Service Issues
Numerous customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews highlighted poor food quality, including greasy, cold, or improperly prepared items.
Customer Service
Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Equipment Problems
Frequent mentions of broken machines, particularly the ice cream machine, leading to unavailable menu items.
Positive Experiences
Despite the negative feedback, some customers praised the kindness of individual staff members and enjoyed the drinks.