Sonic Drive-In

3.6
1259 reviews
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Business Details

3907 Brainerd Road, Chattanooga, TN
37411, United States
(423) 698-5226
http://www.sonicdrivein.com/locations/us/tn/chattanooga/3907-brainerd-road/store-3470
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chattanooga, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3907 Brainerd Road for the ultimate SONIC experience!

Location

Sonic Drive-In
3907 Brainerd Road, Chattanooga, TN
37411, United States

Hours

Reviews

3.6
1,259 reviews
5 stars
503
4 stars
254
3 stars
196
2 stars
88
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, with many experiencing delays of 20 minutes or more.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

While some employees received praise for their friendliness, many customers reported rude service and a lack of attentiveness from staff.

Food Quality

Mixed feedback on food quality; some customers enjoyed their meals while others received cold or poorly prepared food.

Management Issues

Several reviews mentioned poor management, including understaffing and inconsistent service hours.
  • DE
    Dessie Ellison
    Dec 28, 2025
    1.0
    Service was terrible
  • JJ
    Julie
    Dec 28, 2025
    5.0
    The strawberries are so healthy while needing fruit. The fruit through a big straw. Very good restaurant. Fast everything. Fast on everything. Go here you guys. They serve fast
  • AC
    Amy Cheathem
    Dec 28, 2025
    1.0
    The quality of the staff and their food is great, but upper management needs to stop being cheapskates and get their people working computers. Half the time I drive here to order, they can only take pickups for online orders, and what happens when I order ahead to avoid this problem? Their "systems are down" and they can't see I ordered food. My disappointment has hit rockbottom
  • JF
    Jaclynn Fleet
    Dec 9, 2025
    1.0
    Slowest sonic. I waited 20 minutes for a sandwich and drink
  • LV
    Lillie VonCanon
    Dec 2, 2025
    1.0
    They will forget half of your order.
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