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Wendy's

3.9
(1237 reviews)

Business Details

(423) 825-6188

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3700 Cummings Highway, Chattanooga, TN
37419, United States

Hours

Reviews

3.9
1,237 reviews
5 stars
545
4 stars
329
3 stars
186
2 stars
63
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised the friendly and helpful staff, particularly highlighting employees like Bruce and Vincent for their exceptional service.

Order Accuracy

Multiple reviews indicated issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others reported cold food and unsatisfactory items.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned that the bathrooms needed attention.

Speed of Service

Many customers appreciated the quick service, especially in the drive-thru, although some experienced delays during busy times.
  • SB
    Sage Brooks
    Jan 18, 2026
    1.0
    All I ordered was a baked potato and nuggets with ranch. Needed sour cream and butter with it. Didn’t get a fork, butter, or sour cream. Trash. By the time I made it to the next exit my food was cold.
  • BS
    B. Skinner
    Jan 13, 2026
    1.0
    Just came through but dont wanna deal to get things back, pieces of order missing and staff was super closed off and didnt seem friendly at all
  • WB
    William Baynes
    Jan 1, 2026
    5.0
    This place by far was the best Wendy's I've ever visited. Everyone was nice and helpful!
  • SL
    Selena Lawrence
    Dec 30, 2025
    5.0
    Mr. Bruce is the type of person who can say one thing and make your entire week. An absolute gem. I visited two days ago and I’m still thinking about how happy he made me. This man should lead your customer satisfaction trainings for Wendy’s nationwide. In a world full of burger places, the only thing that makes a real difference is how you treat your customers. For that reason alone, I will return.
  • JM
    James Miller
    Dec 19, 2025
    5.0
    Great Almonf Pecan Salad

Frequently Asked Questions About Wendy's

Is Lookout Valley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is this Wendy's location in Lookout Valley still open?

Yes! This Wendy's at 3700 Cummings Highway in Chattanooga is open and committed to serving quality food daily.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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