Business Details
About
Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,331 reviews
5 stars
343
4 stars
237
3 stars
186
2 stars
122
1 star
443
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or poorly prepared food, with specific complaints about items being missing or incorrect.
Customer Service
Numerous reviews highlighted rude and unprofessional staff behavior, with many customers feeling ignored or disrespected during their visits.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms and dining area, contributing to a negative dining experience.
Service Speed
Customers frequently complained about slow service, especially in the drive-thru, with long wait times reported even when few customers were present.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are instances of good service.
- WHWendy HatcherNov 2, 20252.0Went through the drive thru Saturday November 1st and ordered a BACONATOR and this is what I got
- DCDavid ClarkOct 10, 20251.0All the food was cold and the chicken was old ,after we ate i went to the restroom and it was so bad I had to go out quickly to recover from it, I almost lost my food I don't recommend this place.
- SRSamantha RajapakseSep 24, 20251.0This store does not need your business. At 7:50 p we walked in and the self service was not working. I tied to ask this young black guy and he cut his eyes and act like we were not there. It is clear this store has so much business they don’t need ours. Then I called the store to ask for its store number and the girl Was telling the other one to shut up while on the phone
- CRCece RSep 11, 20255.0The Manager Nikki or Nicki was so sweet! I placed a mobile order in the app, and I added a chocolate chip cookie; but really only chose that because the app doesn’t have oatmeal bar listed for some reason. Nicki made sure I got the bar instead of the cookie. I appreciate their kindness and thoroughness.
- HDHaylee DunlevySep 5, 20251.0I visited around 9/3/25 @ 8:30 p.m. after my child’s soccer practice, and while the food was fine, the service at the drive-thru was unacceptable. The attendant working the window was rude when I politely asked for a straw for the kids’ juice box. She then handed me another item carelessly, which fell back into the drive-thru, forcing me to get out of my car to retrieve it. Instead of assisting, she slammed the window shut, made comments under her breath, and walked away without confirming that I had everything I ordered. Another employee came to the window afterward and apologized, which I appreciated, but the overall experience was stressful and disappointing. This was the only place open and convenient after practice, but the level of service I received did not meet reasonable expectations for courtesy or professionalism.
Frequently Asked Questions About Wendy's
Is Bonny Oaks Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chattanooga, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chattanooga, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 777-5640.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bonny Oaks Wendy’s serve breakfast?
Yes, this Wendy’s location in Chattanooga, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 7408 Bonny Oaks Drive?
Wendy's at 7408 Bonny Oaks Drive is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 10:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service during its operating hours.
Is delivery available from Wendy's at this location?
Yes, Wendy's offers delivery service. You can check availability and order through the Wendy's app or at order.wendys.com.
Can I dine in at this Wendy's restaurant?
Yes, this Wendy's location welcomes dine-in customers.
What methods of payment are accepted at this Wendy's?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Where can I view the full Wendy's menu and pricing?
You can view the full menu and pricing at https://menu.wendys.com/ or through the Wendy's mobile app.
Does this Wendy's serve breakfast?
Yes, this location in Chattanooga, TN serves breakfast. You can order breakfast items via order.wendys.com or the mobile app by selecting this location.
Are there nearby places I can visit before or after dining at Wendy's?
Yes, several nearby places include Oaks Coffee House for coffee, Hunt Brothers Pizza for pizza, and Speedway gas station for convenience items.
Can I find a gas station near this Wendy’s location?
Yes, nearby gas stations include Speedway, Mobil, BP, and MAPCO. These are convenient if you need fuel before or after your visit to Wendy's.
Are there other fast food options nearby this Wendy's?
Yes, nearby fast food options include Taco Bell, Krispy Krunchy Chicken, Subway, and another Wendy's location.