Wendy's

3.5
1197 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4500 Highway 58, Chattanooga, TN
37416, United States

Hours

Reviews

3.5
1,197 reviews
5 stars
446
4 stars
256
3 stars
184
2 stars
68
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Numerous customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

The quality of food was inconsistent, with complaints about cold, stale, or improperly cooked items.

Dining Room Access

The dining room was often reported as closed, frustrating customers who preferred to eat inside.
  • DD
    Dan Dugan
    Nov 11, 2025
    1.0
    Save yourself the time and headache. Just go to Krystal’s…
  • KC
    Kennady Collick
    Nov 10, 2025
    1.0
    after being handed the incorrect order and returned back through the drive thru window, but I only received one of two orders paid for…
  • DJ
    David Jenson
    Oct 29, 2025
    1.0
    Sat in the drive through for over an hour. It was not even busy… Not sure how this even happens. I will never step foot on a wendys property ever again in my life.
  • CP
    Christina Patterson
    Oct 22, 2025
    5.0
    I was waited on promptly and with a friendly attitude. The frosties are fantastic! The food was great as always. The price is decent compared to other burger joints. The biggie bag combos are a good deal! We enjoyed the hot food! Good choice for a quick ànd cheap lunch.
  • TP
    Teresa Peterson
    Oct 18, 2025
    1.0
    Man, this place sucks. I can’t believe how bad the food was. I DoorDash it from five minutes away. They gave me some old burger that had been sitting around and then blamed DoorDash for it. My fries are cold and soggy, but it’s DoorDash‘s fault right it took him seven minutes to get here, but it’s their fault not Wendy’s fault they don’t take responsibility for their crappy food and the day manager is a complete jerk he yelled at me and said I was rude because I interrupted him, but he was just making excuses and I have no time for excuses. I don’t wanna hear that mess.Give me a break man next time I’m dashing from Taco Bell!

Frequently Asked Questions About Wendy's

Is Hwy 58 358 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.