Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported mixed experiences with food quality, with some praising hot and fresh meals while others complained about stale or incorrect orders.
Service Speed
Service speed was inconsistent, with some customers noting quick service while others experienced long wait times, especially in the drive-thru.
Staff Attitude
Staff attitude varied significantly; some customers praised friendly service, while others reported rudeness and dismissive behavior from employees.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean facilities while others reported dirty dining areas and restrooms.
Order Accuracy
Order accuracy was a common issue, with multiple customers mentioning missing items or incorrect orders.
YA
Yolanda Ash
Nov 11, 2025
1.0
Received my and it was full of water and it had a smell to it.
EG
Emmett Gannon
Nov 7, 2025
5.0
This is by far the best Wendy's I've ever been to. The fries are IMMACULATE, always hot and crispy. Service has always been good and fairly quick to me. I enjoy this particular Wendy's above any other. Thanks guys
DS
Don Shook
Oct 30, 2025
5.0
Friendly fast and very clean restaurant. The tea was much better than at Hardee's.
TO
Tina Ottinger
Oct 21, 2025
4.0
I have issues with getting food the way I order it
TH
Thomas Holland
Oct 21, 2025
5.0
My mother had just had surgery and had not eaten since the day before so it had been over 24 hours since she had anything. The burger and fries were hot and fresh so she enjoyed it and they were close to Memorial.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chattanooga, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chattanooga, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 777-5333.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cumberland Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Chattanooga, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 418 Cumberland Street?
The drive-thru at Wendy's 418 Cumberland Street is open from 6:00 AM to midnight from Monday to Saturday, and from 7:00 AM to midnight on Sunday.
Does the Cumberland Street Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with a variety of combos, sandwiches, coffee, and sides available via their online order or mobile app.
What payment methods are accepted at Wendy's on Cumberland Street?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is there a Wendy's app available for ordering?
Yes, you can order through the Wendy's app available on the Apple App Store or via their quick link online.
Can I get delivery from Wendy's near me?
Delivery availability varies by location; check the Wendy's app or order.wendys.com by entering your delivery address to see if delivery is offered in your area.
How can I contact the Wendy's at 418 Cumberland Street for questions or feedback?
You can contact this Wendy's location directly at (423) 777-5333 or reach their Customer Care team via live chat or phone at 888-624-8140.
What are some notable places near Wendy's at 418 Cumberland Street?
Nearby, you can find Mapco Mart / Cookoo's convenience store, LibertyX Bitcoin ATM, Central Park restaurant, and Chattanooga Surgery Center, among others.
Are there nearby gas stations close to Wendy's on Cumberland Street?
Yes, MAPCO Mart and Speedway gas stations with convenience stores are located near Wendy's at 418 Cumberland Street, useful for refueling before or after your visit.
Where can I enjoy some local recreational activities near Wendy's Cumberland Street?
The Well, a gym and sports and recreation venue, is near Wendy's at 418 Cumberland Street for those interested in fitness activities before or after dining.
Where can I find medical or health services close to Wendy's in Chattanooga?
Nearby medical facilities include Chattanooga Imaging Downtown, Chattanooga Surgery Center, Alexian Brothers PACE, and several urology and therapy clinics, providing convenient health services near Wendy’s location.