Service Quality
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
While some customers enjoyed specific menu items, many reported issues with food freshness, incorrect orders, and overall dissatisfaction with the food.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to operational inefficiencies and a lack of urgency among employees.
Customer Experience
Many customers expressed frustration with the overall experience, citing issues such as unresponsive staff, inadequate service during busy times, and a general lack of care for customer satisfaction.