Friendly people and clean facility but the actual food was meh. The quality a really everything about the sandwich itself—flavor, nutrition—was wholly underwhelming. $18 for a sub Sandwich?!??
I will not be back.
TH
Todd Heath
Apr 22, 2026
3.0
Good location but kinda slow for a jimmy johns. Way too many high top seats.
JM
Jaimie Michalczyk-Cook
Apr 8, 2026
1.0
I am sitting with my family at Erlanger hospital and we are all hungry. I ordered before 10pm when they close and was called my DoorDash that they would not fulfill my order. Ridiculous and extremely unprofessional.
MK
Matthew Kennedy
Mar 31, 2026
2.0
The service here was abysmal. I received attitude from the moment I ordered. I was never asked if I was a Jimmy John’s rewards member. When I mentioned it myself I was told “too late.” When I was not given my receipt, I reached to take it out of the printer and was scolded for reaching over the counter. I paid for a drink, but when I discovered that they had already thrown out the unsweet tea I requested a refund. I was refused. I was told “you’re not getting your money back” and “we charge for cups.” With service lime this, I will not be returning to this location.
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