At Papa Johns Pizza in Chattanooga, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chattanooga pizza for any occasion. Call us for pizza delivery in Chattanooga or stop by 3908 HIXSON PIKE for carryout to order the best pizza in Chattanooga, along with breadsticks, wings, and more!
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about dry pizzas, undercooked items, and unsanitary conditions.
Delivery Issues
Numerous customers experienced delays in delivery, with some orders arriving cold or damaged.
Positive Experiences
Despite the negative feedback, many customers praised the freshness of the pizza and the friendliness of certain staff members.
JT
Jayden Thomas
Nov 3, 2025
1.0
This is probably my least favorite Papa John's, they're never upfront waiting on you when you come in because the front person is always socializing with the kitchen staff while they make orders, I visited three times and it was the same every time giggling and all, once you get the attention of someone to help you you're faced with the most unprofessional customer service I've ever received even in a fast food/pizza type restaurant. The people upfront always spoke to me as if I'm another teenager like them and I've never understood this as I even gave them far more courtesy while talking but regardless, you may be inclined to wait in the front for your 15-30 minute baseline wait but I would not recommend it as it will only serve to infuriate you when your food takes longer than the already ridiculous wait and you watch the whole time as the people upfront move to the back to socialize and play with the staff currently preparing my food, gloveless by the way, I know it's not a law but I honestly thought it was just a universal policy. Either way if you're visiting in the BnBs nearby as I was go ahead and keep going to the next one, I promise they're better with or without gloves.
KR
Kit R
Oct 23, 2025
1.0
Delivery driver arrived missing one of our pizzas, told me that they were "remaking the whole order" since they "messed up one of the pizzas". Over forty five minutes later, we called and they said delivery driver hadn't said anything to them about remaking an order or there being any problem. They remade the order and delivery driver stated they had let the manager know but that manager "had gone home".
LG
Luke Gard
Oct 10, 2025
3.0
Nah, this location is sub par. Had better Papa John’s experiences elsewhere.
SB
Stephanie Bean
Sep 17, 2025
5.0
They make the pizza so fresh and yummy. I come here about once a week! So good!
PH
Peggy Higgins
Sep 7, 2025
1.0
Well after spending almost $40 I WILL NEVER go back to this Papa John's (3908 Hixson Pike) again...Our pizzas were extremely dry and looked like they have been sitting for days😡😡😡😡.... Highly disappointed..