Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,932 reviews
5 stars
570
4 stars
305
3 stars
341
2 stars
192
1 star
524
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some customers experiencing disrespectful interactions.
Food Freshness
Many customers reported receiving stale or old food consistently, with complaints about incorrect orders and food quality.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability for service failures.
Cleanliness Concerns
Customers expressed concerns about the cleanliness of the restaurant, including dirty bathrooms and unsanitary conditions.
Inconsistent Experience
While some customers praised the food and service during specific times, many noted that experiences varied greatly, often depending on the time of day.
- MTMatthew TanousNov 16, 20251.0Place was not busy, but it took me going in after 20 minutes waiting for a Curbside pickup to get my food - which was cold and soggy by then.
- ASAshton SummersNov 10, 20251.0Waited 25mins for a mobile curbside order and still had to go inside to get the food. Beagle was not cooked and cold, and breakfast burritos were rock hard.
- KBKim BrownlowNov 7, 20251.0This McDonald’s is AWFUL. Something always broke or not working! Ice cream machine, frappe machine ORANGE JUICE MACHINE! customer service is terrible and they have you waiting at the intercom for a ridiculous amount of time to order. Breakfast hours are awful and afternoon not any better.
- GGGregOct 30, 20251.0I went in and ordered. There was a lady in a man standing just inside the door. When the young boy walked up to the register he had his phone in his hand. The whole time he was looking down at his phone mumbling while he took my order. Even when he brought my food out he was looking down at his phone the whole time and just held out his arm. When I walked out the lady standing with the man said have a nice day. So I take it she was the manager. This boy should be fired. He has no customer service and no respect and if that was the manager and I'm sure it was and she didn't fire him after observing that. She should be fired as well.
- JGJessica GaryOct 22, 20251.0I ordered a 10-piece chicken nuggets meal around 3:00 PM today, and despite specifically requesting fresh food, I was once again served old, stale nuggets. This has become a consistent problem regardless of the time of day, the food is never fresh. Additionally, Ive observed staff frequently distracted, playing around and using their phones while on duty. This raises serious concerns about hygiene, food safety, and overall professionalism. I strongly believe this location would not pass a health inspection in its current state. Im considering contacting the Hamilton County Health Department to investigate these ongoing issues. I hope this matter can be addressed promptly before further action is necessary.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 4608 Hwy 58 in Chattanooga?
McDonald's is open daily from 5:00 AM to midnight for dine-in and drive-thru services.
Does this McDonald's offer delivery services?
Yes, delivery is available every day from 5:00 AM to 11:30 PM, including same-day and no-contact delivery options.
Can I order McDonald's through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, there is a drive-thru service open daily from 5:00 AM to midnight.
What types of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any gas stations near this McDonald's for convenience?
Yes, nearby gas stations include BP, MAPCO, and bp America, providing easy fueling options before or after your visit.
Where can I find nearby coffee shops to visit before or after McDonald's?
Nearby coffee shops include Dunkin', Tastee King Donuts, and Scooter's Coffee, ideal for additional beverage or snack options.
Are there any nearby pharmacies close to McDonald's?
Yes, Walgreens and Max Discount Pharmacy are nearby for your pharmacy and medical supply needs.
What are some nearby entertainment or service options around this McDonald's?
Nearby options include Redbox for movie rentals, The Growing Patch Preschool for childcare, and BenchMark Physical Therapy for health services.