When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chattanooga Brainerd Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported extremely long wait times, poor customer service, and staff being inattentive or rude.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed disappointment with the food quality, citing issues like greasy wings, cold food, and poor presentation.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, raising concerns about food safety.
NB
Norah Buckner
4 days ago
1.0
Workers were high and kept forgetting what to do and what the names were giving people the wrong orders we’ve been waiting for almost an hour for our food and still nothing. Very poor service. Smells very strong of weed. Activity smoking pot while working around our food.👎👎👎👎👎👎👎👎👎👎👎👎
PE
Phillip Elkins
Feb 20, 2026
1.0
Terrible experience
KD
Kylie Donovan
Feb 12, 2026
1.0
HORRIBLE service!!!! didn’t even get to order because the 3 staff went on break when we walked in. I work at a starbucks in greensboro and we would never be allowed to do this or turn down service! The looks and judging attitude they gave us was horrible! All three of the employees walked out after us. Horrible service should be fired
DL
Dylan Lee
Feb 8, 2026
5.0
Pre ordered for pickup and it was ready right in time before the Super Bowl and it was delicious. You guys killed it!
CP
Courtney Patty
Jan 21, 2026
1.0
Was at the brainerd wingstop at 10:25, waiting for them to open so my daughter could eat after her drs appt and before school. A worker got out of his car and walked to open the store and all you can smell was weed. It was strong and awful and filled my car up with that nasty smell.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Chattanooga Brainerd Rd specialize in?
Wingstop Chattanooga Brainerd Rd specializes in classic and boneless chicken wings with over 11 iconic flavors, as well as tenders and signature sides like hand-cut seasoned fries.
What are the store hours for Wingstop on Fridays?
On Fridays, Wingstop is open from 10:30 AM until 1:00 AM the next day.
Does Wingstop Chattanooga Brainerd Rd offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
Is drive-through service available at Wingstop Chattanooga Brainerd Rd?
No, the drive-through service is closed every day of the week at this location.
How can I order Wingstop for delivery or pickup?
You can order online through their website or via the Wingstop app available on iOS and Android.
What payment methods does Wingstop Chattanooga Brainerd Rd accept?
They accept American Express, Discover, Mastercard, and Visa cards.
What nearby restaurants can I visit along with Wingstop?
Nearby restaurants include Little Caesars for pizza, Chao's Mongolian Grill for Chinese and Mongolian cuisine, and Chatty Customz, a fast food restaurant. You could plan a food outing or choose from diverse flavors in the area.
Are there any beauty and salon services near Wingstop Chattanooga Brainerd Rd?
Yes, Bundles Hair Bar & Salon, Lucky Nail & Spa, and Annvy Nails & Spa are nearby and offer hair and nail salon services.
What nearby transportation or shipping services are available near Wingstop?
ENS Transport provides transportation and freight services nearby, and FedEx Office Print & Ship Center offers printing, shipping, and food delivery services, useful if you need to send packages or documents after your meal.
Can I find health and wellness services near Wingstop?
Yes, nearby health-related services include Evolve Suboxone Treatment, Scenic City Addiction Medicine, Chattanooga Vet Center, Choices Chattanooga, and Grifols Plasma Donation Center for medical and counseling support.
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