Chipotle Mexican Grill

3.6
1677 reviews
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About

Mexican Restaurant
Chipotle Clarksville TN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
625 Kennedy Ln, Clarksville, TN
37040, United States

Hours

Reviews

3.6
1,677 reviews
5 stars
723
4 stars
356
3 stars
179
2 stars
117
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, burnt meat, and missing ingredients.

Cleanliness

The restaurant was frequently described as dirty, with trash and unsanitary conditions reported by multiple customers.

Management Problems

Customers expressed concerns about poor management, including lack of supervision and inadequate staffing.

Customer Experience

Overall, many customers felt disappointed with their experiences, citing a lack of care from staff and management.
  • RS
    Robert Sanders
    Nov 15, 2025
    5.0
    Quick service, delicious food and a friendly atmosphere. This place runs like clockwork. Will definitely be coming back for more.
  • KF
    Katie Ferrara
    Nov 13, 2025
    1.0
    If I could leave 0 for service I would. They were out of chicken so i decided to wait 45 mins whatever I go to get my bowl and proceed to put 5 pieces of chicken and when I asked if I can have more they were going to charge me. I will be taking my 15 dollars somewhere else. As there is employees just standing around looking into plain air. Will never be returning.
  • LY
    Lithelya Young
    Nov 3, 2025
    1.0
    No ma’am. This young lady threw my stuff in a bowl like it was slop. I was so pissed and I really want to go back up there. I just threw it in the trash. Seems like she got upset whenever I asked for more, I mean.. I have the money to pay for MORE. She threw the marker down so hard after she wrote what I had at the top of the bowl. I am not from here, but this really could have went left. I wasn’t rude to her at all, but I really had to bite my tongue. Chipotle, you all may need to look into a new staff for this location. Everybody won’t take this and walk away. How do you come to work upset, when you chose the job love.
  • AG
    Andrew Goose
    Oct 30, 2025
    3.0
    Pretty good. Occasionally when choosing “light sour cream” on the takeout website means they’ll fill your bowl up with half sour cream.
  • RJ
    Robert Miles Jr
    Oct 23, 2025
    1.0
    I ordered online. Arrived, no food. Customers waiting a long time in front of me. Nobody cares. That was the 12th. It's the 23rd. Still can't get any money back or help. Pitiful crooks. Don't go there unless it's early.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Clarksville, TN?

Chipotle Mexican Grill in Clarksville, TN is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Clarksville offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.