Brand Certified
McDonald's
3.4(1237 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
201 Silver Lake Rd, Church Hill, TN
37642, United States
Certified by McDonald's • Mar 01, 2026
(423) 357-8320
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,237 reviews
5 stars
434
4 stars
220
3 stars
233
2 stars
121
1 star
229
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor attention to detail.
Service Quality
Feedback highlighted a lack of friendly and efficient service, with several customers noting rude behavior from staff.
Cleanliness
Numerous reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Food Quality
Customers expressed dissatisfaction with food freshness and quality, often receiving cold or poorly prepared items.
Management Issues
Several reviews pointed to poor management and training, suggesting a need for better oversight and employee accountability.
- WFWen FieldsFeb 22, 20265.0The crew that this location has going right now, is starting to figure it out because I was in and out quick, and the food was pretty good. Kasey, at the front of the store, was super friendly, and the boys in back we re busting their butts
- AYAj YontsFeb 20, 20261.0Been there twice today and has either messed my order up or dumps the frys in my bag and not give drinks been this way for the last little bit
- MMMike MilesFeb 20, 20261.0There are very nice employees at this store but it’s evident there is a lack of talent or training here. I ordered a hot honey wrap today and it was made with tartar sauce. How does that even happen? I used to work at McDonald’s and the tartar isn’t even stored similarly to ranch. The tartar sauce is in a gun. How do you make a mistake like that? I was put in a waiting spot for fresh fries. My fries are not fresh. That’s not a problem, but why did I have to wait on supposed fresh fries? I ordered a double cheeseburger and got a McDouble with only ketchup. Every time I go to this store my order is wrong. It’s like a mystery bag each time I come here. I think management should work a little harder on overseeing their accuracy.
- JBJohn BurnettFeb 17, 20261.0If you order on the app and pick up at the drive through check your order. Ordered 3 items only received 2 and not driving back. The 2 items I did receive were poorly wrapped and somewhat smashed.
- BBBradFeb 12, 20262.0Okay guess what? The ice cream machine broke and they gave out liquid ice cream. No one maned the front and you have to wave down someone to help you. It was a very bad night for the McDonald’s.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 201 Silver Lake Rd, Church Hill, TN?
McDonald's at this location is open every day from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:45 PM.
What payment options are accepted at McDonald's in Church Hill, TN?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's online or through an app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store, or via their online ordering links.
Does the McDonald's at 201 Silver Lake Rd have drive-thru service?
Yes, this McDonald's location has a drive-thru service for your convenience.
Are there any nearby grocery stores or supermarkets close to McDonald's in Church Hill?
Yes, Food City and KenJo Markets are nearby grocery stores close to this McDonald's location, making it convenient to grab groceries before or after your meal.
What are some nearby fuel stations that customers can find near this McDonald's?
Nearby fuel stations include Shell, Gas N Go, BP, and Food City which also offers gas services, helpful for customers needing to refuel their vehicles.
Are there any entertainment or activity spots near McDonald's at Church Hill?
Yes, nearby attractions include Silver Lake for outdoor activities and Tennessee Taekwondo Judo Center for sports and fitness classes, perfect places to visit before or after your meal.
What services does this McDonald's offer for customers looking for convenience and deals?
This McDonald's offers services like Mobile Ordering, McDelivery, DriveThru, Gift Cards, Mobile Offers, and complimentary WiFi for an enhanced customer experience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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