Panera Bread

3.8
999 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chattanooga is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
562 Northgate Mall Drive, Chattanooga, TN
37415, United States

Hours

Reviews

3.8
999 reviews
5 stars
491
4 stars
184
3 stars
104
2 stars
68
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food, often exceeding 30 minutes, especially for drive-thru and pick-up orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the food, others noted a decline in quality and freshness, particularly after the franchise change.

Staff Friendliness

Several reviews mentioned friendly staff, but there were also complaints about rude or unhelpful employees.

Cleanliness

Customers expressed concerns about cleanliness, with reports of dirty tables and trash issues in the dining area.
  • PP
    Patrick
    6 days ago
    1.0
    Ordered through a delivery app, the bag was sealed and missing about half the stuff we ordered.
  • AW
    Amanda Wojciechowski
    Oct 28, 2025
    1.0
    Waited almost a half hour for a Pick 2 (soup/salad). Am now attempting to scarf my salad down with the spoon that was provided...😑
  • WK
    Wil Kuist
    Oct 28, 2025
    2.0
    Sadly, since the franchise was bought out my new owners, it’s no longer a great place to eat. Definitely not healthy anymore. We liked the old Panera bread so much better had a much warmer atmosphere… Much more welcoming.
  • CB
    Charlie Bilbrey
    Oct 26, 2025
    2.0
    Don’t go in the drive thru if you have a pick up order. We made that mistake. We waited almost 30 minutes to get our food that was ready the whole time (cold by the time we got it) because cars in front of us food was not ready. Please have a system put in place like other drive thru’s where people whose food isn’t ready are asked to pull to a spot. 🙏 My review would be much higher were it not for that. We usually have great experiences at other Paneras!
  • HC
    Hippie Chick
    Oct 20, 2025
    5.0
    We stopped in here to "waste a little time" until Ollie's opened at 9am (we also decided we could eat, since we hadn't really had breakfast yet). Hubs got the Four Cheese Souffle and an Americano, I got the Classic Avocado Toast and an iced tea, and we got two blueberry muffins to go. The souffle was dished up right away, and I was handed a cup for my iced tea. I took both these items, filled my cup and found a seat for us while Hubs waited for the rest. He got his Americano, came around the corner, and set it down, then went back and waited for my Avocado Toast. They called my name to acknowledge that my order was ready, as he was on his way back to the counter. So, he returned to the table straightaway. The Avocado Toast was phenomenal. One piece of toast with mashed avocado and everything bagel topping. 🤌🏻 The unsweetened tea tasted fresh and delicious (as I always find it at Panera). Hubs advised that the Four Cheese Souffle was quite cheesy and tasted delicious. He scarfed it down fairly quickly, so I believe he was telling the truth 😁. As we were discussing houses we wanted to look at (we ARE moving to the area), the employee who took our order snuck up next to us and set a bag on our table and said, "Did you get your blueberry muffins?" 🤦🏻‍♀️ Both of us had totally spaced the muffins and would have walked out without them if he hadn't brought them to us. We thanked him profusely. We beat the rush, had an excellent breakfast, met an honest employee, spent some time chatting about which houses we like, and "wasted" the time we needed to in order to be able to wait until Ollie's opened at 9am. All this leads to a five star experience at this Panera. 💙

Frequently Asked Questions About Panera Bread

Does Panera Bread at 562 Northgate Mall Drive accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in Chattanooga?

Panera Bread is open every day from 6:00 AM to 9:00 PM.