Brand Certified
Panera Bread
3.8(1024 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
562 Northgate Mall Drive, Chattanooga, TN
37415, United States
Certified by Panera Bread • Mar 01, 2026
(423) 877-0223
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/tn/chattanooga/562-northgate-mall-drive
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chattanooga is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.8
1,024 reviews
5 stars
503
4 stars
185
3 stars
107
2 stars
71
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, especially in the drive-thru, and inconsistent service quality.
Food Quality
While some customers enjoyed the food, others noted a decline in quality and issues with incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
- LSLawler Sewell5 days ago1.0Do not go through the Drive Thru especially during the afternoon. The wait is awful , I waited over 20 minutes with only two cars in front of me. Customer service is bad as well , never friendly or polite all staff seem like they are having a bad day every time I go there. Food is pretty tasty but that’s it.
- RLRobert LeeFeb 15, 20261.0Restaurant is always dirty, tables are not cleaned off, food quality is subpar, the staff could care less about the service they provide. Go right down the road to McAlister’s, always clean, food quality is much better and the staff are much nicer, AND I do not work for McAlister’s.
- MSMadison ScottFeb 14, 20261.0To publicly in front of drink fountains have a meeting with staff telling them all the things they are going wrong is not the way to do business and is embarrassing for the employee. This was sad to see.
- TETeresa EasterJan 23, 20265.0I had the 2 menu 1/2 sandwich and bowl of soup. I normally throw 90% of my bread off my sandwich. I ATE EVERYTHING!!! I got the hot Italian sub. So good!! The potato soup was delicious as well.
- CRCindy RichardsonJan 17, 20261.0Very poor customer service especially the drive through. The person handling drive through made it quite a difficult task by not handing our food nor handing the cc machine. She obviously felt put out. A disappointing service from a place I frequently visited in the past.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 562 Northgate Mall Drive accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Chattanooga?
Panera Bread is open every day from 6:00 AM to 9:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM daily.
Can I order online or via an app for Panera Bread?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store.
What payment options does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What type of menu and food specialties does Panera Bread offer?
Panera Bread offers a menu focused on quality ingredients, including soups, salads, sandwiches, artisan breads, and vegetarian broth bowls, with specialties like You Pick Two and Hand-Tossed Salads.
Is there a drive-thru option available at Panera Bread?
Yes, Panera Bread has a drive-thru available at this location.
What nearby places can I visit before or after dining at Panera Bread?
Nearby you can visit Buddy's BBQ for southern barbecue, Outback Steakhouse for a steakhouse experience, or the USPS post office for mailing services.
Are there other cafes or bakeries near Panera Bread at Northgate Mall?
Yes, nearby cafes and bakeries include another Panera Bread location and Dunkin' Donuts for coffee and donuts.
What are some nearby services for personal care near Panera Bread?
Nearby you can find Great Clips for haircuts, Stanton Optical for eyewear needs, and Buff City Soap for beauty supplies.
Brand Certified Facts from Panera Bread
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