When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chattanooga Brainerd Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported extremely slow service, with long wait times for orders and poor customer interaction from staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed disappointment with the food quality, citing greasy, cold, or improperly cooked items.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness Concerns
Multiple customers noted unsanitary conditions in the restaurant, raising concerns about food safety.
JC
Joe Cole
Dec 27, 2025
1.0
Employee would give me my food that was sitting on the rack ready at 12:55 and they close at one
IF
Issac Foster
Dec 22, 2025
1.0
I never write reviews but this wingstop always SUCKSđ. Customer service is absolute dog water, they just stand in the kitchen on their phone when you walk in and stare at you like youâre bothering them? Itâs like I forced them to put in the job application, you want to get paid yet not work at all and look all stupid when customers walk in
CA
Cody Allen
Nov 10, 2025
1.0
ordered online and got the mild wings and a extra ranch. when arriving back took a unknowingly bite of a super spicy wing that was not mild and no ranch in the bag. this was my second shot of this place after always failing to get my order right. never going again
VM
Vanessa Martinezz
Oct 22, 2025
2.0
The service wasnât an issue It was the greasy food and salty fries.âšď¸ I still ate my food, but I had to take a napkin and dab the wings because of how much oil there was.
SS
Sheena
Oct 11, 2025
1.0
There were 6 employees in the store. Only 2 working, therefore the wait is very long. I ordered buffalo ranch fries and had to wait about 30 minutes.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Chattanooga Brainerd Rd specialize in?
Wingstop Chattanooga Brainerd Rd specializes in classic and boneless chicken wings with over 11 iconic flavors, as well as tenders and signature sides like hand-cut seasoned fries.
What are the store hours for Wingstop on Fridays?
On Fridays, Wingstop is open from 10:30 AM until 1:00 AM the next day.
Does Wingstop Chattanooga Brainerd Rd offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
Is drive-through service available at Wingstop Chattanooga Brainerd Rd?
No, the drive-through service is closed every day of the week at this location.
How can I order Wingstop for delivery or pickup?
You can order online through their website or via the Wingstop app available on iOS and Android.
What payment methods does Wingstop Chattanooga Brainerd Rd accept?
They accept American Express, Discover, Mastercard, and Visa cards.
What nearby restaurants can I visit along with Wingstop?
Nearby restaurants include Little Caesars for pizza, Chao's Mongolian Grill for Chinese and Mongolian cuisine, and Chatty Customz, a fast food restaurant. You could plan a food outing or choose from diverse flavors in the area.
Are there any beauty and salon services near Wingstop Chattanooga Brainerd Rd?
Yes, Bundles Hair Bar & Salon, Lucky Nail & Spa, and Annvy Nails & Spa are nearby and offer hair and nail salon services.
What nearby transportation or shipping services are available near Wingstop?
ENS Transport provides transportation and freight services nearby, and FedEx Office Print & Ship Center offers printing, shipping, and food delivery services, useful if you need to send packages or documents after your meal.
Can I find health and wellness services near Wingstop?
Yes, nearby health-related services include Evolve Suboxone Treatment, Scenic City Addiction Medicine, Chattanooga Vet Center, Choices Chattanooga, and Grifols Plasma Donation Center for medical and counseling support.