Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,993 reviews
5 stars
550
4 stars
352
3 stars
343
2 stars
183
1 star
565
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers experiencing disrespectful interactions and poor service.
Order Accuracy
A significant number of customers reported incorrect orders, with many stating they received the wrong items or incomplete orders.
Wait Times
Customers consistently complained about long wait times in both drive-thru and in-store, often exceeding 20 minutes without service.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.
Management Issues
Many customers expressed concerns about poor management and lack of staff training, leading to disorganized service and a decline in overall quality.
- KMKyle MorrisonNov 17, 20255.0Demetrius went out of his way to provide excellent service.
- AAAnastasiaNov 17, 20251.0They gave me totaly different order and I waited for delivery more than 1 hour.
- KPKaren PedigoNov 3, 20251.0This is probably the worse managed restaurant ive ever been too. Under staffed. SLOW SLOW SLOW. employees are lazy and unprofessional. I refuse to go there anymore.
- HLHan ye linNov 1, 20251.0Bad service, rushing. Ordered large fries and didn’t fill the fries up. Asked for ketchup packets and didn’t give any. The drinks weren’t filled up all the way either and when I asked them to top it off, they said the machine won’t do it. Just go to another McDonalds.
- KDKiwi DuhhOct 21, 20251.0If I could give zero star I would, the closing crew is just awful and they are extremely disrespectful. I don’t be having much time during the day so when I get off at night I be wanting something fast that way I would have to cook a meal. It’s close and open but everytime I try are only taking online orders even though I see everyone outside smoking. And by the way it be only around 9-10pm so I can almost never order from there
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 4829 Brainerd Rd, Chattanooga?
McDonald's is open daily from 4:00 AM to 11:00 PM.
During which hours is the McDonald's drive-thru open?
The drive-thru operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is delivery service available at this McDonald's location?
Delivery is available daily from 5:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.
What payment methods are accepted at McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online via their delivery URL or through the McDonald's App available on Apple App Store and Google Play.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there nearby dining options besides McDonald's on Brainerd Rd?
Yes, nearby alternatives include Burger King, Waffle House for breakfast and brunch, Touchdown Wings, Nagoya for Japanese cuisine, and Una Mas Porfavor for Latin American food.
What automotive services are available near McDonald's at 4829 Brainerd Rd?
Nearby automotive services include Brakes For Less (brake and transmission repair), Take 5 Oil Change (oil changes and repairs), Airway Auto Sales & Service (used car dealer), and nearby gas stations such as BP, Circle K, and Kangaroo Express.
Are there nearby family or community services close to this McDonald's location?
Yes, nearby community services include Tweety's Child Care Group Home, Front Porch Alliance for social service, Doing What We Can Homeless Outreach, and educational institutions like Barger Academy of Fine Arts and Henry L Barger Elementary School.
Where can I find McDonald's menu and nutritional information?
The full menu with nutritional details is available on McDonald's official website at https://www.mcdonalds.com/us/en-us/full-menu.html