Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,229 reviews
5 stars
431
4 stars
220
3 stars
233
2 stars
122
1 star
223
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.
Service Speed
Customers consistently noted long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Feedback indicated that food quality was often poor, with items served cold or improperly prepared.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and dining areas.
Customer Service
Customer service was frequently described as unfriendly or rude, contributing to a negative dining experience.
- JDjennifer davisJan 5, 20263.0Service inside sucks, normally slow as ever. People act like they don't see you in line waiting they working on drive through orders more so wouldn't recommend
- JDJuan DiazDec 30, 20251.0This place needs better service and people with good altitude worse mc Donald 0 stars this place is dirty and nasty
- DCDeanna CoonDec 3, 20253.0Mobile ordered. Came out with wrong order. Asked for unsweetened Iced Tea... ABSOLUTELY DISGUSTING... Tea tasted old also tasted dirty like someone hadn't clean out the brew pot. Very cloudy drink.
- BWBecky WardNov 30, 20251.0Went through drive through. From the time I place my order to the time that I got to the window was 12 minutes! Ordered Big Mac Meal. Sandwich was luke warm, bun was stale and the fries were cold. I had no straw for drink snd no napkins! I typically do not have bad service at this McDonald's but today was HORRIBLE!
- RWRONNIE WEEMSNov 19, 20251.0Should have went to Hardee's. Made what I thought would be a quick run to McDs this morning. Normally hit the drive thru but my window decided not to operate and roll down. So I park to go inside to counter. No one was at counter which made me feel like this was going to be a quick in and out. Boy was I wrong. I literally stood at the counter for 15 minutes while workers walked by ignoring my presence. Had one person ask if I had been waited on. Never saw him again. As I stood there looking at 7 workers in different work areas just glance at me but not a bit of help offered. What has happened to people at McDs? I was going to ask for manager but no one ever came to the counter. This was this morning between 1015 and 1035. I gave up and held my peace and left for Hardee's.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 201 Silver Lake Rd, Church Hill, TN?
McDonald's at this location is open every day from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:45 PM.
What payment options are accepted at McDonald's in Church Hill, TN?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's online or through an app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store, or via their online ordering links.
Does the McDonald's at 201 Silver Lake Rd have drive-thru service?
Yes, this McDonald's location has a drive-thru service for your convenience.
Are there any nearby grocery stores or supermarkets close to McDonald's in Church Hill?
Yes, Food City and KenJo Markets are nearby grocery stores close to this McDonald's location, making it convenient to grab groceries before or after your meal.
What are some nearby fuel stations that customers can find near this McDonald's?
Nearby fuel stations include Shell, Gas N Go, BP, and Food City which also offers gas services, helpful for customers needing to refuel their vehicles.
Are there any entertainment or activity spots near McDonald's at Church Hill?
Yes, nearby attractions include Silver Lake for outdoor activities and Tennessee Taekwondo Judo Center for sports and fitness classes, perfect places to visit before or after your meal.
What services does this McDonald's offer for customers looking for convenience and deals?
This McDonald's offers services like Mobile Ordering, McDelivery, DriveThru, Gift Cards, Mobile Offers, and complimentary WiFi for an enhanced customer experience.