Wendy's

3.8
1538 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
418 Cumberland Street, Chattanooga, TN
37404, United States

Hours

Reviews

3.8
1,538 reviews
5 stars
652
4 stars
373
3 stars
243
2 stars
89
1 star
181

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some praising hot and fresh meals while others complained about stale or incorrect orders.

Service Speed

Service speed was inconsistent, with some customers noting quick service while others experienced long wait times, especially in the drive-thru.

Staff Attitude

Staff attitude varied significantly; some customers praised friendly service, while others reported rudeness and dismissive behavior from employees.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting clean facilities while others reported dirty dining areas and restrooms.

Order Accuracy

Order accuracy was a common issue, with multiple customers mentioning missing items or incorrect orders.
  • YA
    Yolanda Ash
    Nov 11, 2025
    1.0
    Received my and it was full of water and it had a smell to it.
  • EG
    Emmett Gannon
    Nov 7, 2025
    5.0
    This is by far the best Wendy's I've ever been to. The fries are IMMACULATE, always hot and crispy. Service has always been good and fairly quick to me. I enjoy this particular Wendy's above any other. Thanks guys
  • DS
    Don Shook
    Oct 30, 2025
    5.0
    Friendly fast and very clean restaurant. The tea was much better than at Hardee's.
  • TO
    Tina Ottinger
    Oct 21, 2025
    4.0
    I have issues with getting food the way I order it
  • TH
    Thomas Holland
    Oct 21, 2025
    5.0
    My mother had just had surgery and had not eaten since the day before so it had been over 24 hours since she had anything. The burger and fries were hot and fresh so she enjoyed it and they were close to Memorial.

Frequently Asked Questions About Wendy's

Is Cumberland Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.