Wendy's

3.9
1531 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6727 Ringgold Road, Chattanooga, TN
37412, United States

Hours

Reviews

3.9
1,531 reviews
5 stars
687
4 stars
367
3 stars
226
2 stars
98
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and during order taking.

Food Quality

Many customers reported receiving cold or incorrect food orders, with some expressing dissatisfaction with the overall quality.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate responses to customer complaints.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty restrooms and food preparation areas.

Inconsistent Experience

Frequent patrons mentioned that service and food quality varied significantly between visits, leading to frustration.
  • PT
    Paul Talley
    Dec 28, 2025
    5.0
    ⭐⭐⭐⭐⭐ Wendy’s is consistently solid. The food tastes fresh, the burgers are better than average for fast food, and the fries are hot when served right. Service is usually quick and friendly, and the menu has good variety. A reliable stop when you want quality without the wait
  • TT
    Tierra
    Nov 30, 2025
    2.0
    Food always cold!
  • JC
    Julie Anna Crawford
    Nov 7, 2025
    1.0
    I normally love Wendy’s but the past couple times I’ve been to this location my order has been incorrect, missing parts of my order or the wrong order. It’s like they don’t know how to do their jobs. Called a few minutes ago and the lady who answered the phone was incredibly rude and major attitude. They either need to hire competent people or just close that location.
  • SL
    S.M. Lumpkins
    Oct 26, 2025
    5.0
    Great service food and very friendly staff!!
  • VS
    Vw Superbeetle
    Oct 24, 2025
    1.0
    Car broke down after a long drive no food all day walked to this Wendy's arrived right at 10 to watch employee lock the door do I walked to drive through were they refused my order because I was on foot what a joke

Frequently Asked Questions About Wendy's

Is Ringgold Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 6727 Ringgold Road?

The drive-thru is open Monday to Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.