Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chattanooga, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4407 Highway 58 for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,115 reviews
5 stars
427
4 stars
257
3 stars
152
2 stars
80
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, with some stating they waited over an hour without being served.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Numerous customers noted rude or unhelpful staff, with complaints about poor customer service and lack of urgency.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about items being stale or not meeting expectations.
Ice Cream Availability
Customers expressed frustration over the ice cream machine being frequently out of service, impacting their ability to order popular items.
- GAGeovanny ArevaloDec 20, 20251.0Es una basura le compré un Shake a mi novia de cheesecake y sabía a basura estaba realmente como podrido y compré un helado y también sabía igual realmente estamos desepcionados con el servicio de esta empresa
- CWCaden WrightDec 10, 20253.0My ched peppers had no ranch - lame They never give the sauce 😔 I NEED the sauce 😔 Why the pickles always on top of each other it ain’t that hard fr
- TLToni LynskeyNov 22, 20255.0I like the drink selections and their ice but the smash burger is fantastic!!!
- TVToniMarie VelottiNov 9, 20251.0at 2:10 Sunday afternoon I got an Uber for Sonic on highway 58. I pull into the store press the red button until then I had an Uber pickup for Kyle. she told me to go through the drive-thru and they'll have it ready. she said it very fast and I wasn't quite sure what she said when I asked her to repeat it she was already gone. I pressed the red button again to confirm what she said. then a car pulled up next to me push the red button and place an order. the lady told him that the order will be right out. so when she answered my red button again I told her I didn't quite hear what you said I haven't ordered pick up for Kyle. again she told me to go through the drive-thru. I said really you just told the guy next to me thst you will bring his order out to him. so why do I have to go to the drive-thru. she told me she's doing the best they can blah blah blah. but you can't tell one person or not doing hop you got to go through the drive-thru until another one okay I'll bring you right there not right
- SSSydney Ellen SullivanOct 27, 20255.0I have been to a bunch of sonics throughout Tennessee, and many of them have very poor service. I understand that working in fast food can be a very reward-less job, but obscenely long wait times for a straight forward order can be very annoying. HOWEVER! This sonic was on top of my order and got everything right the first time. I was very impressed with the quality and service I received. 5/5!