Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to negative experiences.
Food Quality
Inconsistent food quality was noted, with several customers receiving cold or improperly prepared items.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was frequently described as unfriendly or dismissive.
Long Wait Times
Numerous reviews mentioned long wait times at the drive-thru, often with little acknowledgment from staff.
Operational Issues
Customers expressed frustration with the restaurant's hours and service availability, including being told they were closed early or having to go inside for mobile orders.
BS
Barry Snyder
Jan 4, 2026
4.0
Just junk food for grand children.
CP
Cynthia Price
Jan 4, 2026
5.0
Who doesn't like a Frosty after a medical procedure? Chocolate is our favo
TM
Tracie Mantooth
Jan 1, 2026
2.0
The person taking our order was sweet but didn't get our order right ,had to go back twice and some of it still wrong
CD
Carrie DeVore
Dec 17, 2025
5.0
I am here to jump on the Ms Polly bandwagon! What a precious, joy-filled human. My quick stop turned into a bright spot in my day. Thank you, Ms Polly for being a light in an increasingly dark world.
...whoever refreshes others will be refreshed. Proverbs 11:25
CH
codey hart
Nov 30, 2025
5.0
Food was good as usual. But the reason I felt compelled to leave a good review is because Polly, the lady at the front who helped us, was so nice to me and my kids. She put effort into making sure they felt welcome.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 3116 Broad St., Chattanooga?
Wendy's at 3116 Broad St., Chattanooga is open daily from 6:30 AM until 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service daily from 6:30 AM to 1:00 AM.
Can I order Wendy's food for delivery near 3116 Broad St., Chattanooga?
Yes, delivery is available where offered. Check availability and place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (423) 826-6888, or reach the Customer Care team via phone at 888-624-8140, live chat on their contact page, or complete the Customer Satisfaction Survey online.
Where is this Wendy's located?
Wendy's is located at 3116 Broad St., Chattanooga, TN 37408, USA.
Are there any coffee shops near Wendy's at 3116 Broad St.?
Yes, Sunnyside Cup is a nearby coffee shop where customers can grab a coffee before or after their meal at Wendy's.
Can I find car wash services near Wendy's at 3116 Broad St.?
Yes, Scenic Suds Car Wash Express is close by, offering convenient car wash services if you want to freshen your vehicle during your visit.
Are there other fast food options near this Wendy's location?
Nearby fast food restaurants include Subway, offering sandwiches, and another Wendy's location nearby for additional burger choices.