McDonald's

3.1
2751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4502 Rossville Blvd, Chattanooga, TN
37407, United States

Hours

Reviews

3.1
2,751 reviews
5 stars
806
4 stars
455
3 stars
492
2 stars
292
1 star
706

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Numerous complaints about food being cold, improperly prepared, or unsanitary, including hair found in meals and burnt items.

Cleanliness

The restaurant was often described as filthy, with dirty dining areas and bathrooms, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Wait Times

Long wait times were a common complaint, with customers often waiting excessively for their orders, both in-store and at the drive-thru.
  • JP
    John Pace
    Nov 15, 2025
    5.0
    It’s McDonald’s which is to say it is consistent, just like every other one.
  • ZE
    Zach Englebert
    Nov 12, 2025
    1.0
    This is by far the worst McDonald's I've ever been to. The employees are generally rude and actively swearing / cursing at each other. The place smells like marijuana. I ordered a steak bagel yesterday through the mobile app. I got there and they said they didn't have steak bagels so I requested a refund. The refund hasn't went through and I doubt it will.
  • RR
    Raj Rat
    Nov 6, 2025
    1.0
    It's not at 11 PM, they closed at 10:30 PM. I ordered online for pickup , poor service .
  • SM
    Syed Mohsin
    Oct 21, 2025
    1.0
    Tasteless coffee, messed up order!!! Where ever you go McDonald's never disappoint you and always mess up your order!!!
  • DH
    david hays
    Oct 21, 2025
    3.0
    I love mcdonalds! Ever since I was a boy I was a fan. This location off rossville blvd is closest to my house and I take my daughter here every Friday. Until recently. My favorite is the number 2 combo with orange juice. I'd give a better review but how do they never have orange juice at 7AM? , not just one week but 3 weeks in a row? You got a lot of homeless folk around the area but they've never bothered me or ask for me anything. The drive thru staff are polite enough, and I understand they can't always be happy, especially dealing with us customers, but at the same time, you don't want the feeling that it's going to be a hassle to ask for extra sugar or jelly. Otherwise... Do you believe in magic... 😃

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4502 Rossville Blvd, Chattanooga?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is drive-thru service available at this McDonald's location?

Drive-thru is available daily from 5:00 AM to 11:00 PM.