Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.
Customer Experience
Several customers expressed frustration with long wait times and incomplete orders, leading to dissatisfaction.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and food prep areas.
Management Issues
Customers noted poor management practices, including lack of employee training and inadequate responses to complaints.
JC
Julie Anna Crawford
Nov 7, 2025
1.0
I normally love Wendy’s but the past couple times I’ve been to this location my order has been incorrect, missing parts of my order or the wrong order. It’s like they don’t know how to do their jobs. Called a few minutes ago and the lady who answered the phone was incredibly rude and major attitude. They either need to hire competent people or just close that location.
SL
S.M. Lumpkins
Oct 26, 2025
5.0
Great service food and very friendly staff!!
VS
Vw Superbeetle
Oct 24, 2025
1.0
Car broke down after a long drive no food all day walked to this Wendy's arrived right at 10 to watch employee lock the door do I walked to drive through were they refused my order because I was on foot what a joke
JM
joe mansfield
Oct 6, 2025
5.0
Young man taking orders in the drive thru was very rude. Told me I wasn't going to yell at him when I wasn't. My tru k is a diesel truck. I had to turn my engine off so I wouldn't have to talk louder. But he decided I wasn't a customer. Which I am. I will never eat there again. And I probably eat at Wendy's about 4 to 5 days a week. Very unprofessional. He had different colored hair. So sick of how rude employees are to customers who help pay their wages.
TL
Tony Lopez
Oct 3, 2025
1.0
Waited in line for over 5 minutes and the employees were aware that we were at the register awaiting to place our order and ignored us all the way until we chose to leave because of the hideous behavior. Highly recommend not stepping foot in this establishment.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chattanooga, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chattanooga, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 296-8010.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ringgold Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Chattanooga, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 6727 Ringgold Road?
The drive-thru is open Monday to Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.
Is Wendy's at 6727 Ringgold Road open for dine-in and delivery?
Yes, Wendy's offers dine-in, drive-thru, and delivery services where available.
Can I order Wendy's food online or via an app at this location?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the Apple App Store for convenient ordering.
Does this Wendy's location serve breakfast?
Yes, the Chattanooga Ringgold Road Wendy's serves breakfast with options like breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy’s gift cards for this location?
Wendy's gift cards can be purchased in-restaurant, at select retailers, or online via their gift card portal at wendysgiftcards.com.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through the Wendy's Customer Care team via their contact page, call 888-624-8140 for customer care, or reach the restaurant directly at (423) 296-8010.
What nearby places can I visit before or after dining at Wendy's Ringgold Road?
You can visit nearby places like Food City for groceries, Camping World for RV needs, or The World Eclectic at The Chattanooga Mercantile and Sweet Tea for antiques and crafts.
Are there any nearby antique stores near Wendy's Ringgold Road?
Yes, several antique stores are nearby including The World Eclectic, The Tattered Cat, The Mountain Gypsy, United States Auction, Hawk's Nest Antiques at Chattanooga Mercantile, and Grandma’s Attic.
How can nearby places like Food City and Camping World enhance my visit to Wendy's?
After enjoying a meal at Wendy's, you can conveniently shop at Food City for groceries or visit Camping World for recreational vehicle needs, making your trip efficient and enjoyable.