Wingstop

2.6
348 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chattanooga Brainerd Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5714 Brainerd Rd, Chattanooga, TN
37411, United States

Hours

Reviews

2.6
348 reviews
5 stars
101
4 stars
28
3 stars
22
2 stars
28
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for orders and poor customer interaction from staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed disappointment with the food quality, citing greasy, cold, or improperly cooked items.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness Concerns

Multiple customers noted unsanitary conditions in the restaurant, raising concerns about food safety.
  • JC
    Joe Cole
    Dec 27, 2025
    1.0
    Employee would give me my food that was sitting on the rack ready at 12:55 and they close at one
  • IF
    Issac Foster
    Dec 22, 2025
    1.0
    I never write reviews but this wingstop always SUCKS😭. Customer service is absolute dog water, they just stand in the kitchen on their phone when you walk in and stare at you like you’re bothering them? It’s like I forced them to put in the job application, you want to get paid yet not work at all and look all stupid when customers walk in
  • CA
    Cody Allen
    Nov 10, 2025
    1.0
    ordered online and got the mild wings and a extra ranch. when arriving back took a unknowingly bite of a super spicy wing that was not mild and no ranch in the bag. this was my second shot of this place after always failing to get my order right. never going again
  • VM
    Vanessa Martinezz
    Oct 22, 2025
    2.0
    The service wasn’t an issue It was the greasy food and salty fries.☹️ I still ate my food, but I had to take a napkin and dab the wings because of how much oil there was.
  • SS
    Sheena
    Oct 11, 2025
    1.0
    There were 6 employees in the store. Only 2 working, therefore the wait is very long. I ordered buffalo ranch fries and had to wait about 30 minutes.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.