Jimmy John's

Reviews

• WW

  Whitney

  2 days ago
  2.0
  Bad customer service!! 0/10 I DO NOT RECOMMEND;!
• MK

  Mike Kneeland

  3 days ago
  3.0
  Friendly people and clean facility but the actual food was meh. The quality a really everything about the sandwich itself—flavor, nutrition—was wholly underwhelming. $18 for a sub Sandwich?!?? I will not be back.
• TH

  Todd Heath

  Apr 22, 2026
  3.0
  Good location but kinda slow for a jimmy johns. Way too many high top seats.
• JM

  Jaimie Michalczyk-Cook

  Apr 8, 2026
  1.0
  I am sitting with my family at Erlanger hospital and we are all hungry. I ordered before 10pm when they close and was called my DoorDash that they would not fulfill my order. Ridiculous and extremely unprofessional.
• MK

  Matthew Kennedy

  Mar 31, 2026
  2.0
  The service here was abysmal. I received attitude from the moment I ordered. I was never asked if I was a Jimmy John’s rewards member. When I mentioned it myself I was told “too late.” When I was not given my receipt, I reached to take it out of the printer and was scolded for reaching over the counter. I paid for a drink, but when I discovered that they had already thrown out the unsweet tea I requested a refund. I was refused. I was told “you’re not getting your money back” and “we charge for cups.” With service lime this, I will not be returning to this location.