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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chattanooga, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3222 Cummings Highway for the ultimate SONIC experience!
Many customers reported issues with food quality, including overcooked fries, cold burgers, and incorrect orders.
Service Speed
Customers frequently mentioned long wait times, both for order taking and food delivery, with some experiencing delays of over 30 minutes.
Customer Service
Mixed reviews on customer service; while some employees were praised for friendliness, others were noted as rude or unhelpful.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to frustration among customers.
NT
N. Amma Twum-Baah
Feb 18, 2026
5.0
My family stopped over for a quick lunch yesterday on our way to Cloudland Canyon State Park. Madison was amazing! Personable and efficient! And the food was great.
DH
Dan H
Feb 14, 2026
3.0
Chicken was probably as it's supposed to be. It just all suck these days. And the fries were definitely over cooked.
SB
Scott Boot
Jan 29, 2026
1.0
The burger was cold and I could only eat two bites because it had an unfamiliar taste the best way I could explain it would be it was a nasty little rancid burger. The onion rings weren’t much better, but I did eat all them cause I was hungry. Only thing that was tasted right was my drink but a medium drink of some nasty young rings is not worth $12.99. The only reason I’m even leaving this because two weeks ago I ordered a burger and fries and the burger was shitty and the fries were so hard. It was impossible to eat them, but we all know when you’re eating fast food that can happen but two times in a row no that’s ridiculous. I’d like to think if I took it back, they would make it right but that’s why I picked it up for the convenience not to turn around and drive 5 miles down the road take it back. i’m gonna be a good long time before I eat there again but if I do, I think I’ll eat there so I’ll call them out on the trash when they bring it to me what you got what you got in there good to eat I reckon I’ll have me order them later. I’ll take the Beggs.
JM
Justin Mullen
Jan 20, 2026
5.0
Fast service. Food was hot and fresh.
CF
Carol Frederick
Jan 2, 2026
4.0
I don't like now having to find the app reward for half price drinks. It originally was instant