Subway

Reviews

• BP

  Beverly Pruett

  Dec 31, 2025
  5.0
  I just came here to pick up a DoorDash & it caught my eye, Jerry was all alone today and he did amazing getting everyones order out. He was so very polite and respectful. Thank you jerry, subway needs you
• KM

  Kristin McLaughlin

  Dec 28, 2025
  1.0
  What an amazing experience I just had” The employee was cold and rude you could tell that person did not want to be there and wasn’t happy made my experience of being at the hospital even more depressing . When I tell you, my sandwich has the bare minimum, it has very little of any topping very thin sandwich I went to order instead of how can I help you? What can I get you? I got what do you want?. I vocalized what I wanted didn’t even offer To ask if i wanted mayo Mustard, salt, pepper, oil, and vinegar like every other subway Employee does basically that person was in a slow rush to get me out of the restaurant. . Just awful and rude. Those employees need to understand you got people who come in there and order food that is already going through a hard time because a loved when being in the hospital or on their death bed and just a little bit of someone giving you a smile or being nice makes a big difference
• MN

  Marlene Newell

  Dec 24, 2025
  5.0
  I went in there yesterday December 23, 2025. The young man was very professional, nice, and kind. I had a great experience and the food was very good. I will go back because of that young man.
• AA

  Ash

  Oct 3, 2025
  1.0
  Worst experience I ever had will never go back
• AR

  Alicia Russo

  Aug 21, 2025
  1.0
  I have been a loyal customer of the Subway located at 2525 Desales Ave, Chattanooga TN for over 21 years during my employment at CHI Memorial hospital. During that time, I have regularly ordered a small but popular item—2 scoops of tuna in a cup—for just over $2. This has never been an issue until now. When I visited recently, I was told this option is no longer available. An employee explained that it was because staff recently weren’t portioning correctly, which resulted in Subway “losing money.” When I asked about the cost of extra tuna on a sandwich, I was quoted a price nearly identical to what I used to pay for just the tuna alone. This is poor customer service and poor business practice. It’s very apparent that it’s a staff training issue. Customers should not lose access to a simple, reasonable request because of internal employee portioning issues. There should be a clear and fair way to order tuna alone without being forced into buying a full sandwich. I will not be giving this subway any more of my buisness. In fact, this subway will be losing lots of regular customers due to this change As a long-time customer, I am extremely disappointed and hope Subway corporate addresses this inconsistency and finds a customer-friendly solution.

Frequently Asked Questions About Subway