed concerns about slow service during peak times, indicating inconsistency.

Work Environment

Some reviews noted a decline in the positive work culture, with instances of unprofessional behavior from newer staff affecting the overall atmosphere.

Cleanliness and Order Accuracy

Most customers reported clean conditions and accurate orders, although there were isolated complaints about drink quality issues.
  • MH
    Max Hobbs
    Dec 21, 2025
    5.0
    It's a coffee shop but the employees live their jobs and it shows. Much cheaper drinks than the other national chain for alot less "Bucks".
  • CD
    Chad Dilda
    Nov 30, 2025
    5.0
    The white chocolate latte mocha is very very good!!!
  • WB
    Whitney Bares
    Nov 28, 2025
    5.0
    My daughter and I went for the merch drop today and it was incredible. We got the jingle nog latte and a kids cotton candy shake. It was amazing! The employees were extremely lovely. We could hear them not only communicating but encouraging each other! It was so refreshing to see a work environment that was so inviting and engaging. My 6 year old daughter even noticed! Definitely will be coming back.
  • EQ
    Emmie Quan
    Oct 26, 2025
    5.0
    Hello, I normally do not leave reviews though I met the manager today… she was wonderful! I came pretty early in the morning to walk up and she was so sweet! We had a cheer competition today and I was a little frazzled but she lightened my spirits so much! She made me an amazing soda she recommended and wrote a super sweet message on the lid for my kiddo and I - cheering us on! Lastly the crew is delightful! Will definitely be coming back.
  • AL
    Audra Lynn
    Oct 21, 2025
    1.0
    I’ve debated writing this for a few days, but after thinking it over, I feel like it needs to be said. I’m a regular at this location. I’ve come nearly every day for years — and the difference in service since Destiny left has been hard to ignore. The energy that used to make this place so special just isn’t there anymore. Some of the newer baristas seem completely disengaged, like they’re just trying to push customers through as fast as possible with no real care or connection. What finally pushed me to write this review was an experience I had last week, around 2 p.m. on the 15th. I pulled up for my usual order and waited all the way to the window before anyone even acknowledged me. Not the end of the world, but disappointing for a place that used to feel so warm and friendly. When I did get to the window, though, I could clearly hear one of the baristas inside talking about another employee in the most unprofessional way imaginable. She was loudly discussing a “disgusting wound” someone had, bragging about how close she is with the manager, and even saying there were “several people we want fired.” That’s not casual conversation… that’s gossip, cruelty, and power-tripping in the middle of a customer-facing environment. It was incredibly uncomfortable to overhear and completely shattered the positive vibe Dutch Bros usually stands for. I don’t know her name, but she’s newish, short, white, maybe around 30. And if I see her working again, I’ll be turning right around and taking my business elsewhere. I never thought I’d say this about a place I’ve loved for years, but the culture here has taken a serious nosedive.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!