Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
Several reviews mentioned cold or stale food, with some customers expressing disappointment in the freshness of their meals.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall experiences varied greatly, with many noting a lack of warmth and hospitality.
Long Wait Times
Customers frequently complained about long wait times in the drive-thru and for mobile orders, contributing to frustration.