Papa Johns Pizza

Reviews

• CR

  Carl Renner

  Dec 21, 2025
  1.0
  Terrible customer service never got the pizza I order. Thank God I did pre pay both locations in Hizon, TN suck
• RP

  Rosie Potter

  Nov 29, 2025
  1.0
  Second time in a week they messed up my order. When I called to let them know, they told me I would have to come pick up the remake. I told them they would deliver a remake because I paid for delivery. She was rude and awful. I will never order from them again.
• JT

  Jayden Thomas

  Nov 3, 2025
  1.0
  This is probably my least favorite Papa John's, they're never upfront waiting on you when you come in because the front person is always socializing with the kitchen staff while they make orders, I visited three times and it was the same every time giggling and all, once you get the attention of someone to help you you're faced with the most unprofessional customer service I've ever received even in a fast food/pizza type restaurant. The people upfront always spoke to me as if I'm another teenager like them and I've never understood this as I even gave them far more courtesy while talking but regardless, you may be inclined to wait in the front for your 15-30 minute baseline wait but I would not recommend it as it will only serve to infuriate you when your food takes longer than the already ridiculous wait and you watch the whole time as the people upfront move to the back to socialize and play with the staff currently preparing my food, gloveless by the way, I know it's not a law but I honestly thought it was just a universal policy. Either way if you're visiting in the BnBs nearby as I was go ahead and keep going to the next one, I promise they're better with or without gloves.
• KR

  Kit R

  Oct 23, 2025
  1.0
  Delivery driver arrived missing one of our pizzas, told me that they were "remaking the whole order" since they "messed up one of the pizzas". Over forty five minutes later, we called and they said delivery driver hadn't said anything to them about remaking an order or there being any problem. They remade the order and delivery driver stated they had let the manager know but that manager "had gone home".
• LG

  Luke Gard

  Oct 10, 2025
  2.0
  Nah, this location is sub par. Had better Papa John’s experiences elsewhere. After a second try, I’ve lowered it another star. This location is off.