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Sonic Drive-In

3.6
(1267 reviews)
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Business Details

3907 Brainerd Road, Chattanooga, TN
37411, United States
(423) 698-5226
http://www.sonicdrivein.com/locations/us/tn/chattanooga/3907-brainerd-road/store-3470
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chattanooga, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3907 Brainerd Road for the ultimate SONIC experience!

Location

Sonic Drive-In
3907 Brainerd Road, Chattanooga, TN
37411, United States

Hours

Reviews

3.6
1,267 reviews
5 stars
505
4 stars
254
3 stars
197
2 stars
91
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and issues with order accuracy.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste, others received incorrect or poorly prepared items.

Customer Service

Customer service experiences varied, with some staff being praised for their friendliness, while others were noted for rudeness and lack of attentiveness.

Management Issues

Several reviews indicated problems with management, including understaffing and poor handling of customer complaints.

Operational Problems

Customers frequently mentioned issues with the app, order accuracy, and the restaurant's inconsistent hours.
  • KG
    Keara Gaines
    2 days ago
    2.0
    why am i always waiting 20 minutes for one slushy????? ugh
  • TB
    Thom Black
    5 days ago
    1.0
    Placed a mobile order, pulled into the stall and typed my number into the app notifying them I was here. Waited over 30 minutes, tried calling but no one answered, finally decided to go through the drive thru where I was eventually handed my very cold food.
  • KA
    Kabosu Audio
    Feb 25, 2026
    1.0
    been here for 30 minutes and I’m still sitting here right now just for one freaking breakfast burrito completely unbelievable either closed the store or replace the staff if you have no idea what you’re doing *eidt* and ofc it waa cold
  • SS
    Steelman
    Feb 22, 2026
    5.0
    Fast and excellent
  • LT
    Laura Taylor
    Jan 27, 2026
    3.0
    Service was slow and way too many onions
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Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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