Business Details
About
Mexican Restaurant
Chipotle Clarksville Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
393 reviews
5 stars
146
4 stars
57
3 stars
36
2 stars
30
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored during their visits.
Food Quality
Many customers reported issues with food quality, including stale ingredients, improperly cooked items, and incorrect orders.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with overflowing trash and unclean tables, contributing to a negative dining experience.
Portion Sizes
Customers frequently complained about small portion sizes and inconsistency in the amount of food served, particularly for extra items.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, leading to a decline in service and food quality.
- BCBrittany ClarkNov 15, 20251.0This location is terrible. Older woman at the checkout is not friendly. I’ll be going to the other Clarksville locations.
- DJDANA JOHNSONNov 5, 20251.0I ordered a burrito and just wanted the meat and pico de gallo and guacamole. Did not want to have all the fillers. Rather than filling up the burrito with what I desired and making it a full-size burrito they serve me a tiny little burrito and charged me $17 for it. doesn't really matter how big the burrito was to charge $17 for one burrito is extraordinarily wrong. It was the first time I've ever been to Chipotle and I will never return.
- YYYuvonne YoungNov 1, 20252.0lady behind the counter was very demeaning to the customers and giving them attitude for asking for just basics
- IAIssac Ben AvramOct 27, 20253.0They skimmed on my guac. Its my favorite ingredient and my protein on the bowl. Its not as expensive as the meat. They shouldn't skim on it. 2:19pm 10.27.25
- JJJosh JolliffOct 26, 20251.0I travel all across the nation for my job. This is by far the absolute worst Chipotle I have ever been to. They were scheduled to be open for another 2 hours and had zero beans, the meat was so old it was dried out and stuck together, and the employees (especially the one who helped me) were all just apathetic to all of it. The young man helping me just shrugged his shoulders when I pointed out how bad most of the meat looked. So that tells me it's a management issue. I'll definitely be telling every person/traveling tradesman I work with to steer clear of this location. It's atrocious and borderlining a health hazard. I should have been smart, stopped my order, and just left. But, I hadn't had Chipotle in so long so I was craving it. Boy was that a mistake because the chips were stale, and all of the ingedients used on my burrito were old, so it tasted horrible. Never again. They don't have it together at this location at all. 9 times out of 10 it starts at the top. The owner needs to do some soul searching and be prepared to replace management and any staff that doesn't get on board. Otherwise, this location will end up failing in the long run. Nowadays more than ever people are actually sticking together and voting with their dollar. I would definitely suggest voting with your dollar at this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Clarksville Commons serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 2296 Madison St, Clarksville?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill in Clarksville?
Yes, you can order online through their official ordering website or mobile app.
Where is Chipotle Mexican Grill located in Clarksville?
It is located at 2296 Madison St, Montgomery, Clarksville, TN 37043, USA in the Clarksville Commons area.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers.
How does Chipotle ensure the quality of their ingredients?
They prioritize sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What nearby food options are available around Chipotle Mexican Grill at Clarksville Commons?
Nearby food options include Wendy's, Wingstop, Panda Express, Captain D's, Hong Kong Wok, and Island Fin Poké Co.
Are there shopping destinations near Chipotle Mexican Grill in Clarksville Commons?
Yes, nearby shopping locations include Marshalls, Ross Dress for Less, Burkes Outlet, bealls, Kmart, and Rack Room Shoes.
What nearby services can customers access when visiting Chipotle Mexican Grill in Clarksville?
Customers can access services like Walmart Pharmacy, Walmart Grocery Pickup and Delivery, DoctorsCare medical center, Murphy USA gas station, and financial services like Western Union and Coinme.
What are some fitness and recreation options close to Chipotle Mexican Grill at Clarksville Commons?
Nearby fitness and recreation venues include Planet Fitness and Pure Barre gym and boot camp.