Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,223 reviews
5 stars
537
4 stars
325
3 stars
185
2 stars
63
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some praised freshness while others reported issues with incorrect orders and overcooked items.
Customer Service
Customer service experiences varied; some employees received high praise for friendliness, while others were criticized for poor service.
Speed of Service
Many customers noted fast service, especially in the drive-thru, although some experienced delays during busy times.
Cleanliness
The restaurant was generally reported as clean, but there were complaints about the condition of the bathrooms.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to frustration.
- JHJonathan HodgsonOct 26, 20251.0Just bad
- DSDale SimpsonOct 22, 20251.0Is there somewhere in the ordering experience, I could pay an extra $1 or $2 for the employees to actually care about the food? Been across entire US, and love me some Wendy's. It's a failsafe for a good burger. Until here. Don't know what the employees would call these charred hockey pucks, but burger meat they are not. And from working for Wendy's District, this isnt even chilli quality meat. Do better.
- AWAmber WhiteOct 13, 20251.0Absolute terrible customer service! Especially coming from a store manager!
- ADAngela DiazOct 11, 20255.0Wonderful experience!! The cashier was very kind and the restaurant was very clean and well maintained. The food was hot and delicious!!
- AHAlfred HinshawOct 11, 20255.0I went through the drive thru and ordered the spicy chicken sandwich with fries. Yum sums it up for me. Yum good. I love most things spicy anyway. Spicy made it even better for me. Spice level? I just say it is definitely on the spicy level. That's the best way I know to describe spice level. Great food and fast service.
Frequently Asked Questions About Wendy's
Is Lookout Valley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chattanooga, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chattanooga, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 825-6188.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lookout Valley Wendy’s serve breakfast?
Yes, this Wendy’s location in Chattanooga, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location in Lookout Valley still open?
Yes! This Wendy's at 3700 Cummings Highway in Chattanooga is open and committed to serving quality food daily.
What are the operating hours for the drive-thru at this Wendy's?
Drive-thru hours are Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location in Chattanooga, TN. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout options.
How can I order Wendy's food using their app?
You can download the Wendy's app from the Apple App Store to order online or use the quick link at https://m-wendys.app.link/l6I2YpOzMMb.
What payment methods are accepted at this Wendy's?
Accepted payments include American Express, cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available on the Wendy’s menu website, mobile app, and in-restaurant via posters and staff assistance.
What nearby hotels can guests use if visiting this Wendy's?
Nearby hotels include Best Western Royal Inn, Clarion Inn, Knights Inn Chattanooga, Wyndham Hotel, Fairfield Inn & Suites by Marriott Chattanooga I-24/Lookout Mountain, Super 8, Quality Inn & Suites, and Hampton by Hilton.
Are there gas stations nearby for convenience while visiting Wendy’s?
Yes, nearby gas stations include MAPCO, bp, Circle K, and Kangaroo Express, offering convenience for travelers stopping by Wendy’s.
What local attractions or parks are near this Wendy's to visit before or after a meal?
Local nearby attractions include Lookout Valley - Lookout Mountain, Rock City Garden park, and Cummings Place Apartments, which offer scenic and cultural experiences.