Chipotle Mexican Grill

3.6
1685 reviews
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About

Mexican Restaurant
Chipotle Clarksville TN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
625 Kennedy Ln, Clarksville, TN
37040, United States

Hours

Reviews

3.6
1,685 reviews
5 stars
727
4 stars
356
3 stars
179
2 stars
118
1 star
305

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, burnt meat, and missing items in orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with trash and food residue present in dining areas and prep stations.

Management Problems

Numerous customers expressed concerns about poor management, citing disorganization and lack of supervision as major issues.

Inconsistency

Frequent complaints about being out of menu items and inconsistent portion sizes were noted, leading to customer dissatisfaction.
  • MM
    massieullah mahmood
    2 days ago
    1.0
    They need more staff on weekends
  • KM
    Kevin Maldanado
    Jan 2, 2026
    2.0
    Landing on the wrong side of three stars here. The food is fine. The service leaves something to be desired. After seeing the three people ahead of me in line order burrito bowls, I was very excited for my turn in line. After watching my sad single half scoop of white rice go into the bowl, followed by beans scraped from the very top of the pot, followed by a depressingly small amount of pollo, I felt the need to speak up. I simply said “can I have a *little* more chicken..?” I was acquiesced with another half sad portion. Upon payment, I found out that I was charged DOUBLE meat. I won’t be returning and I’m sure the staff/owners couldn’t be happier about that fact. What a shame. Don’t even get me started on the taco being 1/3 of 1/2 of a small tortilla.
  • AO
    Amanda O
    Dec 27, 2025
    5.0
    Food was fresh and hot. Great portion sizes. Friendly workers and clean bathroom too!
  • BM
    braddah marlooney
    Dec 21, 2025
    5.0
    people need to realize this is normal hospital standards for Montgomery County TN. if yall want better hospitality standards, unfortunately you might have to travel to a different country, at least a different state (minimum requirements). yalls complaints on Google maps ain't going to work, bcuz, there's me, who will give 5 stars. you complain to corporate, that might help.
  • DD
    Daniel Dryden
    Dec 21, 2025
    1.0
    Filthy inside and no meat available. Yikes!!!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Clarksville, TN?

Chipotle Mexican Grill in Clarksville, TN is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Clarksville offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.