Chipotle Mexican Grill

Reviews

• TP

  Tyler Perry

  Jan 6, 2026
  1.0
  If I could give this place 0 stars I would. Terrible service. They say they don’t have chips but have them made in the back. Just seems like they are too lazy to make chips for the people that come in. Just terrible
• AF

  Andrew Fallis

  Jan 5, 2026
  2.0
  I thought Chipotle stopped going light on their portions? If I'm paying $20 for a Steak Bowl & Drink, it needs to have the portions to match, should have just gone to a steak house for $3 more. The Atmosphere seemed chaotic. The tables, floors and utensil area was a mess, couldn't even sit down at many tables from how filthy they were. When I got to the food line, they had just cleaned part of it because they saw my phone out. In the in-between of Meats you will still see a mess. I am upset because service was slow, after I paid for my food the "guy" held it up for like 30 seconds before giving it to me because "he" was distracted. It was a mess inside and the portions were light. (Also out of chips but they can't help that). Hope you enjoy the video.
• GH

  Georjette Hardy

  Jan 5, 2026
  1.0
  I came to eat here on 1/5/2026 and it was soooo dirty, trash overfilled, all except one soda was out, the frescas were old and almost empty. Trash and food everywhere, food had no flavor. I’m not understanding how the place was so dirty when the employees are standing around doing nothing? 98% of tables were dirty, inside and outside. Customer service was slow as if she didn’t want to be there. There were no veggies, when asked for guac, she made sure to get the brown part in my burritos. While taking my order she Kept walking away without saying anything to do whatever she was doing? I’ll stick to the one on Madison street at least until this location can get it together.
• DG

  Danae Giacchino

  Dec 29, 2025
  2.0
  Starting this off by saying, I am only writing this in hopes of improvement, not to be nasty. We love chipotle, but this location is terrible. Always out of at least one food option (if not more), not friendly, and food quality is lacking. Please improve, we don't want to stop going, but we will have to if things don't change.
• MM

  Madison Monson

  Dec 22, 2025
  1.0
  12/20/2025 My husband got food poisoning from this Chipotle location. He had not eaten at another fast food joint in the days leading up to this. He had only had Chipotle to eat that day so we absolutely know it came from here. Based off of the general cleanliness of the restaurant and how the staff treat customers, there’s a high chance that personal hygiene or lack there of had a role in the food poisoning. It also could have been poor food management or cleanliness in the kitchen/food storage area. Either way, corporate absolutely needs to crack down on this location. Open for a handful of months and already poisoning the general populace is not a good look. We will absolutely be taking ourselves to a restaurant with more respect for themselves, their food, and their customers. We have also reported this location to the TN Health Dept.

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