Brand Certified
Sonic Drive-In
3.6(985 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
4305 Hixson Pike, Chattanooga, TN
37415, United States
Certified by Sonic Drive-In • Mar 01, 2026
(423) 876-0304
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/tn/chattanooga/4305-hixson-pike/store-3592
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chattanooga, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4305 Hixson Pike for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.6
985 reviews
5 stars
383
4 stars
227
3 stars
138
2 stars
62
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant problem with efficiency and order accuracy.
Food Quality
Many reviews highlighted poor food quality, including greasy, cold, or improperly prepared items, leading to dissatisfaction among patrons.
Staff Attitude
Numerous customers experienced rude or unhelpful staff interactions, contributing to a negative overall impression of the service.
Equipment Problems
Frequent mentions of broken equipment, such as ice cream machines and card readers, hindered customer experience and service efficiency.
Management Concerns
Several reviews pointed to poor management practices, including understaffing and lack of training, as contributing factors to the overall negative experience.
- CCCristyFeb 8, 20265.0Best experience here yesterday food was exactly correct and assisting management even came around asking all the cars if everything was ok. 🏆 thank you all!!!
- LLLauraJan 24, 20261.0I placed a mobile order at 6:15 on 1/24/26. I parked at a stall and put the stall number on the app. All I ordered was a medium drink and no other cars were there. There was a black and a white guy working. They kept looking outside but not coming out. I sat for at least 15 minutes before I got fed up and went to the drive thru. When I got to the drive thru the white guy was sitting down doing nothing and the black guy was just standing around. When I asked for my drink the black guy gave it to me so fast. My drink had been sitting there the whole time getting watered down. So pretty much they never planned on coming out to give me my drink and I sat there for nothing.
- GGGlenn GassJan 6, 20264.0This place used to be terrible but I went back and the food was good and quick. I'll go back again
- AMAndrew MoffattDec 23, 20255.0Great service and great food! The smasher is such an awesome addition, and the crinkle fries are perfectly crisp! Sonic always had the best drinks and lackluster food, but that’s no longer the case.
- SYS YDec 1, 20255.0The carhops are always kind and helpful. The food is pretty good, but I go for the drinks.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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