Wendy's

3.1
1250 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1868 Dayton Blvd, Chattanooga, TN
37405, United States

Hours

Reviews

3.1
1,250 reviews
5 stars
368
4 stars
235
3 stars
159
2 stars
83
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, with customers frequently receiving the wrong items or missing items altogether.

Staff Attitude

Numerous customers noted that staff members were unprofessional, rude, and dismissive, contributing to a negative dining experience.

Food Quality

Several reviews mentioned that the food was often cold, stale, or not prepared correctly, leading to dissatisfaction.

Management Issues

Customers expressed concerns about management's lack of oversight and accountability, suggesting a need for better training and staff management.
  • DH
    David Howland
    Nov 3, 2025
    1.0
    Why doesn't this Wendy's open for breakfast?
  • JE
    Josh Evans
    Nov 2, 2025
    1.0
    Staff were extremely rude and incompetent. The woman on the drive thru could not understand basic questions and said they don't have things that were on the menu, then yelled at us after not responding to questions. We will not come back. This Wendy's has been going downhill for years. It finally hit rock bottom
  • ML
    MOLLY'S MASTER CLEAN LLC
    Oct 31, 2025
    5.0
    The food was good. Customer service good. The French fries are vegan friendly.
  • TD
    Tina Davidson
    Oct 14, 2025
    1.0
    There a reason these restaurants are shutting down. After waiting almost 15 mins in line, they still can’t get your order right. You order no cheese, there’s double cheese, you order no mayonnaise, there’s plentiful! I haven’t been to this restaurant in over a year, thought I would see if the customer service was better. It’s not!
  • TM
    Tyrees Mosley
    Oct 14, 2025
    1.0
    I was THE ONLY customer they had in the drive thru and in the building at the time. I ordered a number 2 breakfast combo and they told me to pull up to the front to wait for my food. I waited there for 25 mins and had a dude ask me twice what I ordered. I had to REVERSE back to the drive thru window and blow my horn for them to actually start making my order. 5 mins later it was ready

Frequently Asked Questions About Wendy's

Is Redbank 355 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.