Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,950 reviews
5 stars
574
4 stars
307
3 stars
342
2 stars
192
1 star
535
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and food served at improper temperatures.
Customer Service
Numerous complaints were made about rude and unprofessional staff, with several customers expressing dissatisfaction with how their concerns were handled.
Management Issues
Reviews indicated a lack of effective management, with reports of disorganized staff and poor communication contributing to a negative dining experience.
Cleanliness Concerns
Several customers noted unsanitary conditions, particularly in the bathrooms and food handling practices.
- BCBrittney Crownover5 days ago1.0Slowest McDonald’s in the entire universe.
- NGNiecy GreenJan 5, 20261.0This place is utterly DISGUSTING. My husband went through the drive-thru, ordered McChickens, no mayo. He got home, mayo. He was sick so I went back. Sat in the drive-thru for 20 minutes. The young girl at the window, 1/5/26, 4 PM, did not want to be bothered at all. Handed the bag back after she’d fingered the sandwich, said there was a cheeseburger in it, and told me to pull up to the pole. An older woman brought the food out, said she made it herself. Got to the light & decided to look, mayo. Turned around, went back, & went in. The older lady, supv I suppose, was nice about it. Said she’d remake them. While she was at the cash register, the young girl threw the bag at me and said “here”, dripping with attitude. Didn’t even look at me. Nasty work. She should have been fired ON THE SPOT. We understand that you don’t want to be bothered, but if we’ve come 3 times to get the sandwiches correct, and we don’t have attitude, you sure as hell shouldn’t either. As long as I live, coming to this location is not an option. High schoolers are not worth me losing my professional license NOR being disrespected. I can get food elsewhere.
- KOKalea OtteDec 31, 20251.0Terribly slow, unprofessional, and just dirty in there. Will never return again. Took 40 min for chicken nuggets
- MHMary HigginsDec 14, 20255.0We were in town for a family emergency and needed a place near the hospital to eat. I found the place by chance on Google , it had great reviews and something each of us liked so we decided to give it a try. We were pleasantly surprised with the atmosphere and staff. They we're very welcoming and attentive. The food was absolutely amazing and the cakes were the best I've ever had. We shared a slice of carrot cake. We enjoyed it so much we went back 2 days later for dinner and of course more carrot cake! We will definitely return if we're ever in Chattanooga again! My only wish is that I would have taken pictures to share the first day we went.
- TBTanijah BelcherDec 14, 20251.0I been here since 5am and I’m still waiting through the drive through and it’s 6:13am I been sitting at the intercom and nobody has said give me one second or anything this or terrible customer service as I’m reading the comments yall definitely need new management indeed poor service!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 4608 Hwy 58 in Chattanooga?
McDonald's is open daily from 5:00 AM to midnight for dine-in and drive-thru services.
Does this McDonald's offer delivery services?
Yes, delivery is available every day from 5:00 AM to 11:30 PM, including same-day and no-contact delivery options.
Can I order McDonald's through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, there is a drive-thru service open daily from 5:00 AM to midnight.
What types of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any gas stations near this McDonald's for convenience?
Yes, nearby gas stations include BP, MAPCO, and bp America, providing easy fueling options before or after your visit.
Where can I find nearby coffee shops to visit before or after McDonald's?
Nearby coffee shops include Dunkin', Tastee King Donuts, and Scooter's Coffee, ideal for additional beverage or snack options.
Are there any nearby pharmacies close to McDonald's?
Yes, Walgreens and Max Discount Pharmacy are nearby for your pharmacy and medical supply needs.
What are some nearby entertainment or service options around this McDonald's?
Nearby options include Redbox for movie rentals, The Growing Patch Preschool for childcare, and BenchMark Physical Therapy for health services.