Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chattanooga, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3222 Cummings Highway for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,738 reviews
5 stars
763
4 stars
423
3 stars
221
2 stars
116
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with several complaints about cold, overcooked, or incorrect orders, while some customers enjoyed specific items like chili dogs and slushies.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Cleanliness
Concerns were raised about the cleanliness of the restaurant and restrooms, impacting overall customer experience.
- CFCarol FrederickJan 2, 20264.0I don't like now having to find the app reward for half price drinks. It originally was instant
- BBBen BrownDec 22, 20254.0Ordered ahead on the app and got the food pretty quick, it was hot and good...for fast food 😋
- BBBridgett BohanonDec 20, 20254.0We dropped in on our way to the Chattanooga Zoo. We did a mobile order and our orders are always large because we are a family of 5. We didn’t have to wait long for our food. Our food was brought out by a kind gentleman. My only complaint is that I paid for extra syrup flavor in my drink and you could tell it had been left completely out of the drink. That is a bit aggravating because add-ins aren’t cheap!!
- CKCJ KnightDec 18, 20254.0What is there to say? Sonic is always great.
- JCJames CobleNov 2, 20255.0I’m not used to any amount of customer service at Sonic but Preston was a jolly good fellow, made sure everything in our bag was right, and smiled the whole way. He seemed to enjoy where he works, which is a great compliment to the managers if he is not one himself. My sister made sure I gave him a good review before we left the parking lot.