Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, regardless of the time of day.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and concerns about food safety.
Management Issues
Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability among staff.
TF
Tyler Fugate
Feb 23, 2026
1.0
Don't order curbside unless you have an hour to kill.
I gave up and went inside after 30 minutes and they hadn't even started any of our food. Once I got the bag I had to ask for the food that was missing. Once we got home we realized they didn't put any of the sauces in the bag.
This McDonald's has become the worst fast food place in Chattanooga, it hasn't always been this bad.
TB
Tim B.
Feb 21, 2026
1.0
Took close to 20 mins to talk to someone.I was the only one in the drive thru. I was told just a sec through the mic at around the 10 min mark. Had to pull up to the window just to be told to come inside to order.
TG
Terrance Sr the Great!
Feb 14, 2026
5.0
It's amazing very good place for kids!
LL
Lulu Lopez
Jan 25, 2026
1.0
Got my order wrong and drove 15 minutes home. Told me they wouldn’t do anything unless I came back so they could remake it. Another 30 minutes…
I asked if I came another day would they just refund me what I paid for and didn’t receive and they said no.
NG
Niecy Green
Jan 5, 2026
1.0
This place is utterly DISGUSTING. My husband went through the drive-thru, ordered McChickens, no mayo. He got home, mayo. He was sick so I went back. Sat in the drive-thru for 20 minutes. The young girl at the window, 1/5/26, 4 PM, did not want to be bothered at all. Handed the bag back after she’d fingered the sandwich, said there was a cheeseburger in it, and told me to pull up to the pole.
An older woman brought the food out, said she made it herself. Got to the light & decided to look, mayo. Turned around, went back, & went in. The older lady, supv I suppose, was nice about it. Said she’d remake them. While she was at the cash register, the young girl threw the bag at me and said “here”, dripping with attitude. Didn’t even look at me. Nasty work. She should have been fired ON THE SPOT.
We understand that you don’t want to be bothered, but if we’ve come 3 times to get the sandwiches correct, and we don’t have attitude, you sure as hell shouldn’t either.
As long as I live, coming to this location is not an option. High schoolers are not worth me losing my professional license NOR being disrespected. I can get food elsewhere.