Wendy's

3.9
1525 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6727 Ringgold Road, Chattanooga, TN
37412, United States

Hours

Reviews

3.9
1,525 reviews
5 stars
683
4 stars
366
3 stars
225
2 stars
98
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.

Customer Experience

Several customers expressed frustration with long wait times and incomplete orders, leading to dissatisfaction.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and food prep areas.

Management Issues

Customers noted poor management practices, including lack of employee training and inadequate responses to complaints.
  • JC
    Julie Anna Crawford
    Nov 7, 2025
    1.0
    I normally love Wendy’s but the past couple times I’ve been to this location my order has been incorrect, missing parts of my order or the wrong order. It’s like they don’t know how to do their jobs. Called a few minutes ago and the lady who answered the phone was incredibly rude and major attitude. They either need to hire competent people or just close that location.
  • SL
    S.M. Lumpkins
    Oct 26, 2025
    5.0
    Great service food and very friendly staff!!
  • VS
    Vw Superbeetle
    Oct 24, 2025
    1.0
    Car broke down after a long drive no food all day walked to this Wendy's arrived right at 10 to watch employee lock the door do I walked to drive through were they refused my order because I was on foot what a joke
  • JM
    joe mansfield
    Oct 6, 2025
    5.0
    Young man taking orders in the drive thru was very rude. Told me I wasn't going to yell at him when I wasn't. My tru k is a diesel truck. I had to turn my engine off so I wouldn't have to talk louder. But he decided I wasn't a customer. Which I am. I will never eat there again. And I probably eat at Wendy's about 4 to 5 days a week. Very unprofessional. He had different colored hair. So sick of how rude employees are to customers who help pay their wages.
  • TL
    Tony Lopez
    Oct 3, 2025
    1.0
    Waited in line for over 5 minutes and the employees were aware that we were at the register awaiting to place our order and ignored us all the way until we chose to leave because of the hideous behavior. Highly recommend not stepping foot in this establishment.

Frequently Asked Questions About Wendy's

Is Ringgold Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.