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Wendy's

2.9
(1254 reviews)

Business Details

(423) 777-5640

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7408 Bonny Oaks Drive, Chattanooga, TN
37421, United States

Hours

Reviews

2.9
1,254 reviews
5 stars
314
4 stars
220
3 stars
182
2 stars
116
1 star
422

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or missing items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The cleanliness of the restaurant and restrooms was frequently criticized, with reports of unsanitary conditions.

Staff Attitude

Many customers noted a lack of professionalism and friendliness among staff, contributing to a negative dining experience.

Improvement Noted

Some reviews mentioned recent improvements in service and food quality, indicating potential positive changes at the location.
  • SH
    Scott Harper
    4 days ago
    2.0
    Food tasted like it was made the day before. Absolutely gross.
  • MS
    Marlene Stewart
    Feb 24, 2026
    5.0
    Food was excellent. No napkins in bag and they forgot one of my sauces, but I checked before leaving the restaurant.
  • TG
    timothy goode
    Feb 22, 2026
    5.0
    This location has upgraded. The food is very good, and the service is 10x better than it used to be!!!
  • MA
    Molly Ann
    Jan 12, 2026
    5.0
    Just a quick pop in for a Frosty! So yummy! No matter what the weather! Employees very nice as well. Quick service!
  • JW
    Joshua Wright
    Jan 11, 2026
    1.0
    Need to up the standards and quality. Gotta love getting half an order of cold fries with a burger that has a bun barely holding itself together. Do better.

Frequently Asked Questions About Wendy's

Is Bonny Oaks Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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