Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,231 reviews
5 stars
542
4 stars
327
3 stars
186
2 stars
63
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others reported issues with incorrect orders and poor preparation.
Customer Service
Customer service experiences vary widely; some employees received high praise for friendliness and efficiency, while others were criticized for lack of care and poor service.
Cleanliness
The restaurant is generally reported as clean, but there are complaints about the condition of the bathrooms.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Speed of Service
Many customers noted fast service, especially in the drive-thru, although some experienced delays during busy times.
- WBWilliam BaynesJan 1, 20265.0This place by far was the best Wendy's I've ever visited. Everyone was nice and helpful!
- SLSelena LawrenceDec 30, 20255.0Mr. Bruce is the type of person who can say one thing and make your entire week. An absolute gem. I visited two days ago and I’m still thinking about how happy he made me. This man should lead your customer satisfaction trainings for Wendy’s nationwide. In a world full of burger places, the only thing that makes a real difference is how you treat your customers. For that reason alone, I will return.
- JMJames MillerDec 19, 20255.0Great Almonf Pecan Salad
- YEYvonne EvansNov 23, 20255.0This location has always presented consistent excellence in my mobile orders. When approaching the window I am created with a friendly smile and "how are you today?" I ordered the bacon and cheese baked potato and a junior hamburger no cheese, no pickles, add mustard.
- DSDale SimpsonOct 22, 20251.0Is there somewhere in the ordering experience, I could pay an extra $1 or $2 for the employees to actually care about the food? Been across entire US, and love me some Wendy's. It's a failsafe for a good burger. Until here. Don't know what the employees would call these charred hockey pucks, but burger meat they are not. And from working for Wendy's District, this isnt even chilli quality meat. Do better.
Frequently Asked Questions About Wendy's
Is Lookout Valley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is this Wendy's location in Lookout Valley still open?
Yes! This Wendy's at 3700 Cummings Highway in Chattanooga is open and committed to serving quality food daily.
What are the operating hours for the drive-thru at this Wendy's?
Drive-thru hours are Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location in Chattanooga, TN. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout options.
How can I order Wendy's food using their app?
You can download the Wendy's app from the Apple App Store to order online or use the quick link at https://m-wendys.app.link/l6I2YpOzMMb.
What payment methods are accepted at this Wendy's?
Accepted payments include American Express, cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available on the Wendy’s menu website, mobile app, and in-restaurant via posters and staff assistance.
What nearby hotels can guests use if visiting this Wendy's?
Nearby hotels include Best Western Royal Inn, Clarion Inn, Knights Inn Chattanooga, Wyndham Hotel, Fairfield Inn & Suites by Marriott Chattanooga I-24/Lookout Mountain, Super 8, Quality Inn & Suites, and Hampton by Hilton.
Are there gas stations nearby for convenience while visiting Wendy’s?
Yes, nearby gas stations include MAPCO, bp, Circle K, and Kangaroo Express, offering convenience for travelers stopping by Wendy’s.
What local attractions or parks are near this Wendy's to visit before or after a meal?
Local nearby attractions include Lookout Valley - Lookout Mountain, Rock City Garden park, and Cummings Place Apartments, which offer scenic and cultural experiences.