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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chattanooga, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6915 Shallowford Road for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, often exceeding 20 minutes, with some experiencing waits of up to 45 minutes.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong food being served.
Staff Attitude
Several reviews mentioned rude or inattentive staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, others described it as mediocre, with issues like cold or overcooked items.
Management Issues
Customers expressed concerns about poor management, including staffing shortages and lack of timely service.
PM
Patricia Maines-Riggs
5 days ago
5.0
Always great.
KG
Keith Gorden
Dec 21, 2025
2.0
Told they still have the half price drinks after 2pm. Was there at 2:30 but paid full price. Used to have malts, but no longer do
KM
Kaitlyn Mussared
Dec 7, 2025
1.0
Sitting in a stall waiting on my food when I saw an employee hit her vape threw the window I understand needing to hit your vape but in the restaurant where customer can see you is definitely not okay
AC
Adam Cadabbra
Nov 6, 2025
5.0
I can't say enough good things about this place. Well, it would be a lot cooler if you could always get the cake batter shake however it's just not the case so a strawberry cheesecake shake will do! Something about onion rings goes so well with it! How do they make that onion ring batter?!
BB
Browneyebeauty
Oct 14, 2025
1.0
The past few times I have went through there had a wait a long time and then the other morning on my way into work stoped and got a super sonic burritos meal and it wasn't hot and th coke was flat the burito wasn't even rolled barley and all the Ingredients fell out there was very few tators tots in there really ridiculous if you don't wanna work don't go to work. Because you mess other people day up .. and I tired to call and of course no answer play on the phone take it off the hook.