McDonald's

3.1
2759 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4502 Rossville Blvd, Chattanooga, TN
37407, United States

Hours

Reviews

3.1
2,759 reviews
5 stars
806
4 stars
455
3 stars
493
2 stars
293
1 star
712

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Food Quality

Several reviews mentioned issues with food quality, such as cold or improperly prepared items, and complaints about food safety.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall staff professionalism.
  • ME
    Mack E
    5 days ago
    1.0
    🤢🤢🤮 Thank God i asked for no cheese or i wouldn’t have gone to take it the cheese and seen this! Looked a little dry before i opened it up to take off the cheese (was expecting that part of course, it’s McDonald’s) but then i saw this is extremely burnt - not edible. I can’t believe anybody would serve this to another human. Safe to say i will not be back
  • AM
    Ashley Marie
    Jan 4, 2026
    1.0
    Went through drive thru at 1136 am they had me pull up for 2 smalls cokes that came with the happy meals I ordered. That was fine with me. Waited almost 20 minutes had to go through the drive thru again and get them to give me the 2 cokes along with straws and the 3 extra sauces I paid for. For 2 cokes?!?!? This is bull. They ended up giving me 2 cokes but they were literally see through and tasted straight up like carbonation. The double cheese burgers were dry as all get out. And burnt. 🙄 never going back there again. Fries were also soggy
  • KC
    Kelly Carroll
    Dec 31, 2025
    2.0
    Employee's and Managers are the rudest staff. Location filthy and food wrong and or missing. Got 2 iced coffees today. No ice in either one!!! Can you go back to the drive-through or try to go in to get your order corrected you will literally be cussed out by the manager. Location should be shut down
  • CB
    Char Bu
    Dec 19, 2025
    1.0
    Me and my mom doordashed tonight and her deluxe mccrispy was super small , and we had large fries and our fries both had unknown black specs all thru the fries . We didnt eat it because we didnt know what it was and it WAS NOT PEPPER!!!!. DO BETTER!!OUR FOOD WAS 50 FREAKING DOLLARS AND WE COULDNT EVEN ENJOY IT. RUINED OUR NIGHT FOR SURE.
  • HB
    Heather Bledsoe
    Dec 4, 2025
    1.0
    Awful! Slow! Unprofessional! Out of uniform. Hair not in nets, just awful! Loud & obnoxious employees. I sat in the driveway threw for almost 30mins bc they wouldn't pull the cars up due to a order being messed up in front of us. Wish they would close this place!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4502 Rossville Blvd, Chattanooga?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is drive-thru service available at this McDonald's location?

Drive-thru is available daily from 5:00 AM to 11:00 PM.